Ratings based on 413 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 21, 2024 on Hotels
by A traveller
Posted Feb. 10, 2024 on Expedia
by A traveller
Perfect spot
Posted Jan. 30, 2024 on HotelsGreat location near station and fab spa
by A traveller
Posted Dec. 29, 2023 on Expedia
Loved this property for its location and spa/pool. The hotel needs a bit of TLC on the outside and the rooms could be updated a bit but totally offset by the spa/pool area. The spa/pool area had a main pool with waterfall/spray, sauna, steam room, hot/cold plunge pools, cold bucket, quiet area with beautiful views of the mountains and an outdoor hot tub with the same stunning views. Also could book massages. It is conveniently located in Wengen and short distance from train. Rooms were clean. Pool area could use a bit more attention but it was acceptable. View from room was also stunning. Overall really enjoyed our stay and would return.
Comment from Hotel Management
Jan. 17, 2024 by Maximilian W. Dinkelaker, Hotel Management
Dear Steven,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Maximilian W. Dinkelaker and the whole team of the Arenas Resort Victoria Lauberhorn
by A traveller from CENTEVILLE
Posted Dec. 22, 2023 on Expedia
Comment from Hotel Management
Jan. 17, 2024 by Maximilian W. Dinkelaker, Hotel Management
Lieber Rajkumar,Vielen Dank für die tolle Bewertung, die Sie unserem Hotel und unseren Mitarbeitern gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!In der Zwischenzeit folgen Sie uns gerne auf facebook unter https://facebook.com/arenasresort.v.lauberhornMit freundlichen Grüßen,Ihr Gastgeber Maximilian W. Dinkelaker und das gesamte Team vom Arenas Resort Victoria Lauberhorn
by A traveller
Posted Dec. 2, 2023 on Expedia
The staff were incredible and the property was beautiful. The staff helped us have a wonderful time and were so friendly and helpful. The property and room was comfortable and located close to the train. The views fr the property were breath taking. The spa was an incredible addition and was clean and such a nice treat. Cannot recommend Arenas enough. Thank you!
Comment from Hotel Management
Jan. 17, 2024 by Maximilian W. Dinkelaker, Hotel Management
Dear Patrick,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Maximilian W. Dinkelaker & the entire Team of the Victoria Lauberhorn
by A traveller
Posted Nov. 13, 2023 on Expedia
Good property
by A traveller
Posted Nov. 3, 2023 on Expedia
by A traveller
Posted Oct. 31, 2023 on Expedia
Very close to the train station and shopping complex
by A traveller
Posted Oct. 20, 2023 on Expedia
Relaxing convenient stay. Pool, spa, sauna available at extra charge.
Comment from Hotel Management
Oct. 29, 2023 by Hotel Victoria Lauberhorn, Hotel Management
Dear Alexander, We are glad you enjoyed your time here in Wengen. The spa area with pool and sauna are always included in your stay. Kind regards
