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PURO Krakow Stare Miasto

4.0 star property
4-star hotel near Main Market Square

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Photo gallery for PURO Krakow Stare Miasto

Lobby sitting area
Business centre
Terrace/patio
Restaurant
Front of property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Parking available
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
ul. Ogrodowa 10, Kraków, Lesser Poland, 31-155
  • Royal Road
    ‪2 min walk‬
  • Main Market Square
    ‪11 min walk‬
  • Wawel Castle
    ‪5 min drive‬
  • Kraków (KRK-John Paul II - Balice)
    ‪16 min drive‬

Room options

View all photos for Superior Twin Room

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Superior Twin Room

  • 20 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Deluxe Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 23 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double Room

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Classic Double Room

9.0 out of 10
Wonderful
(27 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Twin Room

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Classic Twin Room

7.6 out of 10
Good
(9 reviews)
  • 18 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Superior Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

49-inch LCD TV with satellite channels, TV, tablet

Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Classic Single Room

Classic Single Room

Classic Single Room

  • 16 sq m
  • Sleeps 1
  • 1 Large Twin Bed

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About the area

Kraków

City center stay.A stay at this Kraków City Centre hotel places you steps from Galeria Krakówska and within a 5-minute walk of Royal Road. Main Market Square and Stary Kleparz are also within half a mile (1 km).

What's nearby

  • Galeria Krakówska - 1 min walk - 0.0 km
  • Royal Road - 2 min walk - 0.2 km
  • Main Market Square - 11 min walk - 0.9 km
  • St. Mary's Basilica - 12 min walk - 1.1 km
  • Wawel Castle - 5 min drive - 2.8 km

Getting around

  • Kraków Główny Station - 8 min walk
  • Kurdwanów P+R Station - 10 min drive
  • John Paul II - Balice Airport (KRK) - 26 min drive

Restaurants

  • ‪Green Caffè Nero - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Sphinx - ‬2 min walk
  • ‪Burger King Galeria Krakowska - ‬3 min walk
  • ‪La Stazione - ‬2 min walk

About this property

PURO Krakow Stare Miasto

4-star hotel near Main Market Square
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and a meeting room.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 420 square feet (39 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly PURO Krakow Stare Miasto. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of PURO Krakow Stare Miasto was completed in October 2020.

This 4-star Kraków hotel is smoke free.

  • 1 building
  • 138 guestrooms or units
  • 6 levels
  • 420 sq ft of conference space
  • 39 sq m of conference space
  • Built in 2013
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
PURO Krakow Stare Miasto offers 138 accommodations with tablet computers and laptop-compatible safes. Beds feature down comforters. A pillow menu is available. 49-inch LCD televisions come with premium satellite channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Languages

English, Polish

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Property amenities

Family friendly

  • Separate bedroom
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (PLN 120 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; PLN 80 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle storage
  • Free bicycle rentals
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 49-inch LCD TV with premium satellite channels
  • Tablet computer

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PLN 100.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PLN 80 per person
  • Airport shuttle fee: PLN 140 per vehicle (one-way, maximum occupancy 3)
  • Self parking fee: PLN 120 per day
  • Rollaway bed fee: PLN 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector, a security system, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel PURO
Hotel PURO Krakow
Krakow PURO
Krakow PURO Hotel
PURO Hotel
PURO Hotel Krakow
PURO Krakow
PURO Krakow Hotel
PURO Krakow Stare Miasto Hotel
PURO Stare Miasto Hotel
PURO Stare Miasto
PURO Krakow Stare Miasto Hotel
PURO Krakow Stare Miasto Kraków
PURO Krakow Stare Miasto Hotel Kraków

PURO Krakow Stare Miasto Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 702 out of 1004 reviews
Rating 8 - Good. 249 out of 1004 reviews
Rating 6 - Okay. 39 out of 1004 reviews
Rating 4 - Poor. 11 out of 1004 reviews
Rating 2 - Terrible. 3 out of 1004 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Dalit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Roman

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel next to the train station
Stayed 1 night in May 2025

10/10 Excellent

Ilaria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern hotel in great location

I enjoyed my stay in the hotel and liked my modern and clean room. It is true that the rooms are a bit noisy because the hotel is right next to the main train station and you can hear and feel the trains go past. Maybe this was more noticeable in my room because it was on the first floor. The noise insulation inside the hotel also isn’t the best (I heard my neighbours quite well) but this didn’t bother me too much as I only stayed 2 nights. The staff are super friendly and helpful and the hotel is in an excellent location close to the train station, a big shopping centre, and the old town which is easily reachable on foot. There are good public transport links as well with bus and tram stops nearby.
Stayed 2 nights in May 2025

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A modern property with an excellent location, a short walk to the old town, right across from the main train station and tram access, yet very quiet save some minor rumble from the trains. The room was small, but very nice, staff was helpful and nice, and it was an excellent value for the cost.
Stayed 4 nights in Apr 2025

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Afaf

Stayed 3 nights in Apr 2025

10/10 Excellent

Christine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Russell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant boutique hotel, close to the city, with superb rooms, great breakfast and first class staff. Recommended.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

Great . Good food . Great room , free coffee !
Stayed 1 night in Mar 2025

10/10 Excellent

Andriy

Stayed 1 night in Mar 2025

10/10 Excellent

stewart

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern and clean rooms and great location
Stayed 2 nights in Mar 2025

10/10 Excellent

Gary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Located directly across the street from the central train station, this wonderful hotel is a perfect choice for convenience and ease of train travel. The staff is excellent and the hotel modern and very clean. Great price, nice bar, restaurant and breakfast. I’d stay here again the next time I come to Krakow…highly recommend!
Stayed 2 nights in Mar 2025

10/10 Excellent

Dmytro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always book this hotel for my parents during their stay in Krakow. The staff is incredibly friendly and attentive, always going the extra mile to ensure a great stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Peter, Glendale

Stayed 1 night in Feb 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Julianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was incredible
Stayed 2 nights in Jan 2025

10/10 Excellent

Amna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how each room has a tablet which can be used to control lighting, temperature, television, etc. Breakfast is an extra charge but there is a wide selection of food and I would say its well worth the price. The staff was also very helpful. The only thing that didn't work for us was the phone and we were unable to dial local numbers even though the hotel staff told us that it ahould work - this issue was not resolved during our stay.
Stayed 3 nights in Jan 2025

10/10 Excellent

Reuben

Stayed 2 nights in Jan 2025

8/10 Good

Agata

Liked: Cleanliness, staff & service
Breakfast was not the best, few items didnt look too fresh.
Stayed 1 night in Jan 2025

10/10 Excellent

Ben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, great bar at the bottom, slightly loud with the train but doesn’t run overnight
Stayed 3 nights in Dec 2024

8/10 Good

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Deborah

Stayed 1 night in Dec 2024

2/10 Terrible

Ignacio

Disliked: Staff & service, room comfort

Smallest rooms and rudest staff in Krakow

Unfortunately we were constantly reminded that we are a burden to the staff working here. Minutes after closing breakfast they were already hoovering under our table, refused to serve at bar 5 min before closing, they just treat you like in a 10€ hostel. Rooms are also the smallest Ive ever seen. Despite payimg for x2 upgrades, the open suitacases didnt fit in the room.
Stayed 1 night in Dec 2024