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Hotel Unicus Palace Old Town - Destigo Hotels

5.0 star property
5-star luxury hotel near Main Market Square

Choose dates to view prices

Photo gallery for Hotel Unicus Palace Old Town - Destigo Hotels

Reception
Premium Double Room | Bathroom
Bar (on property)
Interior
Restaurant

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available
  • Laundry

Explore the area

View in a map
Slawkowska 13-15, Kraków, Malopolskie, 31-016
  • Place, Main Market Square
    ‪2 min walk‬
  • Place, St. Mary's Basilica
    ‪3 min walk‬
  • Place, Cloth Hall
    ‪3 min walk‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪18 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.0 out of 10
Wonderful
(7 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.6 out of 10
Exceptional
(7 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

9.6 out of 10
Exceptional
(13 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Suite

Standard Suite | Bathroom

Standard Suite

10.0 out of 10
Exceptional
(10 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Double Room

Premium Double Room

Premium Double Room

  • 45 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Double Room

Economy Double Room

Economy Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Kraków

City center stay.With a stay at this Kraków Old Town hotel, you'll be steps from Amber Museum and Czartoryski Museum. Main Market Square and Historical Museum of Krakow are also within half a mile (1 km).

What's nearby

  • Main Market Square - 2 min walk - 0.2 km
  • Royal Road - 2 min walk - 0.2 km
  • Planty Park - 2 min walk - 0.2 km
  • St. Mary's Basilica - 3 min walk - 0.3 km
  • Cloth Hall - 3 min walk - 0.3 km

Getting around

  • Sanktuarium Bożego Miłosierdzia Tram Stop - 10 min drive
  • Kraków Główny Station - 18 min walk
  • John Paul II - Balice Airport (KRK) - 37 min drive

Restaurants

  • ‪Gościnna Chata - ‬1 min walk
  • ‪Kluska na Placu - ‬2 min walk
  • ‪Lindo Bar - ‬1 min walk
  • ‪AntyCafe - ‬1 min walk
  • ‪Free Pub - ‬1 min walk

About this property

Hotel Unicus Palace Old Town - Destigo Hotels

5-star luxury hotel near Main Market Square
As a guest of Hotel Unicus Palace Old Town - Destigo Hotels, you'll find tour/ticket assistance, concierge services, and dry cleaning/laundry services. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. The luxury Hotel Unicus Palace Old Town - Destigo Hotels also features room service (during limited hours), a porter, and an elevator. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Kraków hotel is smoke free.

  • 36 guestrooms or units
  • 3 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Elevator
  • No smoking on site
Hotel Unicus Palace Old Town - Destigo Hotels offers 36 accommodations with minibars and safes. Beds feature down comforters and premium bedding. 55-inch flat-screen televisions come with digital channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Kraków hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

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Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (PLN 120 per day)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: PLN 99 for adults and PLN 50 for children

Things to do

  • Art gallery
  • Designer stores
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible shuttle
  • Elevator
  • Hand-held showerhead
  • Hardwood flooring in room
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 55-inch flat-screen TV with digital channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heated floor
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: PLN 50 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PLN 150.0 per night.
  • Cribs (infant beds) are available for PLN 60 per stay.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PLN 99 for adults and PLN 50 for children
  • Airport shuttle fee: PLN 150 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: PLN 150 (one-way)
  • Self parking fee: PLN 120 per day
  • Pet fee: PLN 50 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: PLN 60 per stay
  • Rollaway bed fee: PLN 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation.

Property is also known as

Hotel Unicus Palace
Unicus Palace Old Town
Unicus Old Town Destigo Hotels
Hotel Unicus Palace Old Town Destigo Hotels
Hotel Unicus Palace Old Town - Destigo Hotels Hotel
Hotel Unicus Palace Old Town - Destigo Hotels Kraków
Hotel Unicus Palace Old Town - Destigo Hotels Hotel Kraków

Hotel Unicus Palace Old Town - Destigo Hotels Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 208 out of 247 reviews
Rating 8 - Good. 29 out of 247 reviews
Rating 6 - Okay. 5 out of 247 reviews
Rating 4 - Poor. 3 out of 247 reviews
Rating 2 - Terrible. 2 out of 247 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Menai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would highly recommend this hotel. Its location was perfect, just a 2 minute walk to the square. The room was outstanding and very clean and the staff were very friendly and helpful. The breakfast was lovely with lots of different options. I would definitely stay here again if I return to Krakow.
Stayed 4 nights in Oct 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities
The room was spotless, staff very helpful and location excellent.
Stayed 3 nights in Oct 2025

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great hotel, fantastic location and gorgeous rooms and lovely breakfast. Would definitely stay there again and recommend.
Stayed 3 nights in Oct 2025

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel in a great location

Lovely hotel in a great location, comfortable rooms, helpful and pleasant staff. Overall a pleasant stay.
Stayed 3 nights in Oct 2025

10/10 Excellent

Nicci

Stayed 3 nights in Oct 2025

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a suite on the top floor. Very spacious, modern, clean. The hotel is a renovated palace built in the 17th century. The breakfast buffet was the best we had while in Europe, in addition to be able to have made to order pancakes , omelets.
Stayed 3 nights in Oct 2025

10/10 Excellent

Allan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

6/10 Okay

Eduardo, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very beautiful room and comfy. However, one of the AC was not working properly, staff did everything they could to fix it. Very concerned and polite staff.
Stayed 2 nights in Oct 2025

10/10 Excellent

Annette

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

10/10 Excellent

ARKAN, sterling

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very friendly, welcoming and professional. Thanks
Stayed 2 nights in Oct 2025

10/10 Excellent

Christopher James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

MARC

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything about my stay was perfect. I can’t fault anything about it. I will be back.
Stayed 1 night in Oct 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely breakfast and lots of choices, nice staff and customer oriented. The lady remembered the next day that I wanted oatmilk with my coffee, great service
Stayed 1 night in Sep 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

Urszula

Stayed 3 nights in Sep 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me ha encantado la ubicación, la comida en el desayuno buenísimo,
Stayed 3 nights in Sep 2025

10/10 Excellent

Alistair

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 4 nights in Sep 2025

10/10 Excellent

Matthew Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were renovations being carried out which was noisy but apart from that we would definitely return. Clean and great choice for breakfast.
Stayed 4 nights in Aug 2025

10/10 Excellent

Adel

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Zhi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in the heart of the old town. It’s super clean and convenient to everything. We really enjoyed our stay.
Stayed 2 nights in Sep 2025

10/10 Excellent

Matthew H, Phoenix

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a very convenient location.
Stayed 2 nights in Aug 2025

8/10 Good

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location to walk anywhere in old town Krakow. Close to town Main Square. Easy walk from train station.
Stayed 3 nights in Aug 2025

8/10 Good

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No parking - didn't find out you could pay extra to have them park for you until 3rd day. It was a struggle since my husband is mobility impaired. Parking in town is EXTREMELY limited. Also there is a Hotel Unicus close by - we started at the wrong hotel. Our room key quit working every day - minor inconvenience.
Stayed 5 nights in Aug 2025

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Luis Miguel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel es un hotel situado en una casona y que modificaron con muy buen gusto el cuarto era grande ya que tenía dos habitaciones y dos baños. Pero sobre todo el personal fue muy amable y servicial. Se encuentra ubicado a dos cuadras de la plaza principal llena de vida y variadas opciones para comer.
Stayed 3 nights in Aug 2025