Ratings based on 11,807 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Apr. 26, 2024
Loved the tropical feel of the hotel. Very clean.
Comment from Hotel Management
Apr. 26, 2024 by AJ Guest Experience Dept., Hotel Management
Thank you for taking the time to give feedback on the Mirage Resort and Casino.It is wonderful to know that you have enjoyed your time with us and that we succeeded in making your stay a memorable one.It would be our pleasure to host your next visit to Las Vegas.
by A traveller
Posted Apr. 23, 2024
Had a great time. But closing the pool at 5 pm is a horrific idea. Check in is at 3 takes an hour by the time you get to your room there is only 1 hour left to swim. I was only staying the night so couldn’t take advantage of the pool the next day.
Comment from Hotel Management
Apr. 24, 2024 by AJ Guest Experience Dept., Hotel Management
I apologize you were unable to enjoy our pool area, it is a favorite among many of our guest.Our lobby ambassadors carry pool keys so guest who are waiting to check-in can enjoy the pool.Our official check-in time is 3pm however, if we have rooms clean and ready we will check guest in as early as 11am.Hopefully, on your next visit you get to enjoy the pool while staying with us.
by A traveller
Posted Apr. 23, 2024
Service
Comment from Hotel Management
Apr. 25, 2024 by AJ Guest Experience Dept., Hotel Management
Thank you for taking the time to give feedback on the Mirage Resort and Casino.We are delighted to hear that you enjoyed your stay with us.We anticipate your next visit with us.
by A traveller from LONGVIEW
Posted Apr. 23, 2024
The staff was stellar. The pool and cabanas and landscaping were terrific. The rooms are fine but a little shopworn. I understand there will be a renovation forthcoming. Looking forward to that on my return trip (and I will return).
Comment from Hotel Management
Apr. 23, 2024 by AJ Guest Experience Dept., Hotel Management
Thank you so much for your feedback!We are thrilled to hear you enjoyed our stay.We find the pool and waterfall to be a favorite among many of our guest.Thanks again for your kind words and for being a fantastic guest.
by A traveller
Posted Apr. 8, 2024
Friendly checkin staff, food service staff and dealers.
Comment from Hotel Management
Apr. 9, 2024 by AJ Guest Experience Dept. , Hotel Management
Thank you so much for staying with us! We are so happy to hear that you enjoyed your stay. We hope to welcome you back to The Mirage Resort and Casino & Las Vegas again, very soon!
by A traveller
Posted Apr. 3, 2024
Comment from Hotel Management
Apr. 23, 2024 by AJ Guest Experience Dept., Hotel Management
Thank you for taking the time to give feedback.We are delighted to hear that you had a pleasant stay with us.We are always striving to improve, so if you were willing to share what we could have done better to receive a 5, I would be very grateful. We hope that you will give us another opportunity in the future to exceed your expectations.
by A traveller
Posted Apr. 2, 2024
Comment from Hotel Management
Apr. 3, 2024 by AJ Guest Experience Dept., Hotel Management
Thank you for your review of the Mirage Resort and Casino!We are always striving to improve, so if you were willing to share more about your experience, I would be very grateful. We hope you will come back to visit us soon.
by A traveller
Posted Apr. 1, 2024
Comment from Hotel Management
Apr. 24, 2024 by AJ Guest Experience Dept., Hotel Management
Thank you very much for your rating! We are always striving to improve, so if you were willing to share more about your experience, I would be very grateful. We hope that you will give us another opportunity in the future to exceed your expectations. Thank you.
by A traveller
Posted Mar. 30, 2024
I didn’t like the room ,no refrigerator or coffee maker
Comment from Hotel Management
Apr. 2, 2024 by AJ Guest Experience Dept., Hotel Management
I apologize for the poor experience you had while staying with us.Your feedback will be shared with the appropriate resort management teams.We certainly hope to have the opportunity to restore your confidence in us.
by A traveller from El Cajon
Posted Mar. 18, 2024
We enjoyed the hotel, it was nice. Everyone working there was really nice and our room was sparkling every time we came back. The negative was the mini bar which charges you if you lift anything up, even the water on the top of the counter. No place for us to put our drinks or food in. We bought a cooler at cvs because of that..
No coffee maker in the room also, wish there was.
Comment from Hotel Management
Mar. 19, 2024 by AJ Guest Experience Dept., Hotel Management
We are so happy to hear you had a wonderful experience at The Mirage Resort and Casino!Your review made our day.Our team works hard to keep our guests happy, but we can only do it thanks to amazing guests like you.Thank again, and we hope to serve you again soon.
