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9Hotel Mercy

Property class: 4
4-star boutique hotel near Rossio Square

Choose dates to view prices

Photo gallery for 9Hotel Mercy

A modern interior with leather sofas, a bar area, and a large window overlooking a street.
A modern hotel room with a large bed, a sitting area, a bathtub, and a flat-screen TV.
A balcony with wicker chairs, a table with breakfast, and a city view.
A modern living room with a sofa, a coffee table with breakfast items, and a decorative vase.
A multi-story hotel with a tiled facade, balconies, and a ground-level restaurant.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry

Explore the area

View in a map
Rua da Misericordia, 76, Lisbon, 1200-273
  • Place, Rossio Square
    ‪3 min walk‬
  • Place, Santa Justa Elevator
    ‪5 min walk‬
  • Place, Avenida da Liberdade
    ‪5 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪14 min drive‬

Room options

View all photos for Classic Double Room

A modern hotel room with a large bed, a TV, and a desk with a lamp.

Classic Double Room

8.6 out of 10
Excellent
(76 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Superior Double Room

A hotel room with a large bed, two bedside lamps, and a nightstand with a telephone and books.

Superior Double Room

8.6 out of 10
Excellent
(44 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Executive Double Room

A modern hotel room with a large bed, bedside tables, a floor lamp, and a suitcase on the floor.

Executive Double Room

9.4 out of 10
Exceptional
(10 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Club Double Room

A modern hotel room with a large bed, a flat-screen TV, a desk, and a window with sheer curtains.

Club Double Room

8.2 out of 10
Very good
(11 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite (Mercy)

A modern bedroom with a large bed, a bedside table with a lamp, and a view of the outdoors.

Suite (Mercy)

9.0 out of 10
Wonderful
(8 reviews)
  • City view
  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Classic room

Premium bedding, minibar, in-room safe, soundproofing

Classic room

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed
  • Free WiFi

DOUBLE CLASSIC

  • Sleeps 4
  • Free WiFi

DOUBLE CLASSIC QUEEN BED

  • Sleeps 4
  • Free WiFi

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About the area

Lisbon

Heart of Lisbon.Within a 10-minute walk of this Lisbon City Center hotel, you'll find Rossio Square and Avenida da Liberdade. Fado in Chiado and Camões Square are also within half a mile (1 km).

What's nearby

  • Rossio Square - 3 min walk - 0.3 km
  • Santa Justa Elevator - 5 min walk - 0.5 km
  • Avenida da Liberdade - 5 min walk - 0.5 km
  • Restauradores Square - 7 min walk - 0.6 km
  • Commerce Square - 8 min walk - 0.7 km

Getting around

  • Largo Trindade Coelho Stop - 1 min walk
  • Rossio Station - 7 min walk
  • Humberto Delgado Airport (LIS) - 32 min drive

Restaurants

  • ‪Bairro do Avillez - ‬1 min walk
  • ‪Cervejaria Trindade - ‬2 min walk
  • ‪Taberna Do Avillez - ‬1 min walk
  • ‪A Gruta de Camões - ‬1 min walk
  • ‪Tapas da Trindade - ‬2 min walk

About this property

9Hotel Mercy

4-star boutique hotel near Rossio Square
Public spaces have free WiFi. A business center and meeting rooms are available. An airport shuttle (available 24 hours) is available for a fee. A library, multilingual staff, and tour/ticket assistance are also featured at the boutique 9Hotel Mercy.

Smoking is allowed in designated areas at this 4-star Lisbon hotel.

  • 1 building
  • 47 guestrooms or units
  • 7 levels
  • Meeting rooms
  • Built in 2012
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
9Hotel Mercy offers 47 air-conditioned accommodations with minibars and espresso makers. Beds feature premium bedding. 32-inch flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers, safes, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Similar properties

Front of property
Hotel Borges Chiado
Lisbon City Center
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
4.3 out of 5, Excellent, 1,497 reviews
The price is CA $149
CA $171 total
includes taxes & fees
Aug 31 - Sep 1
Hotel Borges Chiado

Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 30 per day); reservations required
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 7.50 for children
  • Coffee and tea in common areas

Things to do

  • Library

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch flat-screen TV with digital channels
  • iPod dock

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 44 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 200 per accommodation, per stay
  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 7.5 for children
  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: EUR 40 (one-way), (up to 17 years old)
  • Nearby parking fee: EUR 30 per day (164 ft away)
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Mercy
Mercy Hotel
Mercy Hotel Lisbon
Mercy Lisbon
9HOTEL MERCY Hotel Lisbon
9HOTEL MERCY Hotel
9HOTEL MERCY Lisbon
9HOTEL MERCY
9HOTEL MERCY Hotel
9HOTEL MERCY Lisbon
9HOTEL MERCY Hotel Lisbon

Frequently asked questions

How close is 9Hotel Mercy to the airport?

9Hotel Mercy is 7.4 mi (32-min drive) away from the Humberto Delgado Airport (LIS) airport, the closest popular airport to the property.

How much does it cost to stay at 9Hotel Mercy?

As of Aug 17, 2026, prices found for a 1-night stay for 2 adults at 9Hotel Mercy on Aug 23, 2026 start from CA $218, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does 9Hotel Mercy have an airport shuttle?

9Hotel Mercy offers an airport shuttle 24 hours a day, on request, for a charge of EUR 40 per vehicle, one-way.

How close is 9Hotel Mercy to the beach?

This hotel is 10.7 mi (28-min drive) from Costa da Caparica Beach and 14.6 mi (38-min drive) from Carcavelos Beach. Don't forget your sunscreen!

Does 9Hotel Mercy offer free breakfast?

Free breakfast isn’t provided at 9Hotel Mercy, but buffet breakfast is offered for a fee of EUR 15 for adults and EUR 7.5 for children. It's available every day from 7:30 AM to 10:30 AM.

Is there a casino at 9Hotel Mercy?

No, there is no casino at this hotel, but Lisbon Casino (10-min drive) is nearby.

What time is check-in at 9Hotel Mercy?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at 9Hotel Mercy?

Free parking is not available at this hotel.

Does 9Hotel Mercy have a pool?

9Hotel Mercy does not have a pool.

Does 9Hotel Mercy have a spa?

There are no spa services available at this hotel.

How close is 9Hotel Mercy to downtown Lisbon?

9Hotel Mercy is 0.3 mi away from Misericórdia.

9Hotel Mercy Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 592 out of 1003 reviews
Rating 8 - Good. 280 out of 1003 reviews
Rating 6 - Okay. 86 out of 1003 reviews
Rating 4 - Poor. 25 out of 1003 reviews
Rating 2 - Terrible. 20 out of 1003 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Francesco

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

eugenio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location with plenty of shops, bars and restaurants nearby.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Ramana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great as it was near Blue and Pink Streets. Staff was great and the rooms served their purpose.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Tobias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, nice location and friendly staff
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff , great location
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Ramana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice staff with easy check-in. Room was everything I needed. Location is superb. The bar is temporarily closed, and will be open again soon.
Stayed 1 night in May 2026
Verified review

8/10 Good

Laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern hotel in a lovely location. Near restaurants, bars, and sight seeing locations. Highly recommend if you’re walking around Lisbon. I’d stay here again.
Near hotel, less than a block away
Across the street.
7 min walk from hotel next to a view point
Street with a tram
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, comfy rooms
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Zelia

Liked: Cleanliness, amenities, property conditions & facilities
Modern, easily accessible, walking distance to many interesting places to explore and visit, clean and friendly staff.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel. Close enough to walk to everything in 5 to 15 minutes. The room was clean, and had a fun style. Staff were super helpful. We had minor issue which Paulo the manager fixed immediately. And Rita worked hard to help us organize our stay.
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

Anna

Disliked: Amenities, property conditions & facilities
Old dark hotel and rooms with strange bathroom set up
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thought it had a rooftop bar but does not.
Stayed 6 nights in Apr 2026
Verified review

6/10 Okay

Natalie Sabrina

Liked: Property conditions & facilities
Disliked: Amenities
Breakfast was overpriced especially as only cold food available
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

Adam

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Our room for an apparent superior was disappointing. The
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Suneet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in a nice spot with access to transportation, restaurants and bars. Really friendly staff, they generously allowed me to store my bags a night before check-in and were amazing throughout the stay. I forget names, but I think it was Suzanne who assisted me initially. Everuone was lovely. Ah - the breakfast buffet is REAL - has great options and is not a sham as many places offer.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
This property is well located and walkable to a lot of Lisbon’s attractions. The rooms were clean and quiet, but a little dark. We did purchase breakfast but the service was reduced due to a kitchen fire that happened before our arrival. Not their fault but that did change some of our plans. Overall our stay was great and we would stay there again!
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Dennis

Liked: Cleanliness, staff & service, amenities
Nice place and good location
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Caecilia

Liked: Cleanliness, property conditions & facilities
Location is great
Stayed 7 nights in Oct 2025
Verified review

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities
Very clean hotel, helpful and courteous staff, walking distance to shops and eateries would definitely stay again.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Idris Dunbar

Liked: Cleanliness, property conditions & facilities
Staff helpful clean room
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Mobeen

Liked: Cleanliness, amenities, property conditions & facilities
Loved the place and the staff Juan and all!!!
Stayed 4 nights in Nov 2025
Verified review

6/10 Okay

Julia

Liked: Cleanliness
We paid extra for a city view room and they put us on the first floor, so we couldn’t see much out of our window. Breakfast was not impressive, they didn’t have eggs at all or fresh pastries. Also we had to use time slots to go to breakfast which was inconvenient. Only thing good was the location and they had an espresso machine in the lobby available at all times.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

OSAMA

Liked: Cleanliness, staff & service, room comfort
Good location
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Brianna

Liked: Cleanliness, property conditions & facilities
Clean room, staff
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Simon

Liked: Cleanliness, staff & service
Nice bed!! A bit moist room due to the rain
Stayed 4 nights in Feb 2026