Ratings based on 37 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
comfortable well equipped house
Posted Nov. 27, 2023 on HomeAwayNice place, clean. Adequate kitchen dishes, utensils, dishwasher pods. Check in was ok but hard to find the house number in the dark and slightly tricky to find the key lock box in the dark. Lighting of address on house would have been very helpful. The pool at this time of year was not useful and we declined to pay the exorbitant amount to heat the jacuzzi for 3 days. Difficult to get the tv working. instructions in the manual were not very helpful.
by A traveller
Little disappointed this time
Posted Sep. 25, 2023 on HomeAway3rd time there and had messaged them about 2 weeks straight to make sure pool and house was good after Hiliary Storm and was assured everything was ok and got there and the pool (I had been told by customer service was good) got there and it was very dirty
Comment from Hotel Management
Sep. 27, 2023 by VrboOwner, Hotel Management
Thank you, Cindy, for your feedback! We are happy you enjoyed this home. We sincerely apologize that the XXX was not available for your use during your stay. It is always our goal for guests to be able to use all amenities our homes have to offer. Please know that your feedback is essential, and we have passed your comments along to our local manager, who will work with the homeowner to make any updates. We truly hope to have the opportunity to impress you in the future.
by A traveller
Great Weekend
Posted Jul. 24, 2023 on HomeAwayThe house was amazing. Beautiful, clean very family friendly. I will definitely stay there again. I highly recommend it. Perfect weekend getaway.
by A traveller
La Quinta
Posted Jun. 9, 2023 on HomeAwayVery busy street is the only problem with this house
Comment from Hotel Management
Jun. 24, 2023 by VrboOwner, Hotel Management
Hi Peggy, thank you for taking the time to review your stay with us. We're glad to hear that the home suited your needs. The convenient location does also bring some added noise, and we apologize for any disruption this caused during your visit. While we can't control what other residents do in their own homes, there is a noise ordinance with quiet hours. We encourage guests that need assistance to reach out to the local authorities.
by A traveller
It was fine.
Posted Mar. 2, 2023 on HomeAwayThis property is lovely. It is not fancy and modern, but very clean and provided us with everything we needed.
by A traveller
nice say
Posted Dec. 5, 2022 on HomeAwayit was a nice place to visit and would do it again
by A traveller
***Pool can not be heated*** buyer be warned
Posted Nov. 29, 2022 on HomeAwayI rented this house for the pool. I requested the pool be heated right away when I made the reservation and then at 6 weeks before I arrived and didn’t hear back either time. I contacted again one week before and received an email from Vacasa customer service with a heating charge specifically for the pool. Charged almost $500 for 6 nights. When we arrived the pool was not heated. When we contacted customer service, we were told that heating the pool wasn’t an option: Was told that this information was hidden in the details of the home notes. But the Vacasa email confirmed the heating was for the pool one week before and I was charged for it. so it was extremely disappointing to my kids who wanted to swim the entire week. House was fine but would not rent again due to the pool issue. Very bad customer service from Vacasa. They were like” sorry but not sorry “ even though they made the mistake. Would have cancelled the rental if I had known the pool was unusable. You pay a nightly fee based off of amenities. This house is priced higher because of the pool that you can’t use. I could have saved $100 a night renting a house without a pool and had the same experience. Disappointing to say the least.
Comment from Hotel Management
Sep. 6, 2023 by VrboOwner, Hotel Management
Thank you for staying with us! We are so glad you had a great time! We take guest feedback seriously and have forwarded this information to the local staff so they can review and update the home as needed for future guests. We will be sure to follow up with the appropriate parties regarding your experience and hope to have the opportunity to host you again soon!
by A traveller
A Little R&R
Posted Aug. 22, 2022 on HomeAwayGreat experience! We took a long weekend just to relax and this property did not disappoint! The house was very clean and well stocked with kitchen appliances, bedding and towels. The pool area was clean and the perfect spot to cool down and work on a tan! We will definitely come back!!
by A traveller
Family of 4, One week stay
Posted Aug. 8, 2022 on HomeAwayOverall, property was very clean and comfortable. However, on day one the pool was not swim-ready. It had cloudy water; the kind of cloudy it gets when it’s very low on chlorine. But we immediately called Vacasa and they were able to send someone out the next day before Noon to clean. Great customer service, thank you. We enjoyed the large kitchen that was stocked with utensils, dishes, and kitchen appliances. There was both a Keurig and a coffee pot machine! We especially appreciated the linen cabinet with a bountiful supply of bathroom and pool towels, as well as bed linens. The house also provided a few floor tower fans which was nice. The 3 bedroom TVs have Roku for smart TV apps but the living room TV did not -only had cable. It was fine. It was nice to park our suburban in the garage! The house is very local to stores and the Living Desert Zoo. We definitely look forward to returning in the future. :-).
by A traveller
House
Posted Jun. 12, 2022 on HomeAwayThe experience was great and we had lots of fun and we just saw couple bugs come in the house, probably because of the heat. We had a great time!
