Ratings based on 169 Guest Reviews

Hear it directly from our travellers
3.8 out of 5
83% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
3.9 Room comfort
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
4 out of 5
by A traveller

This traveller left a rating score only Posted Aug. 19, 2023 on Expedia
1 out of 5
by A traveller

This traveller left a rating score only Posted Aug. 19, 2023 on Expedia
4 out of 5
by A traveller

This traveller left a rating score only Posted Dec. 14, 2022 on Expedia
5 out of 5
by A traveller

Posted Apr. 26, 2022 on Expedia
Most beautiful hotel around Krakow. perfect location and if you looking to relax - this is the place to be.
4 out of 5
by A traveller

Posted Jan. 1, 2020 on Expedia
Comment from Hotel Management
Jan. 13, 2020 by Joanna, Hotel Management
Thank you.
5 out of 5
by A traveller from Edmonton

Posted Aug. 25, 2019 on Expedia
Amazing spa in the basement (6 different kinds of sauna and pool). Very helpful staff. Breakfast was excellent and the garden area was beautiful. Very easy to organize cheap taxis to the center.
Comment from Hotel Management
Aug. 27, 2019 by Joanna, Hotel Management
Dears, Thank you so much! We invite you to our hotel again. Kind regards! Kwintowska Joanna
4 out of 5
by A traveller

Posted Jun. 12, 2019 on Hotels
Breakfast food selection was great but most fresh items were not covered which resulted in multiple flies sitting on food. The hotel is very comfortable but some areas look like they could use refurbishment, especially carpets. Gym equipment a bit outdated and squeeky. Very nice and well maintained garden behind the hotel.
Comment from Hotel Management
Jun. 18, 2019 by Joanna, Hotel Management
Dear Hari, Thank you so much for you warm words to us. We invite you again to Krakow and our hotel. Kind regards,
3 out of 5
by A traveller from Seattle, WA, USA

Posted Apr. 13, 2019 on Expedia
Located far away from the city center with not much around it and nothing to walk to. My other issue probably varies by room but in my room it was difficult to use the toilet in the bathroom because a sink counter extended too far directly in front of it.
Comment from Hotel Management
May 8, 2019 by Reception Staff, Hotel Management
Thank you so much for your opinion. Beast regards, Reception staff
4 out of 5
by A traveller

This traveller left a rating score only Posted Dec. 10, 2018 on Hotels
4 out of 5
by A traveller

Posted Dec. 10, 2018 on Hotels
It was very good. Service in restaurant in the morning is wanting.