Ratings based on 211 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from Sandy Springs
Posted Jul. 29, 2023 on Expedia
The only reason I did not give it a five star: in the mornings I woke up early and went up to have breakfast. I tried to pick a a cup of tea and some fruits for my wife, who does not like elevators (the restaurante is in the top floor) and I could not. The hotel has a policy in place that prohibits anyone of taking any food or drink away from the restaurant, even if breakfast is already included in the room price! This is the most ridiculous policy I have ever seen in a hotel!
by A traveller
Posted Jul. 29, 2023 on Expedia
SOME of the staff was very friendly and attentive.
Had some internet issues and they moved quickly to resolve.
Major issue with cleanliness, it the first room I was assigned, while unpacking my clothes and putting in closet, i found a plastic bag inside and upon checking there was a CONDOM in the bag.. This obviously left me doubts as the cleaning staff capabilities.
There was also an alarm that tripped at least once a day, very annoying after a 36hr journey, where I wanted to rest for meetings the following day
by A traveller
Posted Jun. 14, 2023 on Expedia
Clean, decent breakfast. Walls are thin though, you can hear neighbors. Staff was good.
by A traveller from Kissimmee
Posted Jun. 11, 2023 on Expedia
Very nice
by A traveller
Posted Dec. 20, 2022 on Expedia
by A traveller
Posted Sep. 3, 2022 on Hotels
by A traveller
Posted Aug. 8, 2022 on Expedia
by A traveller
Tired and dated.
Posted May 26, 2022 on HotelsHotel is very tired and dated now. Lots of things not working or broken. Guess we were a bit unlucky because restaurant was shut for refurb. Breakfast delivered to room was pretty poor.
by A traveller from Vancouver
Posted Apr. 29, 2022 on Expedia
Comfort eta conhecido como um dos melhores hotéis de macae. Deixou muito a desejar. Paredes trincadas e caindo aos pedaços. Teia de aranha nos corredores. Pedaço da parede no chão não foi varrida a semana inteira. A porta do quarto parecia que estava solta. Cama bem dura. Wi-Fi péssimo também. Tentamos trabalhar do hotel (home office), e não conseguimos. Única coisa boa durante a estadia foi serviço - fomos muito bem atendido pelas pessoas da recepção, simpáticos e educados.
by A traveller
Posted Apr. 23, 2022 on Expedia
Nice, beach is there! Good restaurants around
