Ratings based on 72 Guest Reviews
Hear it directly from our travellers
4.7 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Oct. 15, 2023 on Expedia
Restaurant food was not up to standard fir the hotel
by A traveller
Posted Aug. 8, 2023 on Expedia
We are traveling around Aix-en- Provence and Luberon area for a week and staying various 5 star hotels mostly members of Relais Cheatau chain. Some of them are beyond our expectaions but Fonscolombe was not in that category although it has a great potential.
Chateau Fonscolombe spans a huge area so they may have beautiful well kept gardens which means not trimmed but well kept ( each time we mentioned the hotel staff about our concerns they make explanations based on environmental issues. ) For example the pool area and the pool was not taking good care literally there was nobody to clean the pool and the pool area..
On the other hand the hotel rooms are very clean. The decorations of the room is ok but not impressive. Also the whole Chateau needs a better decoration.
There are two or may be three restaurants in the hotel. One is gastronomic which we didn’t prefer to eat but the other one was quiet good. The breakfast they served was good. Overall the hotel has huge potential but need to elevate their operations especially the outdoor facilities.
by A traveller
The country is the country.. even in France
Posted May 20, 2023 on HotelsI did love the Chateau- although my first room was nothing like the picture. I felt as though I was put in the maides quarters, which was dark sad and drabby. For the price I was disappointed and asked for the room in the picture- but had to get to an appointment. When I returned- the room was even worse. I ended up having to pay additional for the room I wanted. I wasn’t happy about that- but I didn’t come to this place to stay in a dungeon. The staff was so friendly almost to a fault. It was lovely once I got the room I wanted - it was the 3rd try and big effort but the property was beautiful.
by A traveller
Posted May 8, 2023 on Expedia
The chateau is absolutely exquisite, made all the more so by the wonderful and attentive staff. The venue is like something out of a dream; beautiful rooms, fantastic restaurant, grounds to wander on and view the vineyards (and two donkeys). All the staff are friendly, accommodating, and knowledgeable. The divine Coralie Gourjaud (Front Office Manager) made our stay truly perfect. Special mention to Lucas Bourgville (wonderful concierge service) and the charming sprite Hilda in the dining room.
by A traveller
Posted May 8, 2023 on Hotels
by A traveller
Posted Oct. 7, 2022 on Expedia
Beautiful stay with a warm and accommodating staff (Coralie was great!) and wonderful spa offerings (Nadine at the spa is amazing!). Even though my original booking had to be modified due to a private event, the staff helped with adjusting the booking. Loved how they promote wellness culture - I would definitely stay here again!
by A traveller
Posted Aug. 22, 2022 on Hotels
by A traveller
Posted Aug. 12, 2022 on Expedia
A unique Castle stay on a wonderful vast property.
by A traveller from Tel Aviv
Posted Aug. 11, 2022 on Expedia
What a lovely place
Feels as if you are in a push 17th century facility
The chateau is kept so beautiful all the details are authentic yet it is up to date with technology Wi-Fi room amenities spa and pool
And above all this the stuff is so friendly (bravo s charlotte).
I have to admit the one downside is it is a distanced place not easy to find in darkness but this will not prevent us from coming again
by A traveller
Posted Jul. 24, 2022 on Hotels
