Ratings based on 977 Guest Reviews
Hear it directly from our travellers
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Dec. 31, 2023 on Expedia
The high level and friendly staff
by A traveller
Posted Dec. 22, 2023 on Expedia
Service is impeccable. Location is excellent
by A traveller
Posted Dec. 11, 2023 on Expedia
Comment from Hotel Management
Dec. 12, 2023 by Anas Bencheqroun, Hotel Management
Dear Zhenhao, Thank you very much for your kind review.It is my greatest pleasure to learn that you had an amazing experience at The Ritz-Carlton, Hong Kong. Our Ladies and Gentlemen adore any opportunity we have to make your stay memorable and we strive to exceed your expectations on your next visit.We look forward to welcoming you back again for another experience with us.Yours Sincerely, Anas Bencheqroun Acting General Manager The Ritz-Carlton, Hong Kong
by A traveller
Posted Nov. 18, 2023 on Expedia
Comment from Hotel Management
Nov. 20, 2023 by Anas Bencheqroun, Hotel Management
Dear Irina,Thank you very much for your excellent review. I am very happy to hear that you had an amazing stay with us at The Ritz-Carlton, Hong Kong! We greatly appreciate your feedback, as it inspires us to maintain our high standards of service and create extraordinary experiences for all of our guests. At The Ritz-Carlton, Hong Kong, we always strive for excellence and deliver the highest standards of service to our valuable guests.We look forward to serving you again!Yours Sincerely, Anas Bencheqroun Acting General Manager The Ritz-Carlton, Hong Kong
by A traveller
Posted Nov. 11, 2023 on Expedia
Ritz Carlton is in a very convenient location for taking speed train from Hong Kong to China. Speed Rail station is attached to ICC building where Ritz Carlton s located.
Comment from Hotel Management
Nov. 14, 2023 by Anas Bencheqroun, Hotel Management
Dear Terrie, Thank you very much for your generous review.It is our greatest pleasure to learn that you had an amazing stay at The Ritz-Carlton, Hong Kong. Our Ladies and Gentlemen adore any opportunity we have to make your stay memorable and we strive to exceed your expectations on your next visit.We look forward to welcoming you back again soon.Yours Sincerely, Anas Bencheqroun Acting General Manager The Ritz-Carlton, Hong Kong
by A traveller
Posted Nov. 5, 2023 on Expedia
A must while visiting Hong Kong!
Comment from Hotel Management
Nov. 6, 2023 by Anas Bencheqroun, Hotel Management
Dear Jose, Thank you very much for your excellent review. I am very happy to hear that you had an amazing stay with us at The Ritz-Carlton, Hong Kong! We greatly appreciate your feedback, as it inspires us to maintain our high standards of service and create extraordinary experiences for all of our guests. At The Ritz-Carlton, Hong Kong, we always strive for excellence and deliver the highest standards of service to our valuable guests.We look forward to serving you again on your next trip to Hong Kong!Yours Sincerely, Anas Bencheqroun Acting General Manager The Ritz-Carlton, Hong Kong
by A traveller
Best Hotel Experience Ever
Posted Oct. 1, 2023 on HotelsMy wife and I had the best Hotel experience ever. We were overwhelmed with hospitality. Every employee maintained the same level of excellent customer service.
Comment from Hotel Management
Oct. 3, 2023 by Anas Bencheqroun, Hotel Management
Dear Darryl, Thank you very much for your excellent review. I am so happy to hear that you and your wife had an amazing stay with us at The Ritz-Carlton, Hong Kong! We are so glad to know that you were treated with the warmest hospitality by our Ladies and Gentlemen. We greatly appreciate your feedback, as it inspires us to maintain our high standards of service and create extraordinary experiences for all of our guests. At The Ritz-Carlton, Hong Kong, we always go the extra mile to create Ritz-Carlton guests for life by delivering only the highest standards of service to each and every guest. We hope to have the pleasure of welcoming you back soon!Yours Sincerely, Anas Bencheqroun Acting General Manager The Ritz-Carlton, Hong Kong
by A traveller
Posted Sep. 22, 2023 on Expedia
Comment from Hotel Management
Sep. 25, 2023 by Anas Bencheqroun, Hotel Management
Dear JOÃO, Thank you very much for your generous review.It is my great pleasure to learn that you had an amazing experience at The Ritz-Carlton, Hong Kong. Our Ladies and Gentlemen adore any opportunity we have to make your stay memorable and we strive to exceed your expectations on your next visit.We look forward to welcoming you back again soon.Yours Sincerely, Anas Bencheqroun Acting General Manager The Ritz-Carlton, Hong Kong
by A traveller
Posted Jun. 26, 2023 on Expedia
The staff were all friendly & amazing especially the general manager, Charles!
by A traveller
Posted Jun. 12, 2023 on Hotels
Best service and great view.
