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Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel

2.0 star property
Hotel near University of Tennessee in Knoxville

Choose dates to view prices

Photo gallery for Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel

A hallway with a wooden floor, a brick wall, and a chandelier. There is a dining table with chairs and a rug.
A reception area with a wooden reception desk, a chandelier, and a mural on the wall.
A bedroom with a four-poster bed, a chandelier, and a large window with curtains.
A cozy room with a brick wall, a wooden chair, a sofa, a coffee table, and a lamp.
A hotel sign with the name "HOTEL OLE" in bold, illuminated letters.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Bar
  • Housekeeping

Explore the area

View in a map
428 South Gay St, Knoxville, TN, 37902
  • Place, Market Square
    ‪1 min walk‬
  • Place, Tennessee Theatre
    ‪2 min walk‬
  • Place, Knoxville Convention Center
    ‪6 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪18 min drive‬

Room options

View all photos for Signature Room, 1 King Bed, City View

A cozy room with a brick wall, a wooden chair, a sofa, a coffee table, and a lamp.

Signature Room, 1 King Bed, City View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Suite, 1 Queen Bed (View)

A cozy hotel room with a wooden ceiling, a chandelier, a green sofa, a small round table with a lamp, and a bed with a window view.

Luxury Suite, 1 Queen Bed (View)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Romantic Suite, 1 Queen Bed, City View

A living room with a brown sofa, a table with a lamp, and several framed artworks on the wall.

Romantic Suite, 1 Queen Bed, City View

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Executive Studio, 1 King Bed (View)

A bathroom with a white bathtub, gold fixtures, and light gray tiled walls.

Executive Studio, 1 King Bed (View)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Royal Suite, 1 Queen Bed (View)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Royal Suite, 1 Queen Bed (Mobility Accessible, Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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The price is CA $166
CA $196 total
includes taxes & fees
Sep 6 - Sep 7
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About the area

Knoxville

Downtown Knoxville stay.At this Downtown Knoxville hotel, you'll be steps from Market Square and within a 15-minute walk of University of Tennessee. Maple Hall and Regal Riviera are also within half a mile (1 km).

What's nearby

  • Market Square - 1 min walk - 0.1 km
  • Tennessee Theatre - 2 min walk - 0.2 km
  • Bijou Theater - 5 min walk - 0.4 km
  • Knoxville Convention Center - 6 min walk - 0.5 km
  • World's Fair Park - 7 min walk - 0.7 km

Getting around

  • McGhee Tyson Airport (TYS) - 21 min drive

Restaurants

  • ‪Downtown Grill & Brewery - ‬1 min walk
  • ‪J.C. Holdway - ‬4 min walk
  • ‪Stock & Barrel - ‬4 min walk
  • ‪Nama Sushi Bar - Downtown Knoxville - ‬1 min walk
  • ‪Tupelo Honey - ‬3 min walk

About this property

Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel

Hotel near University of Tennessee in Knoxville
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel also features a vending machine, coffee/tea in a common area, and concierge services. For a fee, parking is available.

This Knoxville hotel is smoke free.

  • 16 guestrooms or units
  • Coffee in lobby
  • Front desk (24 hours)
  • Concierge
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel offers 16 accommodations with complimentary bottled water and coffee/tea makers. Beds feature premium bedding. 55-inch Smart televisions come with premium satellite channels and Netflix.

This Knoxville hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

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CA $206 total
includes taxes & fees
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Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered valet parking on site (USD 35 per day; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Area rugs in room
  • Elevator (42 inch wide door)
  • Grab bar in bathtub
  • Grab bar in shower
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)

Room amenities

Entertainment

  • 55-inch smart TV with premium satellite channels
  • Netflix
  • Streaming services

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: USD 35 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Property is also known as

Hotel Cleo
Hotel Cleo Knoxville
Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel Hotel

Frequently asked questions

How close is Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel to the airport?

Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel is 14.3 mi (21-min drive) away from the McGhee Tyson Airport (TYS) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel?

As of Aug 12, 2026, prices found for a 1-night stay for 2 adults at Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel on Aug 28, 2026 start from CA $448, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel have an airport shuttle?

Airport shuttle services are not available at Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel.

Does Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel offer free breakfast?

Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel does not offer free breakfast.

Is there a casino at Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel?

No, there is no casino at this hotel.

What time is check-in at Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel?

Free parking is not available at this hotel. Valet parking is available for USD 35 per day.

Does Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel have a pool?

Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel does not have a pool.

Does Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel have a spa?

There are no spa services available at this hotel.

How close is Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel to downtown Knoxville?

Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel is 0.2 mi away from Knoxville.

Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 114 out of 128 reviews
Rating 8 - Good. 8 out of 128 reviews
Rating 6 - Okay. 3 out of 128 reviews
Rating 4 - Poor. 3 out of 128 reviews
Rating 2 - Terrible. 0 out of 128 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property!!!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Gretchen

Liked: Cleanliness, staff & service, amenities
Staff, room, coffee (Nespresso!) were all lovely
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went nicely
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Alberto

Liked: Cleanliness, amenities, property conditions & facilities
Great big room! The hotel is very comfortable and decorated with excellent taste. Another great part of it is the restaurant located in the lobby. The food, ambiance and drinks awesome!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in May 2024
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure staying there
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was beautiful and convenient to everything.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

This is a very cute hotel. I love that they used and maintained the older aspects of the building. These types of hotels are my favorite.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing boutique hotel
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding hotel
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place, have stayed a few times and will stay again. My favorite hotel in Knoxville.
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

J.M.

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and it was a wonderful stay. The hotel is beautiful.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent, room was very charming and comfortable.
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Blaike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

BEST STAY IN KNOXVILLE❤️❤️

It was a beautiful hotel and everyone was so lovely!!!
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Very good facility and location.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel! Excellent location. Would highly recommend.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice boutique hotel with a French theme.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this unique hotel! Perfect location !
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent place

This place is incredible and we will be coming back. The rooms are great and the restaurant and drinks were outstanding.
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk was extremely helpful and nice. Beautiful rooms and property.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is so beautiful and we had such a great stay! Everyone was so nice and the hotel is totally worth the price!!
Verified review

10/10 Excellent

Christopher

Great place! The bar at the restaurant fantastic as well! Great decor! 👍
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything from the room to the staff was awesome. I highly recommend this hotel👍😎
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

William

Liked: Staff & service, amenities, property conditions & facilities
Terrific experience in every way !!! Would definitely stay again.
Stayed 1 night in Oct 2024