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Aparthotel

Ermine Suites

3.5 star property
3.5-star aparthotel near Main Market Square

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Photo gallery for Ermine Suites

Deluxe Apartment
Comfort Apartment | Terrace/patio
Hallway
Comfort Apartment
Comfort Apartment | Terrace/patio

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Washer
  • Free WiFi
  • Air conditioning
  • Parking available
  • Housekeeping

Explore the area

View in a map
Swietego Tomasza 2, Kraków, malopolskie, 31-014
  • Place, Main Market Square
    ‪3 min walk‬
  • Place, Cloth Hall
    ‪3 min walk‬
  • Place, St. Mary's Basilica
    ‪5 min walk‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪17 min drive‬

Room options

View all photos for Standard Apartment

Standard Apartment | Living area

Standard Apartment

  • 49 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Apartment

Deluxe Apartment

Deluxe Apartment

  • 65 sq m
  • Sleeps 6
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Comfort Apartment

Comfort Apartment

Comfort Apartment

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Sofa Bed and 1 Double Sofa Bed

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About the area

Kraków

Kraków Old Town stay.At this Kraków Old Town aparthotel, you'll be within a 5-minute walk of Main Market Square and Cloth Hall. Czartoryski Museum and St. Mary's Basilica are also within half a mile (1 km).
View more Aparthotels in KrakówOpens in a new window

What's nearby

  • Main Market Square - 3 min walk - 0.3 km
  • Cloth Hall - 3 min walk - 0.3 km
  • St. Mary's Basilica - 5 min walk - 0.4 km
  • Kraków Barbican - 6 min walk - 0.6 km
  • Wawel Castle - 15 min walk - 1.3 km

Getting around

  • Turowicza Station - 9 min drive
  • Łagiewniki Station - 21 min drive
  • John Paul II - Balice Airport (KRK) - 25 min drive

Restaurants

  • ‪Gościnna Chata - ‬1 min walk
  • ‪Morskie Oko - ‬1 min walk
  • ‪Charlotte - Chleb i Wino - ‬2 min walk
  • ‪Kluska na Placu - ‬1 min walk
  • ‪Free Pub - ‬2 min walk

About this property

Ermine Suites

3.5-star aparthotel near Main Market Square
Ermine Suites offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Ermine Suites also features laundry facilities, dry cleaning/laundry services, and a convenience store. Parking is available for a fee.

Smoking is allowed in designated areas at this 3.5-star Kraków aparthotel.

  • 8 guestrooms or units
  • 4 levels
  • Built in 1500
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Television in lobby
  • Smoking in designated areas
Ermine Suites offers 8 air-conditioned accommodations with espresso makers and safes. These individually decorated and furnished accommodations have separate sitting areas. Accommodations at this 3.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. 42-inch flat-screen televisions come with satellite channels and Netflix. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided weekly.

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Self parking on site (PLN 80 per day)

Family friendly

  • Baby bath
  • Changing table
  • Children stay free (see details)
  • Children's dinnerware
  • Corner guards
  • High chair
  • Outlet covers

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

Bedrooms

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • 42-inch flat-screen TV with satellite channels
  • Netflix
  • Streaming services
  • TV in common areas

Outdoor areas

  • Outdoor furniture

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washing machine

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator
  • Designated smoking areas (fines apply)

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Electrical adapters
  • Free bottled water
  • Grocery/convenience store
  • Guidebooks
  • Iron/ironing board
  • Limited-hour front desk
  • Local maps
  • Luggage storage
  • Multilingual staff
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a historical district
  • In the city center

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 4 floors
  • 8 units
  • Built in 1500
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 9:00 AM - 5:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 5 years old and younger stay free when using existing bedding.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: PLN 130 per vehicle (one-way, maximum occupancy 4)
  • Self parking fee: PLN 80 per day
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and window guards
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation. The property is professionally cleaned.

We should mention

  • Up to 3 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Ermine Suites Kraków
Ermine Suites Aparthotel
Ermine Suites Aparthotel Kraków

Ermine Suites Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 119 out of 131 reviews
Rating 8 - Good. 10 out of 131 reviews
Rating 6 - Okay. 2 out of 131 reviews
Rating 4 - Poor. 0 out of 131 reviews
Rating 2 - Terrible. 0 out of 131 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Kirstie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The apartment was as described and actually better than the photos. Warm, clean, spacious & comfortable. Check in via a code & lock box was simple. The location in the heart of the old town was fantastic, 3 minutes walk from the Main Square. A convenience store is right next door plus some lovely small restaurants on the same street. Joanna was helpful and made sure we had everything we needed. We had a wonderful stay.
Stayed 2 nights in Dec 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, amenities
lovely and spacious accommodation with very helpful staff members.
Stayed 3 nights in Dec 2025

10/10 Excellent

Martyn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The apartments were excellent. They were well designed, well located and our host, Joanna, couldn't have been more helpful.
Stayed 3 nights in Dec 2025

10/10 Excellent

Angharad

Travelled with group
Liked: Cleanliness, amenities
The room was great and well equipped. Really helpful and friendly staff
Stayed 2 nights in Nov 2025

10/10 Excellent

Gaylene

Liked: Cleanliness, room comfort
Great location! Very clean room, well equipped. Was surprised to find a washer, as well as a dishwasher. We had the fourth floor. So well lit with marvelous skylights. Bed was comfy, huge shower. Couldn’t ask for a better place to stay.
Stayed 4 nights in Oct 2025

10/10 Excellent

Christopher

Travelled with family, Travelled with group
Liked: Cleanliness, room comfort
I stayed in Room 1 and really enjoyed it — the space was clean, comfortable, and well-kept. Communication was smooth, and check-in/check-out couldn’t have been easier. The location is excellent, within walking distance of major attractions, coffee shops, and restaurants. The only downside was the lack of on-site parking, which was a bit inconvenient, but overall, it still deserves a 5-star rating.
Stayed 1 night in Oct 2025

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, room comfort
Very clean room, convenient location, very friendly staff, easy checking instructions, easy to get to all transportation, elevator to help get luggage to upper rooms
Stayed 2 nights in Oct 2025

10/10 Excellent

Phillip

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Ermine Suites is conveniently located in the heart of Krakow. It has great amenities for families traveling to Krakow. I highly recommend this property.
Stayed 3 nights in Sep 2025

8/10 Good

Valerie Mildred

Liked: Cleanliness, amenities, property conditions & facilities
The location was perfect as was the accommodation, very well maintained property. The nightlife was loud and clear and early in the morning there was construction. We were also able to leave our luggage as we had a later flight without any charge which was a bonus.
Stayed 4 nights in Sep 2025

10/10 Excellent

sandra

Travelled with family
Liked: Cleanliness, room comfort

Wonderful Ermine Suites

Perfect apartment with everything we needed for a week’s stay. The apartment was very clean. Housekeeping came in daily to collect dirty towels and empty the trash, sheets were changed every 3 days. The property manager was wonderful, easily accessible and answered any questions we had. The property is less than a 5 minute walk from the main square, yet situated far enough off the street so noise wasn’t an issue. The only surprise was there was some construction going on next door. It really wasn’t an issue for us. They started work at 6:30am but finished by 5:00pm and did not work on the weekend.
Stayed 7 nights in Sep 2025

10/10 Excellent

Lucy

Liked: Cleanliness, property conditions & facilities
Property was spacious and in great condition
Stayed 3 nights in May 2025

8/10 Good

LILIANNA

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Maggie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great location, clean and spacious.
Stayed 3 nights in Jul 2025

8/10 Good

Alice

Travelled with family
Liked: Cleanliness, room comfort
Place is very clean & everything is within walling distance
The one with white facade is Ermine Suites
Stayed 3 nights in Jun 2025

10/10 Excellent

Pawel, Hinsdale

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean rooms
Stayed 3 nights in Jul 2025

10/10 Excellent

Alanna

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It was great!! The locate was great and there was a little grocery store right next to our hotel. The room was clean and had all the essentials. We made breakfast every day and enjoyed it together in the little dining area. Definitely recommend this hotel!
Stayed 2 nights in Jul 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location in old town Krakow. Spacious well equipped kitchen large bathroom and comfortable beds. Easy check in and check out. Small problem w shower and construction noise in early morning. Enjoyed our stay!
Kitchen unit 1
Bedroom unit 1
Located on the square
Stayed 6 nights in Jun 2025

10/10 Excellent

Carolina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice, clean apartment in perfect location.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jacek

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very recommend
Stayed 1 night in Jun 2025

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Ermine Suites is an amazing accommodation in the heart of Krakow.Ms Joanna was great. We had all the necessities for our 4 night stay. We were within walking distance to all the attractions and meeting points for our excursions. We felt very safe around the area and all the staff was very polite and helpful!! Apartament was roomy and AC was efficient. I would definitely come back!!!
Stayed 4 nights in Jun 2025

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The apartment was spacious and clean for our family of four. It was located just a couple of blocks away from the main square in old town Krakow. Lots of shopping and dining in the area. Staff was helpful in getting us oriented in locating grocery stores nearby on our first day. They even printed off boarding passes for us when our airline wanted hard copy boarding passes. Krakow is a beautiful city and I would definitely visit and stay at Ermine Suites again.
Stayed 5 nights in Jun 2025

10/10 Excellent

Kinga

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The property was so cute and in a great location. The property manager was amazing to work with and very accommodating. Would definitely stay here again and highly recommend.
Stayed 2 nights in May 2025

10/10 Excellent

Tong

Liked: Cleanliness, room comfort

Best choice in Krakow

We stayed at the two bedroom suite. It was outstanding in every way. The apartment was roomy, the kitchen had everything including a washing machine, the beds were comfortable, two bathrooms, and easy arrival (keys in a coded locker). Finally, the location was great, near the plaza but not on top of it.
Stayed 3 nights in May 2025

10/10 Excellent

Julia Margaret

Liked: Cleanliness, property conditions & facilities
Comfortable, spacious, modern apartment a few minutes walk from the main square. Would recommend.
Stayed 3 nights in May 2025

10/10 Excellent

Patti

Liked: Cleanliness, room comfort

Terrific place to stay in Krakow

Really liked this place to stay in Krakow and will stay here again if/when in the area. The location is great for walking around. There are plentiful restaurants all around - impossible to try them all - and the refrigerator/cooking options were helpful. We also enjoyed the fruit we found upon our arrival - nice extra touch! The bed was comfortable, the shower worked well, the WiFi worked well. The only problem we had was the noise - easy to hear outdoor noise and on our last night we had very noisy neighbors in a lower room who stayed up until 4am(ish). Ermine recognizes this and provides earplugs, though we chose not to use them. Realistically, all places in a similar atmosphere are like this - and you can't predict when idiots will stay near you, so it won't stop us from staying here again, or highly recommending it to others.
Stayed 4 nights in Apr 2025