Ratings based on 326 Guest Reviews

Hear it directly from our travellers
4.5 out of 5
100% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Mar. 3, 2024 on Expedia
Comment from Hotel Management
Mar. 23, 2024 by Abigail Smith, Hotel Management
Good morning, Thank your for providing feedback from your most recent stay.
5 out of 5
by A traveller

Comfy and convenient

Posted Feb. 29, 2024 on Hotels
Location can't be beat. Rooms were updated and very comfortable beds!
Comment from Hotel Management
Feb. 29, 2024 by Abigail Smith, Hotel Management
Steve, Thank you for taking the time to provide your valuable feedback. We look forward to welcoming you back to the Sea Sprite in the future.
5 out of 5
by A traveller

Posted Feb. 24, 2024 on Hotels
Comment from Hotel Management
Feb. 26, 2024 by Abigail Smith, Hotel Management
Lupita, Thank you for your kind feedback regarding your most recent stay. We look forward to welcoming you back in the future.
5 out of 5
by A traveller

A night on the beach!

Posted Feb. 24, 2024 on Hotels
This was a great hotel in an awesome location. We will be back! Huge room, perfect weather and perfect view!
Comment from Hotel Management
Feb. 25, 2024 by Abigail Smith, Hotel Management
Thank you for providing valuable feedback.
2 out of 5
by A traveller

Use your resources for a nicer place

Posted Feb. 10, 2024 on Hotels
Aside from being so close to the beach, everything else is subpar. The sheets to use for the pull out bed were stained. There are no clear directions on how to use temperature control. The keys stop working before checkout time.
Comment from Hotel Management
Feb. 11, 2024 by Abigail Smith, Hotel Management
Good afternoon, Thank you for providing valuable feedback from your most recent stay.
5 out of 5
by A traveller

Posted Feb. 10, 2024 on Hotels
Comment from Hotel Management
Feb. 11, 2024 by Abigail Smith, Hotel Management
Good afternoon, Thank you for providing valuable feedback from your most recent stay.
5 out of 5
by A traveller

Posted Feb. 6, 2024 on Hotels
It was a friends birthday in the rain and great room size
Comment from Hotel Management
Feb. 8, 2024 by Marina Boulanger, Hotel Management
Thank you for taking the time to leave us a review! We're thrilled to hear that you enjoyed your stay with us, even on a rainy day, and that the room size met your needs. We hope your friend had a fantastic birthday celebration! If there's anything else we can do to make your next stay even better, please let us know. We look forward to welcoming you back soon!
3 out of 5
by A traveller

Posted Feb. 6, 2024 on Expedia
Room was nice. But got charged $200 for accidentally walking into the wrong room.
Comment from Hotel Management
Feb. 8, 2024 by Abigail Smith, Hotel Management
Hello Aubrey, Thank you for taking the time to provide valuable feedback. The feedback we receive from our guests is crucial to our success, and sincerely appreciative. The safety of our guests is a top priority for this hotel. Based on an internal investigation, the actions of members in your party were highly alarming and warranted the additional fee. Thank you again for providing us with details from your most recent stay.
5 out of 5
by A traveller

Amazing view, just a few improvements

Posted Feb. 5, 2024 on Hotels
Loved the area, the staff was super. Just a few things like the room smelled very badly like bleach, the sink faucet breaks off, and the shower handles are hard to figure out, the pillowcases were a little dirty. But the view, the location is amazing, and the staff is very friendly.
Comment from Hotel Management
Feb. 8, 2024 by Marina Boulanger, Hotel Management
Thank you for sharing your feedback with us. We're delighted that you enjoyed the area and found our staff to be super friendly. We apologize for the issues you experienced with the room, including the smell of bleach, broken sink faucet, difficult shower handles, and dirty pillowcases. Our staff is trained to clean all the rooms to the highest of standards, and we take great pride in our recently renovated rooms. We're truly sorry if we fell short of that during your stay. Rest assured, we will address these issues promptly to ensure a more comfortable experience for our guests in the future. We appreciate your patronage and hope to have the opportunity to welcome you back for an even better stay. If there's anything else we can do to improve, please don't hesitate to let us know.
5 out of 5
by A traveller

Great Location

Posted Feb. 2, 2024 on Hotels
Great location, great service, great view! We truly enjoyed our stay here and look forward to coming back in the near future.
Comment from Hotel Management
Feb. 8, 2024 by Marina Boulanger, Hotel Management
Thank you for your glowing review! We're thrilled to hear that you enjoyed your stay with us and that our location, service, and view met your expectations. We can't wait to welcome you back for another fantastic experience soon!