Ratings based on 896 Guest Reviews

Hear it directly from our travellers
4.6 out of 5
100% of guests recommend
4.6 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
2 out of 5
by A traveller from Everett

Posted Apr. 23, 2024
Comment from Hotel Management
Apr. 25, 2024 by Ali, Hotel Management
Thank you for sharing a review of your recent experience. Our team here at Holiday Inn Express & Suites iscommitted to providing high-quality customer service, and we’re thrilled to hear that we made a goodimpression on you. We hope you’ll visit us again soon.
5 out of 5
by A traveller

Posted Mar. 23, 2024
The person who checked us in was very nice and professional.
Comment from Hotel Management
Apr. 4, 2024 by Ali, Hotel Management
Thank you for sharing a review of your recent experience. Our team here at Holiday Inn Express & Suites iscommitted to providing high-quality customer service, and we’re thrilled to hear that we made a goodimpression on you. We hope you’ll visit us again soon.
4 out of 5
by A traveller

Posted Feb. 28, 2024 on Hotels
Comment from Hotel Management
Mar. 11, 2024 by Ali, Hotel Management
Thank you for taking the time to share this positive rating! We will make sure to share this with the team to let them know to keep up the amazing work and hope you'll stop by when you're back in the area!
3 out of 5
by A traveller

Posted Feb. 28, 2024 on Expedia
The staff was great and the room was very clean. The included heated breakfast was very nice. Our main problem was the noise, but not all of that was the property. The person staying above us sounded like an elephant pacing back and forth until after 11pm. For the property, the room doors slammed, the hvac(?) unit in the room was very noisy, and we could hear adjacent rooms water running.
Comment from Hotel Management
Mar. 11, 2024 by Ali, Hotel Management
Thank you for your recent stay and apologize for the noise inconvenience you had encountered. Your experience matters, and we're committed to continuous improvement, and your feedback helps us immensely. We really appreciate you sharing the word about us and look forward to hosting you again in the near future.
5 out of 5
by A traveller

Posted Feb. 27, 2024 on Expedia
Clean. Comfortable
Comment from Hotel Management
Mar. 11, 2024 by Ali, Hotel Management
Thanks for sharing your lovely ratings with us and the community. We hope to see you soon!
5 out of 5
by A traveller

Friendly, Accommodating Staff

Posted Feb. 26, 2024 on Hotels
Very friendly staff behind the counter. Very accommodating room cleaning staff. The breakfast was very good with hot and cold offerings. I also enjoyed the complimentary cookies in the evening. My only complaint is the traffic noise from outside could be heard. I wished the windows could insulate outside sound better.
Comment from Hotel Management
Mar. 11, 2024 by Ali, Hotel Management
Thank you for your recent stay and for awarding us a perfect rating. Your glowing feedback made our day! We're dedicated to providing memorable experiences, and your satisfaction lets us know we're on the right track. We eagerly await your next visit and the chance to exceed your expectations once more.
5 out of 5
by A traveller

Posted Feb. 26, 2024 on Hotels
Comment from Hotel Management
Mar. 11, 2024 by Ali, Hotel Management
Thank you so much for your stellar rating! This means a lot to us. Hope you enjoyed your visit and, we look forward to welcoming you back the next time you visit the area.
5 out of 5
by A traveller

Posted Feb. 25, 2024 on Hotels
Comment from Hotel Management
Mar. 11, 2024 by Ali, Hotel Management
Thank you for your recent stay and for awarding us a perfect rating. Your glowing feedback made our day! We're dedicated to providing memorable experiences, and your satisfaction lets us know we're on the right track. We eagerly await your next visit and the chance to exceed your expectations once more.
4 out of 5
by A traveller

Olympia stopover

Posted Feb. 25, 2024 on Hotels
It was a good stay for two nights while Vi’s family without room. Good breakfast.
Comment from Hotel Management
Mar. 11, 2024 by Ali, Hotel Management
Thank you for taking the time to share this positive rating! We will make sure to share this with the team to let them know to keep up the amazing work and hope you'll stop by when you're back in the area!
5 out of 5
by A traveller

Posted Feb. 24, 2024 on Hotels
Comment from Hotel Management
Mar. 11, 2024 by Ali, Hotel Management
Thank you for your recent stay and for awarding us a perfect rating. Your glowing feedback made our day! We're dedicated to providing memorable experiences, and your satisfaction lets us know we're on the right track. We eagerly await your next visit and the chance to exceed your expectations once more.