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Hotel Mürren Palace

4.5 star property
4.5-star ski-in/ski-out hotel with 3 indoor pools

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Photo gallery for Hotel Mürren Palace

Front of property
Meeting facility
Restaurant
Restaurant
View from room

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
1086 Höhenmatte, Mürren, BE, 3825
  • Place, Alpine Sports Centre Mürren
    ‪2 min walk‬
  • Place, Allmendhubelbahn
    ‪6 min walk‬
  • Place, Schilthornbahn
    ‪10 min walk‬
  • Airport, Bern (BRN-Belp)

Room options

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

10.0 out of 10
Exceptional
(7 reviews)
  • Mountain view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Superior Double Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(5 reviews)
  • Mountain view
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Senior Suite

Senior Suite

Senior Suite

  • Mountain view
  • 59 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Bunk Beds and 1 Double Sofa Bed

View all photos for Suite

Suite

Suite

  • Mountain view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Senior Suite Luxe

Senior Suite Luxe

Senior Suite Luxe

  • Mountain view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Double Room without Balcony

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Classic Double Room without Balcony

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite without Balcony

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Junior Suite without Balcony

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Maisonette Apartment Big

Maisonette Apartment Big | Private kitchen

Maisonette Apartment Big

  • Mountain view
  • 85 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Twin Sofa Beds

View all photos for Maisonette Apartment Corner

Maisonette Apartment Corner

Maisonette Apartment Corner

  • Mountain view
  • 62 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

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About the area

Mürren

Mountain getaway .You'll be steps from Alpine Sports Centre Mürren and within a 10-minute walk of Allmendhubelbahn. Also, Schilthornbahn is within half a mile (1 km) and Via Ferrata is within 2 miles (3 km).

What's nearby

  • Alpine Sports Centre Mürren - 2 min walk - 0.2 km
  • Allmendhubelbahn - 6 min walk - 0.6 km
  • Schilthornbahn - 10 min walk - 0.8 km
  • Gimmelwald Cable Car - 6 min drive - 2.8 km

Getting around

  • Mürren Station - 2 min walk

Restaurants

  • Hotel Schützen
  • Horner Pub
  • ‪Alti Metzg - ‬7 min walk
  • Hotel Oberland
  • Betty’s Corn Dogs

About this property

Hotel Mürren Palace

4.5-star ski-in/ski-out hotel with 3 indoor pools
After a day on the snow, indulge in a treatment at the full-service spa, soothe your muscles in the hot tub, or take an invigorating swim in one of the 3 indoor swimming pools. Hotel Mürren Palace helps provide the perfect ski vacation with ski storage and ski passes. At the end of the day, order après-ski drinks at the hotel's bar.

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi and wired Internet. This luxury hotel also offers an outdoor pool, a children's pool, and a complimentary children's club. You'll have access to the indoor pool, outdoor pool, and health club at a partner property.

Smoking is allowed in designated areas at this 4.5-star Lauterbrunnen hotel.

  • 49 guestrooms or units
  • Meeting rooms
  • Continental breakfast (free)
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Ski lift tickets
  • Ski equipment storage
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Lockers available
  • Bar or lounge
  • Dining venue
Hotel Mürren Palace offers 49 accommodations with minibars and espresso makers. Accommodations offer separate sitting areas. Beds feature down comforters. A pillow menu is available. 43-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Palace Spa. Services include hot stone massages, sports massages, Swedish massages, and facials. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

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Property amenities

Family friendly

  • 3 indoor pools
  • Baby bath
  • Baby monitor
  • Changing table
  • Children's pool
  • Crib (surcharge)
  • Free children's club
  • High chair
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • Free train station pick-up and drop-off shuttle from 7:00 AM to 11:00 PM
  • Train station shuttle on request

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 3 indoor pools
  • Billiards/pool table
  • Books
  • Children's pool
  • Free children's club
  • Full-service spa
  • Games
  • Hiking/biking trails
  • Hot tub
  • Indoor pool (guest access)
  • Mountain biking
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snowboarding
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (55 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (39 inches high)
  • Hardwood flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 43-inch flat-screen TV with cable channels
  • MP3 dock

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Children's robes
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heated floor
  • Heating
  • Laptop workspace
  • Mobile key entry
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), smart lock

Pets

  • Pets: CHF 25 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for CHF 25.0 per stay.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CHF 100 per accommodation
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 5.60 per person, per night for adults; CHF 2.40 per night for guests aged 6-16 years old. This tax does not apply to children under 6 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 25 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CHF 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, debit cards, and cash. Guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 10:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Hotel Mürren Palace Hotel
Hotel Mürren Palace Mürren
Hotel Mürren Palace Hotel Mürren

Hotel Mürren Palace Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 102 out of 111 reviews
Rating 8 - Good. 8 out of 111 reviews
Rating 6 - Okay. 1 out of 111 reviews
Rating 4 - Poor. 0 out of 111 reviews
Rating 2 - Terrible. 0 out of 111 reviews

10/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Miyo

Stayed 3 nights in Jul 2025

10/10 Excellent

elena daniela

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic hotel, fantastic staff really good food and amazing location. The only thing be aware you cannot get there with a car so you have to park your car at the bottom of the mountain and take the gondola which was a great experience. It was a bit of a panic doll because Google maps said that you cannot get to the hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Sara

Stayed 4 nights in Aug 2025

10/10 Excellent

Jaimie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was amazing. Serena at the front desk was lovely. It was my son’s birthday and they sent up a bottle of champagne, which was amazing. The gym was fantastic and the room was beautiful. Breakfast was a wonderful treat. There’s not one thing I would change about this Hotel stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service
Beautiful room with spacious area. Gorgeous decor. Cozy feel in lobby and grandeur dining room. Staff incredibly friendly.
Stayed 2 nights in Oct 2025

10/10 Excellent

Emily H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden Gem, 5 Star Experience!

This hotel is a hidden gem! Newly renovated and opened, this historic hotel is upscale, luxury, and surprisingly affordable. We were a little hesitant since it didn't have lots of reviews yet, but this was the best place we stayed in our 2 weeks traveling through Europe. Great location across the street from the train station in Murren, or a 10-ish minute walk to the tram on the other side of town. The hotel also provides free transportation to the tram if requested. The staff was very professional and accommodating to my requests and the rooms were clean, quiet, beautifully decorated, and had STUNNING balcony views. Wow! Seriously the hardest thing to leave behind. The breakfast was 10/10 with a full buffet of options (hot and cold) plus ability to order omelets and waffles from the kitchen as well. The breakfast was included in the room rate and was fantastic. The hotel had a very nice spa but didn't have a pool or hot tub on site, so they give you a access card to the community center across the street (connected to the hotel via a tunnel). I enjoyed swimming in the lap pool and there was a hot tub indoor and outdoor as well. We stayed for 2 nights and enjoyed every moment. I would stay here again and highly recommend this hotel. Staying in Murren is a special experience since the town is up on the cliff and away from the valley. It is easy to leave a car in the parking lot at the tram station if you have a rental car like we did. We'll be back!
Stayed 2 nights in Sep 2025

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Beautiful balcony room with breathtaking views. The breakfast was provided in their gorgeous dining room. We would stay again in a heartbeat and have recommended to friends and family.
Stayed 3 nights in Oct 2025

10/10 Excellent

Marvin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent combination of facilities and service. The breakfast buffet is a must and the sauna facilities was great as well after a couple of days of casual hiking in the gorgeous mountain surroundings.
Stayed 3 nights in Sep 2025

10/10 Excellent

Kristin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our 4 night stay in the Palace’s new building just adjacent to the main hotel. We were upgraded to a balcony suite that had a bunk bed room in addition to the master, and just wow. The view was spectacular from every window. The apartment smelled like fresh pine wood. The spa in the basement of the building was wonderful to have access to. Loved everything about the entire property. It all felt very luxurious. I recommend eating dinners out at other restaurants, since the menu here is limited, and the dishes could use refining. The breakfast buffet was great. We would definitely come back. Unforgettable stay.
Stayed 4 nights in Sep 2025

10/10 Excellent

Jacob

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the view, the hotel, the restaurant, included breakfast, the indoor playground, the outdoor playground, the proximity to the train station, quality of the room. A little expensive overall but it felt worth it. The pool facilities are not part of the hotel. They're just privileges at the city pool which is a bit of a walk. That was the only disappointment.
Stayed 3 nights in Aug 2025

10/10 Excellent

Cory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch, Swiss hospitality and attention to every detail. We will definitely be back!!
View from room
Stayed 2 nights in Oct 2025

10/10 Excellent

Kelsey

Stayed 2 nights in Oct 2025

10/10 Excellent

Conni

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was very polite and helpful. Love this place and will stay again! Close to lots of hiking and shops
Stayed 3 nights in Sep 2025

10/10 Excellent

Elliot

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing - beautiful property, staff, and especially the view
Stayed 1 night in Sep 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff!
Stayed 3 nights in Sep 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel… amazing mountain views out our windows and balcony. Enjoyed the spa amenities.. Fantastic breakfasts every morning…
Stayed 4 nights in Sep 2025

10/10 Excellent

Anurag

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property in beautiful Murren. Perfect for family and hiking.
Stayed 1 night in Sep 2025

10/10 Excellent

Phillip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, friendly staff, and all around excellent service.
Stayed 4 nights in Sep 2025

10/10 Excellent

Rita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an absolutely perfect hotel. It is rich in history and all the staff are 5 star. The views are exceptional, I am throughly impressed!
Stayed 3 nights in Sep 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Sep 2025

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our “Classic Double Room” was so beautiful and spacious with many amenities including cozy bathrobes and a balcony with a gorgeous view, very comfortable bed, separate living room with huge storage space and an extra half bath. The decor was warm and inviting and very elegant with beautiful walls and furniture. The restaurant offers excellent choices and the breakfast buffet was expansive and delicious! I can’t wait to come again some day!
Lots of storage space. Beautiful separate living room area.
Large bedroom
Beautiful bed & bath area
Beautiful living room with half bath
Stayed 4 nights in Aug 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly large and comfortable rooms with fantastic views. Food and service were excellent. Location near the train station can't be beat. A five star experience.
Stayed 4 nights in Aug 2025

10/10 Excellent

Nicole

Stayed 2 nights in Sep 2025

10/10 Excellent

Stephen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is exquisite and absolutely beautifully renovated. It is great being able to use the alpine sports centre across the street which connects through a skywalk. The views were amazing of surrounding landscapes and waterfalls. The staff were incredibly courteous and nothing was an issue, amoungst the best I have encountered. It would have been nice to have a door between rooms in the suites when sharing with children though as an improvement. Do also be aware that one must take a gondola to get to the hotel and there is no direct parking, however the team will guide you well if need help.
Stayed 3 nights in Aug 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

W

This is one of my favorite hotels I've ever stayed at. Nestled between the Swiss Alps, this hotel strikes a balance between modern luxury and the charm of a mountain town chalet. The property was stunning with beautiful decor that feels high-end and boutique, and the staff are all so warm and accommodating. Every detail felt thoughtful and intention, and made our stay one to remember. I hope to return to Murren just so we can stay here again!
Stayed 1 night in Sep 2025