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Novotel Krakow Centrum

Property class: 4
Family-friendly 4-star hotel near Main Market Square

Choose dates to view prices

Photo gallery for Novotel Krakow Centrum

A rooftop terrace with a green sofa, a coffee table with drinks, and a view of a river and buildings.
A modern lobby with a brick wall, two large planters with green plants, a reception desk, and a seating area with red chairs.
A cozy reading area with a wooden bookshelf, a small table with a teapot, and a chair.
A modern interior with a glass railing, a framed jersey, and potted plants.
A modern hotel room with a bed, a desk, an orange sofa, and a TV.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
ul. Tadeusza Kosciuszki 5, Kraków, Lesser Poland, 30-105
  • Place, Wawel Castle
    ‪13 min walk‬
  • Place, Main Market Square
    ‪14 min walk‬
  • Place, St. Mary's Basilica
    ‪17 min walk‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪26 min drive‬

Room options

View all photos for Suite, 1 Double Bed

A hotel room with a bed, a desk with a chair, a wardrobe, a mirror, and a nightstand with a lamp.

Suite, 1 Double Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

Room

Standard Room, 2 Twin Beds

8.8 out of 10
Excellent
(26 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Room, 1 Queen Bed

A hotel room with a bed, desk, chair, and a TV mounted on the wall.

Executive Room, 1 Queen Bed

9.2 out of 10
Wonderful
(10 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

A hotel room with a bed, a desk, a chair, and a large window with curtains.

Standard Room, 1 Queen Bed with Sofa bed

8.8 out of 10
Excellent
(31 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(16 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 Queen Bed with Sofa bed

A hotel room with a bed, a desk, a chair, and a large window with curtains.

Executive Room, 1 Queen Bed with Sofa bed

8.6 out of 10
Excellent
(13 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Double Bed with Sofa bed, Terrace

A hotel room with a bed, a desk, a chair, a view of the city, and a large window.

Suite, 1 Double Bed with Sofa bed, Terrace

  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 Double Bed with Sofa bed, Kitchenette

A hotel room with a bed, a TV, a desk with a lamp, and a view of a cityscape.

Junior Suite, 1 Double Bed with Sofa bed, Kitchenette

  • 59 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About the area

Kraków

Central Kraków getaway .Within a 15-minute walk of this Zwierzyniec hotel, you'll find National Museum and Wawel Castle. ICE Krakow Congress Centre and Main Market Square are also within 2 miles (3 km).

What's nearby

  • ICE Krakow Congress Centre - 12 min walk - 1.1 km
  • Wawel Castle - 13 min walk - 1.1 km
  • Main Market Square - 14 min walk - 1.2 km
  • Cloth Hall - 16 min walk - 1.3 km
  • St. Mary's Basilica - 17 min walk - 1.5 km

Getting around

  • Turowicza Station - 5 min drive
  • Sanktuarium Bożego Miłosierdzia Tram Stop - 5 min drive
  • John Paul II - Balice Airport (KRK) - 25 min drive

Restaurants

  • ‪Karczma Smil'y - ‬2 min walk
  • ‪Opus Lounge Bar - ‬4 min walk
  • ‪KaffeBageri Stockholm - ‬2 min walk
  • ‪Aquarius - ‬3 min walk
  • ‪Winkiel - ‬3 min walk

About this property

Novotel Krakow Centrum

Family-friendly 4-star hotel near Main Market Square
Novotel Krakow Centrum offers its guests a full-service spa, a marina, and an indoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 1572 square feet (146 square meters) and includes a conference center. A fitness center, a sauna, and spa services are also featured at the family-friendly Novotel Krakow Centrum. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 4-star Kraków hotel is smoke free.

  • 1 building
  • 198 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 1572 sq ft of conference space
  • 146 sq m of conference space
  • Built in 1992
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • BBQ grill(s)
  • Gift shop
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Novotel Krakow Centrum offers 198 accommodations with minibars and laptop-compatible safes. 32-inch LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Kraków hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, in Balance. Services include hot stone massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including Ayurvedic. The spa is open daily.

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Property amenities

Family friendly

  • Arcade/game room
  • Free rollaway/extra bed
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Covered self parking on site (PLN 100 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Weekend buffet breakfast available 6:30 AM to 11:00 AM for a fee: PLN 80 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Canoeing
  • Full-service spa
  • Gym
  • Indoor pool
  • Kayaking
  • Library
  • Playground
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch smart TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Energy-saving switches used
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from November 15 2026 to December 15 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: PLN 60 per accommodation, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PLN 80 per person
  • Airport shuttle fee: PLN 140 per vehicle (one-way, maximum occupancy 2)
  • Covered self parking fee: PLN 100 per day
  • Pet fee: PLN 60 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Centrum Krakow
Krakow Centrum
Krakow Novotel
Krakow Novotel Centrum
Novotel Krakow Centrum Hotel
Novotel Centrum Hotel Krakow
Novotel Centrum Krakow
Novotel Krakow
Novotel Krakow Centrum
Accor Krakow Centrum
Novotel Krakow Centrum Hotel Krakow
Novotel Krakow Centrum Hotel
Novotel Krakow Centrum Kraków
Novotel Krakow Centrum Hotel Kraków

Frequently asked questions

How close is Novotel Krakow Centrum to the airport?

Novotel Krakow Centrum is 8.7 mi (25-min drive) away from the John Paul II - Balice Airport (KRK) airport, the closest popular airport to the property.

How much does it cost to stay at Novotel Krakow Centrum?

As of Oct 5, 2026, prices found for a 1-night stay for 2 adults at Novotel Krakow Centrum on Nov 1, 2026 start from CA $142, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Novotel Krakow Centrum have an airport shuttle?

Novotel Krakow Centrum offers an airport shuttle 24 hours a day, on request, for a charge of PLN 140 per vehicle, one-way.

Does Novotel Krakow Centrum offer free breakfast?

Free breakfast isn’t provided at Novotel Krakow Centrum, but buffet breakfast is offered for a fee of PLN 80 per person.

Is there a casino at Novotel Krakow Centrum?

No, there is no casino at this hotel.

What time is check-in at Novotel Krakow Centrum?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at Novotel Krakow Centrum?

Free parking is not available at this hotel. Self parking is available for PLN 100 per day.

Does Novotel Krakow Centrum have a pool?

Novotel Krakow Centrum features an indoor pool. The pool will be unavailable from November 15 2026 to December 15 2026 (dates subject to change).

Does Novotel Krakow Centrum have a restaurant?

Novotel Krakow Centrum is home to Novo Square, which features international cuisine.

Does Novotel Krakow Centrum have a spa?

Pamper yourself with a day at in Balance, where you can enjoy body treatments, Ayurvedic treatments, and massages.

How close is Novotel Krakow Centrum to downtown Kraków?

Novotel Krakow Centrum is 0.7 mi away from Kraków.

Novotel Krakow Centrum Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 598 out of 1001 reviews
Rating 8 - Good. 308 out of 1001 reviews
Rating 6 - Okay. 66 out of 1001 reviews
Rating 4 - Poor. 21 out of 1001 reviews
Rating 2 - Terrible. 8 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a great location
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very good and helpful 👍
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central location for exploring Krakow Hotel facilities excellent - swimming pool very family friendly. Room was spacious and comfortable. Would definitely stay here again
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel, but a bit far away from the city centre.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for family
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fresh and lot of choice for breakfast. Kids enjoyed the pool and the staff was excellent. Absolutely recommended.
Stayed 3 nights in Mar 2026
Verified review

6/10 Okay

Liked: Amenities
Yes breakfast was good had good choices.
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Rooms were very clean. Staff really helpful and the breakfast was great!
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Location is excellent. Friendly staff and good food!
Stayed 5 nights in Oct 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
The location was central walking distance to all the main attractions.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and comfortable rooms
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay. Loved it
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very very clean quiet area lovely view of castle
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel, amazing breakfast
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are helpful and accommodating and very friendly. Good Breakfast and nice pool.
Stayed 6 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and everyone was helpful and kind.
Stayed 7 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Would stay again. Pool is lovely and an extra bonus in Krakow.
Stayed 4 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel
Stayed 4 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a nice city.
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was average.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel, rooms and staff.
Stayed 1 night in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Great staff, location, pool gym facilities
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location within walking distance of the castle and old town centre, great facilities and on site parking, a great hotel
Stayed 1 night in Dec 2024