Ratings based on 919 Guest Reviews
Hear it directly from our travellers
3.6 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jan. 21, 2024 on Expedia
by A traveller
Posted Jan. 1, 2024 on Expedia
by A traveller
Posted Dec. 31, 2023 on Expedia
Good to stay couple nights. No to stay longer there
by A traveller from Spring Valley
Posted Dec. 28, 2023 on Expedia
Convenient location and very professional staff.
by A traveller
Posted Dec. 21, 2023 on Hotels
Keys don’t work, shower barely works, staff is utterly unhelpful. Waste of my onecash.
Comment from Hotel Management
Dec. 27, 2023 by Guest Relations, Hotel Management
We are so sorry that our accommodations and service failed to meet your expectations. What you have shared does not meet the high-quality standards we adhere to, and we will share your concerns with the respective teams, so immediate improvements can be made. Thank you for reaching out, and we hope you consider staying with us again in the future for a better visit.
by A traveller
Posted Dec. 20, 2023 on Expedia
Did not check inn at all
Comment from Hotel Management
Dec. 24, 2023 by Guest Relations, Hotel Management
Dear Kenneth,We regret that you didn't check in and get to stay with us. Please don't hesitate to share your concerns, as we work hard to ensure our guests have a comfortable, welcoming experience. Thank you, and we hope you consider returning down the line.
by A traveller
Posted Dec. 11, 2023 on Expedia
Fridge wasn’t working my food went bad overnight and area is very bad there were many homeless right outside.
Comment from Hotel Management
Dec. 16, 2023 by Guest Relations, Hotel Management
Dear Patricia,While an apology won't change things, we still offer one sincerely for your experience. Our maintenance team will take a look at your fridge and make the necessary fixes. Unfortunately, we are unable to control our location, but we do have the power to offer accommodations and services that will make up for it. Allow us to welcome you back in the future for a much better experience.
by A traveller
Posted Dec. 5, 2023 on Hotels
Location is not the greatest - we started to walk in the evening and their were tents for homeless nearby.
The room was pretty clean, the bed comfortable but not the pillows. Okay for an overnight stay. (Close to Kaiser which was a benefit for us.)
The manager was friendly.
by A traveller
Posted Nov. 27, 2023 on Expedia
Terrible and dirty
Comment from Hotel Management
Dec. 8, 2023 by Guest Relations, Hotel Management
Dear Marcos,Thank you for leaving us a review. We are disheartened that we could not meet your expectations. Please know that our team strives to maintain the highest standards of cleanliness. Your feedback will be shared with our team to see where we have fallen short. Please give us another opportunity to show you a much better experience.
by A traveller
Posted Nov. 16, 2023 on Expedia
