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Viceroy Los Cabos

5.0 star property
5-star beachfront resort near Costa Azul Beach

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4 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Lobby
On the beach, white sand, beach cabanas, sun loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
Paseo Malecon San Jose Lote 8, Zona Hotelera, San José del Cabo, BCS, 23405
  • Place, San Jose's Estuary and Bird Sanctuary
    ‪1 min walk‬
  • Place, Playa Hotelera
    ‪7 min walk‬
  • Place, Plaza Mega Comercial Mexicana
    ‪10 min walk‬
  • Airport, San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, 2 Double Beds, Ocean View

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Room, 2 Double Beds, Ocean View

  • Ocean view
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Partial Ocean View

Room, 2 Double Beds, Partial Ocean View | View from room

Room, 2 Double Beds, Partial Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • Partial ocean view
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, Ocean View (1 King and 2 Double, Butler Service)

Suite, 2 Bedrooms, Ocean View (1 King and 2 Double, Butler Service)

Suite, 2 Bedrooms, Ocean View (1 King and 2 Double, Butler Service)

  • Ocean view
  • 149 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, Resort View

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Junior Suite, Resort View

10.0 out of 10
Exceptional
(1 review)
  • 93 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View

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Junior Suite, Ocean View

10.0 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 93 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Partial Ocean View

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Junior Suite, Partial Ocean View

  • Partial ocean view
  • 93 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Resort View

Room, 1 King Bed, Resort View

Room, 1 King Bed, Resort View

10.0 out of 10
Exceptional
(1 review)
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View

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Room, 1 King Bed, Ocean View

9.6 out of 10
Exceptional
(17 reviews)
  • Ocean view
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Partial Ocean View

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Room, 1 King Bed, Partial Ocean View

8.6 out of 10
Excellent
(10 reviews)
  • Partial ocean view
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Ocean View (with Butler Service)

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Suite, 1 King Bed, Ocean View (with Butler Service)

8.0 out of 10
Very good
(3 reviews)
  • Ocean view
  • 121 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Partial Ocean View (with Butler Service)

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Suite, 1 Bedroom, Partial Ocean View (with Butler Service)

  • Partial ocean view
  • 121 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Ocean View (2 King Beds, Butler Service)

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Suite, 2 Bedrooms, Ocean View (2 King Beds, Butler Service)

  • Ocean view
  • 149 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Villa, 4 Bedrooms (Waterside with Nanny Bedroom)

Villa, 4 Bedrooms (Waterside with Nanny Bedroom)

Villa, 4 Bedrooms (Waterside with Nanny Bedroom)

  • Ocean view
  • 616 sq m
  • 4 bedrooms
  • Sleeps 10
  • 3 Double Beds and 3 King Beds

View all photos for Penthouse, 5 Bedrooms, Ocean View (Villa Host Service, Airport Transfer)

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Penthouse, 5 Bedrooms, Ocean View (Villa Host Service, Airport Transfer)

  • Ocean view
  • 697 sq m
  • 5 bedrooms
  • Sleeps 10
  • 4 Queen Beds and 3 King Beds

View all photos for Room, 3 Bedrooms (Waterside Casita with Villa Host)

View from room

Room, 3 Bedrooms (Waterside Casita with Villa Host)

  • Ocean view
  • 332 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds

View all photos for Junior Suite, Ocean View (Plunge Pool and Butler Service)

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Junior Suite, Ocean View (Plunge Pool and Butler Service)

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 93 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Resort View (Plunge Pool and Butler Service)

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Junior Suite, Resort View (Plunge Pool and Butler Service)

8.0 out of 10
Very good
(1 review)
  • 93 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Partial Ocean View (Plunge Pool and Butler Service)

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Junior Suite, Partial Ocean View (Plunge Pool and Butler Service)

9.0 out of 10
Wonderful
(2 reviews)
  • Partial ocean view
  • 93 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Ocean View

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Room, 2 Queen Beds, Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Villa, 5 Bedrooms, Oceanfront (Villa Host Service, Airport Transfer)

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Villa, 5 Bedrooms, Oceanfront (Villa Host Service, Airport Transfer)

  • Beach view
  • 672 sq m
  • 5 bedrooms
  • Sleeps 10
  • 4 Double Beds and 3 King Beds

View all photos for Suite, 2 Bedrooms, Ground Floor (Villa Host Service, Airport Transfer)

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Suite, 2 Bedrooms, Ground Floor (Villa Host Service, Airport Transfer)

  • Beach view
  • 233 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 3 Bedrooms, Oceanfront (Villa Host Service, Airport Transfer)

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Suite, 3 Bedrooms, Oceanfront (Villa Host Service, Airport Transfer)

  • Beach view
  • 439 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Double Beds

View all photos for Penthouse, 1 Bedroom, Ocean View (Villa Host Service, Airport Transfer)

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Penthouse, 1 Bedroom, Ocean View (Villa Host Service, Airport Transfer)

  • Ocean view
  • 385 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 4 Bedrooms, Ocean View (Villa Host Service, Airport Transfer)

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Suite, 4 Bedrooms, Ocean View (Villa Host Service, Airport Transfer)

  • Ocean view
  • 417 sq m
  • 4 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Double Beds

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About the area

San José del Cabo

Beachfront retreat .Within a 15-minute walk of this Zona Hotelera resort, you'll find Playa Hotelera and Plaza Mega Comercial Mexicana. Punta Sur Golf Course and San Jose Estuary are also within 2 miles (3 km).
View more Resorts in San José del CaboOpens in a new window

What's nearby

  • San Jose's Estuary and Bird Sanctuary - 1 min walk - 0.0 km
  • Playa Hotelera - 7 min walk - 0.6 km
  • Plaza Mega Comercial Mexicana - 10 min walk - 0.9 km
  • Punta Sur Golf Course - 17 min walk - 1.5 km
  • Costa Azul Beach - 5 min drive - 3.1 km

Getting around

  • Los Cabos Intl. Airport (SJD) - 17 min drive

Restaurants

  • ‪Panchos - ‬6 min walk
  • ‪Javier's - ‬6 min walk
  • ‪Zafiro - ‬6 min walk
  • ‪Casero - ‬1 min walk
  • ‪Zài - ‬6 min walk

About this property

Viceroy Los Cabos

5-star beachfront resort near Costa Azul Beach
Some rates at Viceroy Los Cabos are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sun loungers. At Viceroy Los Cabos you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar, and a poolside bar. Public spaces have free WiFi. This Beaux Arts resort also offers a children's pool, a hot tub, and a steam room.

This 5-star San José del Cabo resort is smoke free.

  • 189 guestrooms or units
  • 6 levels
  • 8 buildings
  • 4 dining venues
  • 3 bars or lounges
  • Meeting rooms
  • 64000 sq ft of conference space
  • 5946 sq m of conference space
  • Built in 2015
  • Deli
  • Kid's club (surcharge)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Beauty salon
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar on the beach
  • Bar by the pool
Viceroy Los Cabos offers 189 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to furnished balconies. Tempur-Pedic beds feature down comforters and premium bedding. 65-inch LED televisions come with premium satellite channels and Netflix. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

This San José del Cabo resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided.

The onsite spa has 11 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Free extended parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 25 to 50 for adults and USD 20 to 50 for children
  • 3 bars/lounges
  • 4 restaurants
  • A beach bar
  • A poolside bar
  • Coffee and tea in common areas
  • Private picnics
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 5 outdoor pools
  • Beach yoga
  • Children's club
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Pilates classes
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (40 inch wide door)
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 65-inch LED TV with premium satellite channels
  • Netflix

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Meal delivery service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 200
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 200

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
  • Maximum 1 (weight limit: 30 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: 13 percent of room rate

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 25 to 50 for adults, and USD 20 to 50 for children
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 200 (subject to availability)
  • Late check-out fee: USD 200 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

This property charges a USD 15 service fee per room service order.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.

Property is also known as

Mar Adentro Cabos Hotel San Jose del Cabo
Mar Adentro Cabos Hotel
Mar Adentro Cabos San Jose del Cabo
Mar Adentro Cabos
Mar Adentro Cabos Los Cabos/San Jose Del Cabo
Viceroy Los Cabos Hotel San Jose del Cabo
Viceroy Los Cabos Hotel
Viceroy Los Cabos San Jose del Cabo

Frequently asked questions

How close is Viceroy Los Cabos to the airport?

Viceroy Los Cabos is 12.8 mi (17-min drive) away from the Los Cabos Intl. Airport (SJD) airport, the closest popular airport to the property.

How much does it cost to stay at Viceroy Los Cabos?

As of May 13, 2026, prices found for a 1-night stay for 2 adults at Viceroy Los Cabos on Jun 3, 2026 start from CA $566, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Viceroy Los Cabos have an airport shuttle?

Airport shuttle services are not available at Viceroy Los Cabos.

How close is Viceroy Los Cabos to the beach?

This resort is on the beach. Don't forget your sunscreen!

Does Viceroy Los Cabos offer free breakfast?

Free breakfast isn’t offered at Viceroy Los Cabos, but cooked-to-order breakfast is offered for a fee of between USD 25 and 50 for adults, USD 20 and 50 for children. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Viceroy Los Cabos?

No, there is no casino at this resort.

What time is check-in at Viceroy Los Cabos?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in costs USD 200 (subject to availability).

Is there free parking at Viceroy Los Cabos?

This resort offers free extended parking.

Does Viceroy Los Cabos have a pool?

Viceroy Los Cabos features 5 outdoor pools and a children's pool.

Does Viceroy Los Cabos have a restaurant?

There are 4 onsite restaurants, offering options like Mexican cuisine, ocean views, and al fresco dining.

Does Viceroy Los Cabos have a spa?

This resort has a spa, which features facials, massages, and body wraps.

How close is Viceroy Los Cabos to downtown San José del Cabo?

Viceroy Los Cabos is 1.3 mi away from San José del Cabo.

Viceroy Los Cabos Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 758 out of 1001 reviews
Rating 8 - Good. 118 out of 1001 reviews
Rating 6 - Okay. 46 out of 1001 reviews
Rating 4 - Poor. 30 out of 1001 reviews
Rating 2 - Terrible. 49 out of 1001 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Charles, Richmond

Liked: Cleanliness, property conditions & facilities
Staff were excellent. Hotel in wonderful condition
Stayed 4 nights in Feb 2026

10/10 Excellent

Madison Lauren

Stayed 7 nights in Feb 2026

10/10 Excellent

Landon

Liked: Cleanliness, staff & service, amenities
The room was spacious and clean. It was well stocked and we didn’t need much. The resort is beautiful. The food is solid, overpriced for what you’re getting, but there are a lot of good restaurants nearby.
Stayed 4 nights in Jan 2026

6/10 Okay

Efrain Alberto Gutierrez

Travelled with family and small children
Liked: Cleanliness, amenities
The staff is very friendly and makes a genuine effort to provide good service. However, for a hotel that markets itself as high-end, there is room for improvement. Certain details made our stay unnecessarily stressful, especially when traveling with a small child. I would not recommend this hotel for families with babies or toddlers. We wanted to visit the Gallery District with our two-year-old daughter, which is only a five-minute drive from the hotel. Since taxis and Ubers usually do not provide car seats, we asked our butler for help with transportation. We were told the only option was to hire the hotel’s service for $300, which felt unreasonable for such a short trip. Given the hotel’s emphasis on comfort and a stress-free experience, we expected more flexibility or a fairer solution. For the price we paid (around $2,000 for three non–all-inclusive nights), attention to detail was lacking. We also experienced repeated internet issues and eventually had to change rooms because the Chromecast was not working. Overall, the hotel is attractive and the staff is well-intentioned, but for the price, it fell short of delivering the stress-free experience we expected.
Stayed 3 nights in Feb 2026

10/10 Excellent

Curtis, Calgary

Stayed 2 nights in Dec 2025

10/10 Excellent

FNU

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great services.
Stayed 4 nights in Jan 2026

8/10 Good

Barbara Julia

Stayed 4 nights in Jan 2026

10/10 Excellent

Robert, Valencia

Stayed 3 nights in Jan 2026

8/10 Good

Divyalakshmi

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean every time we got back. Staff was great.
Stayed 6 nights in Jan 2026

10/10 Excellent

nina

Staff were
Stayed 3 nights in Jan 2026

10/10 Excellent

Agata

We returned to Viceroy after visiting two years ago and was greeted warmly our first morning by Rosa and Miguel who not only remembered us but also our food preferences! All the staff took great care to make sure all our needs and wants were fulfilled. The rooms and resort grounds are magnificent and provide the perfect beach getaway.
Stayed 7 nights in Jan 2026

10/10 Excellent

Hector Gerardo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is spectacular but the staff the best!!!
Stayed 3 nights in Jan 2026

10/10 Excellent

joe

Liked: Cleanliness, staff & service, amenities
Beautiful hotel, great location, staff was great. Will stay again when back in San Jose .
Stayed 4 nights in Jan 2026

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
terrific as usual
Stayed 8 nights in Dec 2025

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities
Views, pools, staff
Stayed 4 nights in Jan 2026

10/10 Excellent

Rachel

Stayed 5 nights in Jan 2026

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Victor/jacob team were wonderful. Kept in touch with us by text, victor came to the room to meet us. Jacob went to our room to check on the tv. They were warm and friendly and easy to talk to!! The room was very nice but needed hooks in the bathroom for towels and robes. Every staff person we interacted with was kind and helpful
Stayed 4 nights in Jan 2026

10/10 Excellent

Kayla

Travelled with family
Liked: Cleanliness, staff & service, amenities
The amenities were outstanding. Cleanliness, views, pools, staff, food, service all 10/10 🌟
Stayed 5 nights in Jan 2026

10/10 Excellent

Gilbert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Food, room, everything
Stayed 4 nights in Jan 2026

10/10 Excellent

Sylvia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
The staff was absolutely wonderful! Esfania and Miguel were fantastic and took care of our entire crew from the moment we arrived.
Stayed 3 nights in Jan 2026

10/10 Excellent

Darryl Sean

Stayed 5 nights in Jan 2026

2/10 Terrible

Alexander

Disliked: Cleanliness, staff & service
Very unaccommodating considering we both got terribly ill with the flu right before arrival, not to mention highly contagious—we opted to leave the resort out of concern for everyone else's safety, and the resort would not lift a finger to help us with the circumstances. They repeatedly denied my request for a voucher (not even a refund!) to stay at the resort in a couple months, which I was willing to book on the spot. I have just booked my next Cabo vacation at the Waldorf, happily spending more money for the peace of mind that they will treat us like humans (not revenue items like Viceroy).
Stayed 3 nights in Dec 2025

10/10 Excellent

Daniel Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property with stunning architecture. Friendly staff, great amenities. Well worth the visit.
Stayed 3 nights in Jan 2026

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay here. Room was spacious and very nice enjoyable with view. Beautiful water features and walkways especially at night. The pool areas didn’t have loud music which we enjoyed. The service was impeccable!
Stayed 7 nights in Jan 2026

10/10 Excellent

Dominique

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 3 nights in Jan 2026