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Aloft London Excel

4.0 star property
4-star hotel near O2 Arena, connected to the convention center

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Photo gallery for Aloft London Excel

Exterior
Creator video - submitted by Katespans
Breakfast, lunch, dinner served; international cuisine
Breakfast, lunch, dinner served; international cuisine
Fitness facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1 Eastern Gateway, Royal Victoria Dock, London, England, E16 1FR
  • Place, ExCeL Exhibition Centre
    ‪2 min walk‬
  • Place, Royal Victoria Bridge
    ‪12 min walk‬
  • Place, IFS Cloud Royal Docks Station
    ‪19 min walk‬
  • Airport, London (LCY-London City)
    ‪14 min walk‬

Room options

View all photos for aloft, Room, 1 King Bed

In-room safe, individually furnished, desk, laptop workspace

aloft, Room, 1 King Bed

9.0 out of 10
Wonderful
(88 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Twin Beds

In-room safe, individually furnished, desk, laptop workspace

aloft, Room, 2 Twin Beds

9.0 out of 10
Wonderful
(17 reviews)
  • 31 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Urban, Room, 1 King Bed

In-room safe, individually furnished, desk, laptop workspace

Urban, Room, 1 King Bed

8.8 out of 10
Excellent
(6 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Living room

Executive Suite, 1 Bedroom

9.0 out of 10
Wonderful
(6 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room, 2 Double Beds

Family Room, 2 Double Beds

Family Room, 2 Double Beds

9.2 out of 10
Wonderful
(16 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

London

Docklands stay.A stay at this Docklands hotel places you within 3 miles (5 km) of O2 Arena and 6 miles (10 km) of London Stadium. Tower Bridge is within 6 miles (10 km) and The Shard is within 9 miles (15 km).

What's nearby

  • ExCeL Exhibition Centre - 2 min walk - 0.2 km
  • Thames Barrier Park - 10 min walk - 0.9 km
  • Royal Victoria Bridge - 12 min walk - 1.0 km
  • IFS Cloud Royal Docks Station - 19 min walk - 1.6 km
  • Thames River - 5 min drive - 2.6 km

Getting around

  • Prince Regent Station - 3 min walk
  • West Ham Station - 6 min drive
  • London City Airport (LCY) - 9 min drive

Restaurants

  • ‪Subway - ‬6 min walk
  • ‪Costa Coffee - ‬9 min walk
  • ‪Sandwich & Co. - ‬9 min walk
  • ‪Chicken Hut - ‬18 min walk
  • ‪Starbucks - ‬12 min walk

About this property

Aloft London Excel

4-star hotel near O2 Arena, connected to the convention center
Aloft London Excel offers its guests an indoor pool, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

You'll find a business center on site. A terrace, multilingual staff, and a garden are also featured at the business-friendly Aloft London Excel. Parking is available for a fee.

This 4-star London hotel is smoke free.

  • 252 guestrooms or units
  • 8 levels
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Aloft London Excel offers 252 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished. Flat-screen televisions are featured in guestrooms. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

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  • Free WiFi
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CA $192 total
includes taxes & fees
Jan 15 - Jan 16
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Property amenities

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (GBP 20 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 17.50 for adults and GBP 8.75 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator (43 inch wide door)
  • Grab bar near toilet (26 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch flat-screen TV

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Camp Aloft mattresses can be provided for children 12 years and under. Extra beds are not available in the hotel.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Maximum 1 (weight limit: 40 lbs per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 35.00 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 17.50 for adults and GBP 8.75 for children
  • Self parking fee: GBP 20 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 35.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, cash, and mobile payments. This property uses eco-friendly cleaning products.
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This hotel will place an authorization for the full amount of the stay and deposit for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Aloft ExCeL
Aloft ExCeL Hotel
Aloft ExCeL Hotel London
Aloft ExCeL London
Aloft London
Aloft London ExCeL
ExCeL Aloft London
ExCeL London Aloft
London Aloft
London ExCeL Aloft
Aloft London Excel England
Aloft London Excel Hotel London
Aloft London Excel Hotel
Aloft London Excel England

Aloft London Excel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 614 out of 1016 reviews
Rating 8 - Good. 252 out of 1016 reviews
Rating 6 - Okay. 78 out of 1016 reviews
Rating 4 - Poor. 29 out of 1016 reviews
Rating 2 - Terrible. 43 out of 1016 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Darran

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Felt like it was a bad day on the day we chose to go, we were told on arrival they had no double rooms left as they were at capacity even though a double was booked for my fiancée and I and were given a family room instead and offered free parking (a mere £20) we were informed the room was bigger which was the only difference only to accept and see that they had given us 2 very small double beds which were set on opposite sides of the room. Upon checkout there was literally a queue of complaints waiting to speak to the duty manager. Very unorganised and unprofessional for the standards of “The Marriott”
Stayed 1 night in Oct 2025

8/10 Good

Max

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, but the room had literally no phone signal whatsoever.
Stayed 2 nights in Sep 2025

10/10 Excellent

Sonia

Stayed 2 nights in Oct 2025

8/10 Good

diane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay at Alof beside Excel. Staff super professional but friendly, both at breakfast, dinner & on reception. Bed very comfortable & room spacious enough for one person. WiFi was annoying, logging in & reconnecting but otherwise all good!
Stayed 3 nights in Oct 2025

10/10 Excellent

Adebambo

Stayed 2 nights in Sep 2025

8/10 Good

Nick, Auckland

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet rooms and very close to the Excel Conference
Stayed 1 night in Oct 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Nic

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, all amenities, business friendly, bar was good Guinness available would be great, staff amazing!
Stayed 1 night in Sep 2025

10/10 Excellent

Eric

Stayed 1 night in Sep 2025

10/10 Excellent

Francesco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern hotel with an amazing pool and sauna. Close to Dlr station
Stayed 4 nights in Sep 2025

8/10 Good

corvette, philadelphia

Stayed 2 nights in Jun 2025

10/10 Excellent

James

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good hotel
Stayed 1 night in Sep 2025

10/10 Excellent

wayne

Stayed 1 night in Sep 2025

8/10 Good

Iziegbe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Uche, Sutton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Stayed 3 nights in Sep 2025

10/10 Excellent

Bernard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great for attending events at the Excel Centre, or nearby areas such as Canary Wharf, Greenwich, etc. It is also convenient because it is right off the Prince Regent DLR station. Just be aware that if you need to get to tourist attractions, many of them are at least 40 minutes away via transit.
Stayed 1 night in Sep 2025

10/10 Excellent

David

Stayed 7 nights in Sep 2025

10/10 Excellent

Philip

Stayed 2 nights in Sep 2025

10/10 Excellent

Fay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service overall, the only downside is the current works going on in the area.
Stayed 1 night in Sep 2025

10/10 Excellent

Trevor, Cheltenham

Stayed 1 night in Sep 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

We chose this hotel for its proximity to the Excel Centre. Very stylish hotel, looks very new, and spotlessly clean, everything functioning well, Big comfortable bed. Fridge in room is nice touch. Staff very friendly and helpful and responsive. Hot buffet Breakfast was good, but limited fruit selection and breads on offer. I didn’t like having to pay a £25 deposit at check in, even though our room was paid in full in advance, refund taking up to 4 days.
Stayed 1 night in Sep 2025

10/10 Excellent

Josh

Stayed 1 night in Sep 2025

10/10 Excellent

Judy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful place close to seeing the planes take off at the airport, enjoyed exploring the area
Stayed 2 nights in Aug 2025

10/10 Excellent

Jack

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

We thoroughly enjoyed our stay at Aloft. Will stay again.
Stayed 1 night in Sep 2025