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Galaxy Hotel

4.0 star property
4-star family-friendly hotel near Main Market Square, connected to a shopping center

Choose dates to view prices

Photo gallery for Galaxy Hotel

Daily buffet breakfast for a fee
Front of property - evening/night
Couples treatment rooms, sauna, steam room, Turkish bath
Hallway
Indoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
ul. Gesia 22a, Kraków, Lesser Poland, 31-535
  • Place, Oskar Schindler Factory
    ‪14 min walk‬
  • Place, Wawel Castle
    ‪9 min drive‬
  • Place, Main Market Square
    ‪10 min drive‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪34 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

9.0 out of 10
Wonderful
(21 reviews)
  • 19 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Suite

Suite

Suite

10.0 out of 10
Exceptional
(4 reviews)
  • River view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Business Twin Room

Business Twin Room

Business Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • 21 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.6 out of 10
Excellent
(24 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Business Double Room

Business Double Room

Business Double Room

  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

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About the area

Kraków

City center retreat .Within a 10-minute walk of this Kraków City Centre hotel, you'll find Cracovia Business Center and New Jewish Cemetery. Also, Galicia Jewish Museum is within half a mile (1 km) and Main Market Square is within 2 miles (3 km).

What's nearby

  • Oskar Schindler Factory - 14 min walk - 1.2 km
  • Royal Road - 18 min walk - 1.6 km
  • Planty Park - 18 min walk - 1.6 km
  • Wawel Castle - 9 min drive - 2.8 km
  • Main Market Square - 10 min drive - 2.5 km

Getting around

  • Turowicza Station - 6 min drive
  • Sanktuarium Bożego Miłosierdzia Tram Stop - 7 min drive
  • John Paul II - Balice Airport (KRK) - 36 min drive

Restaurants

  • ‪Mazaya Falafel - ‬8 min walk
  • ‪Jeff's - ‬5 min walk
  • ‪Nalej Se - ‬4 min walk
  • ‪Nakielny - ‬2 min walk
  • ‪Costa Coffee - ‬2 min walk

About this property

Galaxy Hotel

4-star family-friendly hotel near Main Market Square, connected to a shopping center
Galaxy Hotel offers its guests a full-service spa, an indoor pool, and a hot tub. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center, meeting rooms, and limo/town car service are available. Event space at this hotel measures 4844 square feet (450 square meters) and includes a conference center. A children's pool, a 24-hour fitness center, and a sauna are also featured at the family-friendly Galaxy Hotel. An airport shuttle (available 24 hours) and a theme park shuttle are available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Kraków hotel.

  • 1 building
  • 205 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 4844 sq ft of conference space
  • 450 sq m of conference space
  • Built in 2011
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Galaxy Hotel offers 205 accommodations with laptop-compatible safes and complimentary bottled water. Pillowtop beds feature down comforters. 32-inch LCD televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Kraków hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided on request.

The onsite spa has 11 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • 24-hour train station pick-up shuttle (surcharge)
  • Train station shuttle on request
  • Casino shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (PLN 60 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: PLN 50 for adults and PLN 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Children's pool
  • Ecotours
  • Free children's club
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Piano
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch LCD TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 13 to January 26:
  • Sauna
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for PLN 100.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PLN 50 for adults and PLN 25 for children
  • Airport shuttle fee: PLN 110 per vehicle (one-way)
  • Self parking fee: PLN 60 per day
  • Rollaway bed fee: PLN 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Galaxy Hotel Krakow
Galaxy Krakow
Hotel Galaxy
Galaxy Hotel Hotel
Galaxy Hotel Kraków
Galaxy Hotel Hotel Kraków

Frequently asked questions

How close is Galaxy Hotel to the airport?

Galaxy Hotel is 11 mi (36-min drive) away from the John Paul II - Balice Airport (KRK) airport, the closest popular airport to the property.

Does Galaxy Hotel have an airport shuttle?

Galaxy Hotel offers an airport shuttle 24 hours a day, on request, for a charge of PLN 110 per vehicle, one-way.

Does Galaxy Hotel offer free breakfast?

Free breakfast isn’t provided at Galaxy Hotel, but buffet breakfast is offered for a fee of PLN 50 for adults and PLN 25 for children. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Galaxy Hotel?

No, there is no casino at this hotel.

What time is check-in at Galaxy Hotel?

Check-in start time: 2 PM; Check-in end time: 5:30 AM.

Is there free parking at Galaxy Hotel?

Free parking is not available at this hotel. Self parking is available for PLN 60 per day.

Does Galaxy Hotel have a pool?

Galaxy Hotel features an indoor pool and a children's pool. Guests can enjoy pool access from 8:00 AM to 10:00 PM.The pool is closed seasonally each year from January 13 to January 26.

Does Galaxy Hotel have a restaurant?

Galaxy Hotel is home to Andromeda, which features international cuisine and brunch.

Does Galaxy Hotel have a spa?

This hotel has a spa, which features Ayurvedic treatments, body wraps, and facials.

How close is Galaxy Hotel to downtown Kraków?

Galaxy Hotel is 1.1 mi away from Kraków.

Galaxy Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 566 out of 1001 reviews
Rating 8 - Good. 357 out of 1001 reviews
Rating 6 - Okay. 49 out of 1001 reviews
Rating 4 - Poor. 15 out of 1001 reviews
Rating 2 - Terrible. 14 out of 1001 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Excellent room, friendly reception, nice small pool, good breakfast
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Zofia

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast is really good and goes until 10:30, the restaurant opens at 4pm and has nice options All staff was great
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Marie

Liked: Cleanliness, amenities, property conditions & facilities
Fab hotel with spa would recommend
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities
Everything was top notch
Stayed 1 night in Dec 2025
Verified

8/10 Good

Louise

Liked: Cleanliness, staff & service, amenities
Very comfortable and clean room.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay and quick taxi into square
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Marlene

Liked: Amenities
Enjoyed my stay
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

Alexa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was very good lots of choice and something for everyone. Beds are super comfortable and a good size. The staff are very friendly and helpful. Will definitely be staying again.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Pawel

Liked: Cleanliness, amenities, property conditions & facilities
Perfect
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent venue for staying and only short walk to Jewish quarter
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, clean and friendly
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 4 nights in Oct 2022
Verified

8/10 Good

carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great, the spa, the food, the cleanliness, the staff. My only complaints are that the lifts were a bit slow and that a few people came to breakfast in their pyjamas. I don't think the management should have allowed this in a 4 star hotel. It's not acceptable in any hotel but certainly not a 4 star.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk were super kind and helpful, the hotel is convenient located which allow us to walk to all places we wanted to go
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel nice staff good location , will come back
Stayed 3 nights in Aug 2022
Verified

10/10 Excellent

Cefin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and hotel
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly hotel and was great to visit Krakov. Next to the river.
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, clean, good food. Restaurant meal excellent.
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Amanda Jane

A good array of facilities and very friendly staff .
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Therese

Liked: Cleanliness, staff & service, amenities
Bra
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Youri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with great staff. If you are looking for a comfortable hotel in a quiet part of krakow this is your hotel.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Good hôtel. Good breakfast.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Lynsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel lovely and very clean. Spa facilities great for down time. Food in restaurant was very nice too. Breakfast plentiful and open from 6.30.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Great service and friendly staff. Restaurant is fab. Highly recommend
Stayed 4 nights in Jan 2025