Ratings based on 932 Guest Reviews

Hear it directly from our travellers
4.6 out of 5
100% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Apr. 24, 2024
Comment from Hotel Management
Apr. 29, 2024 by Rich C., Hotel Management
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!
5 out of 5
by A traveller

Posted Mar. 18, 2024
100 percent satisfied!
Comment from Hotel Management
Mar. 19, 2024 by Rich C., Hotel Management
Thank you so much for taking the time to leave us such a wonderful review. We are delighted to hear that you had a positive experience with us and that we were able to meet your expectations. It is always our top priority to provide exceptional service to our guests and we are thrilled to know that we succeeded in doing so. We look forward to welcoming you back in the future!
5 out of 5
by A traveller

Posted Mar. 17, 2024
-
Comment from Hotel Management
Mar. 18, 2024 by Rich C., Hotel Management
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!
3 out of 5
by A traveller

Posted Feb. 28, 2024
Gorgeous view! I wanted to be out on the balcony or down in the Great Room lobby more than in the room because our room smelled like dog and my eyes itched terribly from allergies. The pillows are terrible too, but bring your own from home and it’s fine. Decent breakfast.
Comment from Hotel Management
Feb. 29, 2024 by Ozzy Garibay / Front Office Manager, Hotel Management
Hello Dear Natasha, Thank you for sharing your experience with us. We're thrilled to hear that you enjoyed the gorgeous view from our hotel and found our lobby inviting. However, we sincerely apologize for any discomfort caused by the smell and allergens in your room. Your feedback is valuable, and we'll ensure steps are taken to address these concerns promptly.We appreciate your understanding and hope to have the opportunity to provide you with a more comfortable stay in the future.Warm regards,
5 out of 5
by A traveller

Posted Jan. 29, 2024 on Expedia
Was great
Comment from Hotel Management
Jan. 29, 2024 by Rich C., Hotel Management
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!
5 out of 5
by A traveller

Posted Jan. 24, 2024 on Expedia
The view of the lake was perfect. Easy walk into town. Friendly staff. All and all a perfect weekend getaway
Comment from Hotel Management
Jan. 25, 2024 by Rich C., Hotel Management
Thank you so much for taking the time to leave us such a wonderful review. We are delighted to hear that you had a positive experience with us and that we were able to meet your expectations. It is always our top priority to provide exceptional service to our guests and we are thrilled to know that we succeeded in doing so. We look forward to welcoming you back in the future!
5 out of 5
by A traveller

Posted Jan. 21, 2024 on Expedia
Comment from Hotel Management
Jan. 22, 2024 by Rich C., Hotel Management
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!
5 out of 5
by A traveller

Posted Jan. 18, 2024 on Expedia
Comment from Hotel Management
Jan. 22, 2024 by Rich C., Hotel Management
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!
5 out of 5
by A traveller

Posted Jan. 18, 2024 on Expedia
Very caring staff which will text you to see how things are going. Exceptional no charge breakfast. Great views of Mirror Lake.
Comment from Hotel Management
Jan. 22, 2024 by Rich C., Hotel Management
Thank you so much for taking the time to leave us such a wonderful review. We are delighted to hear that you had a positive experience with us and that we were able to meet your expectations. It is always our top priority to provide exceptional service to our guests and we are thrilled to know that we succeeded in doing so. We look forward to welcoming you back in the future!
5 out of 5
by A traveller from Arlington

Posted Jan. 16, 2024 on Expedia
Comment from Hotel Management
Jan. 17, 2024 by Rich C., Hotel Management
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!