Ratings based on 2 Guest Reviews

Hear it directly from our travellers
3.0 out of 5
3.5 Room cleanliness
4.0 Service & staff
3.0 Room comfort
2.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
3 out of 5
by A traveller from Tisvildeleje

Posted Oct. 18, 2020 on Expedia
Stedet leverede desværre SLET ikke op til beskrivelse og billeder. Vi boede i en kælder og havde bestilt suite med terrasse og udsigt. Det var der ikke. Vi ku ikke engang se himlen fra noget vindue. Desuden stank køkkenet, hvor børnene sov frygtelig af kloak
Comment from Hotel Management
Oct. 18, 2020 by Adriana , Hotel Management
The mentioned room has in use the garden with sea view and jacuzzi and it is specified in the description, the terrace with sea view is used by the other room. The initial review was excellent from you and we do not understand the reason for this negative review. Unfortunately, the smell resulted from a temporary problem on the municipal road of a pipeline. The room is at the garden level, large and comfortable, we were fully available, booked restaurants and provided an excellent quality breakfast directly in the room. We have not in any way replied to the glass that they broke in the room without reporting it to us with the risk that the cleaning lady could get hurt, please we did not ask for the deposit and they Leaving the room, taking away all the wooden clothes hangers from the wardrobe that we had to buy back quickly for subsequent customers. The room has always been loved and we are very sorry that they initially gave a positive review on the location, the room and the welcome and then wrote this undeserved review.
3 out of 5
by A traveller

Posted Aug. 7, 2018 on Hotels
Comment from Hotel Management
Oct. 26, 2018 by Velamica Resort , Hotel Management
I punteggi dati su questa recensione hanno lo stesso valore di chi non si è firmato. In ogni caso la nostra media è di 9,3 come da altri importanti portali ci hanno attribuito.