Ratings based on 669 Guest Reviews
Hear it directly from our travellers
3.4 Room cleanliness
3.5 Service & staff
2.9 Room comfort
2.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Loud customers
Posted Mar. 8, 2024 on HotelsHotel clean, tidy, reception staff excellent. Parking tight but we got the last space.
Maybe need to stop the guys smoking at the front door, this was my complaint the last time we stayed here.
However, the room next to us had the window wide open and loud chat continued late into the night. In addition, once the chatting stopped the music started. At 03.00 it all finally stopped.
Not a great nights sleep after travelling all day followed by another full day of driving ahead.
Comment from Hotel Management
Mar. 9, 2024 by Peggy, Hotel Management
Dear Guest, Thank you for taking the time to share your experience with us. Being in a process of constant improvement, the opinions of our customers are welcome. Thank you for the compliments, I will share them with my entire team. We are sorry for the discomfort caused by this defect. We understand that this situation has affected your stay. Please be aware that customer satisfaction remains our top priority. I hope that my answer is up to your expectations. Hoping to see you again soon. Cordialement
by A traveller
Bad
Posted Feb. 27, 2024 on HotelsI never complain but to be honest with you they the location with really good but the hotel smelly of smoke and weed the the reception guy I asked him for a salt he told me I don’t have any salt then how come he not have and he have the The restaurant to be honest I find that very rude from him
Also no coffee or tea or even cartel in the room no shower gill . Is not worth the price I would never come back to that hotel any more.
Comment from Hotel Management
Mar. 4, 2024 by Peggy, Hotel Management
Dear Guest, Thank you for taking the time to write a review of our hotel. This allows us to identify where we need to make progress and thus improve our quality of service. We are sorry that your experience in our establishment did not live up to your expectations. However, we do not have a restaurant. we only do room and breakfast. Know that the satisfaction of our customers remains our top priority. Feedback from our guests is always a source of improvement. We look forward to seeing you again in our hotel. Best regards
by A traveller
Cheap hotel
Posted Jan. 5, 2024 on HotelsIf you want a cheap room, close to the port, this is the best option. But this is the only Pro.
Room is very small, bathroom the same. All walls were cold, and i think the black spots on the wall near bathroom was mould.
Comment from Hotel Management
Jan. 9, 2024 by Peggy, Hotel Management
Dear Guest, Thank you for taking the time to share your experience with us. Being in a process of constant improvement, the opinions of our customers are welcome. Thank you for the compliments, I will share them with my entire team. We are sorry for the discomfort caused by this defect. We understand that this situation has affected your stay. Please be aware that customer satisfaction remains our top priority. I hope that my answer is up to your expectations. Hoping to see you again soon. Cordialement
by A traveller
Posted Nov. 17, 2023 on Hotels
Comment from Hotel Management
Nov. 20, 2023 by Peggy, Hotel Management
Cher client, nous vous remercions de nous faire partager votre vision de notre hôtel. Etant dans une démarche d'amélioration constante, les avis de nos clients sont les bienvenus. Je vous remercie pour les compliments, je vais les partager avec l'ensemble de mon équipe. Nous sommes désolés pour l'inconfort causé par ce défaut. Nous comprenons que cette situation ait nuit à votre séjour. Sachez que la satisfaction de nos clients reste notre priorité absolue. J’espère que ma réponse est à la hauteur de vos attentes. En espérant vous revoir prochainement. Cordialement
by A traveller
Posted Oct. 19, 2023 on Expedia
Comment from Hotel Management
Oct. 20, 2023 by Peggy, Hotel Management
Cher client, nous vous remercions de nous faire partager votre vision de notre hôtel. Etant dans une démarche d'amélioration constante, les avis de nos clients sont les bienvenus. Je vous remercie pour les compliments, je vais les partager avec l'ensemble de mon équipe. Sachez que la satisfaction de nos clients reste notre priorité absolue. J’espère que ma réponse est à la hauteur de vos attentes. En espérant vous revoir prochainement. Cordialement
by A traveller
Posted Oct. 1, 2023 on Hotels
Comment from Hotel Management
Oct. 2, 2023 by Peggy, Hotel Management
Cher client, nous vous remercions de nous faire partager votre vision de notre hôtel. Etant dans une démarche d'amélioration constante, les avis de nos clients sont les bienvenus. Je vous remercie pour les compliments, je vais les partager avec l'ensemble de mon équipe. Sachez que la satisfaction de nos clients reste notre priorité absolue. J’espère que ma réponse est à la hauteur de vos attentes. En espérant vous revoir prochainement. Cordialement
by A traveller
Great budget overnight stay
Posted Sep. 19, 2023 on HotelsGreat budget hotel. Ideal for late/early ferry crossing. Check in was fast, efficient and friendly. Bed was comfortable. Wi-Fi was good. Bathroom although tiny was functional and water was hot
Comment from Hotel Management
Sep. 20, 2023 by Peggy, Hotel Management
Dear customer, we thank you for sharing your vision of our hotel with us. Being in a process of constant improvement, the opinions of our customers are welcome. Thank you for the compliments, I will share them with my entire team. Please know that the satisfaction of our customers remains our top priority. I hope my answer meets your expectations. Hoping to see you again soon. Sincerely
by A traveller
Posted Sep. 15, 2023 on Hotels
Comment from Hotel Management
Sep. 18, 2023 by Peggy, Hotel Management
Cher client, nous vous remercions de nous faire partager votre vision de notre hôtel. Etant dans une démarche d'amélioration constante, les avis de nos clients sont les bienvenus. Je vous remercie pour les compliments, je vais les partager avec l'ensemble de mon équipe. Sachez que la satisfaction de nos clients reste notre priorité absolue. J’espère que ma réponse est à la hauteur de vos attentes. En espérant vous revoir prochainement. Cordialement
by A traveller
Posted Aug. 13, 2023 on Expedia
You get what you pay for, so really no complaints other than no access for little dog except to bedroom. That really hurts.This comment also applies to the Camponile next door.
Comment from Hotel Management
Aug. 15, 2023 by peggy, Hotel Management
Dear Guest, Thank you for sharing your experience with us. Being in a process of constant improvement, the opinions of our customers are welcome. Thank you for the compliments, I will share them with my entire team. We are sorry for the discomfort caused by this defect. We understand that this situation has affected your stay. Please know that the satisfaction of our guests remains our top priority. I hope my answer is up to your expectations. Hoping to see you again soon. Cordially
by A traveller
Posted Aug. 9, 2023 on Expedia
Unfortunately the coffee machine was out of service, their was no milk and we were not allowed to take our little dog in a cept to the room. Apart from that everything was fine
Comment from Hotel Management
Aug. 9, 2023 by peggy, Hotel Management
Dear customer, thank you for taking the time to write a review about our establishment. This allows us to identify the areas on which we need to progress and thus improve our quality of service. We are sorry that your experience in our facility did not live up to your expectations. Please note that customer satisfaction remains our top priority. The feedback from our customers is always a source of improvement. Hope to see you again in our establishment. Sincerely
