Note fondée sur 22 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,2 sur 5
90 % des clients le recommandent
4,4 Propreté de la chambre
4,5 Service et personnel
4,2 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 9 déc. 2023 sur Expedia
This is a great, convenient and clean hotel. I would highly recommend it.
5 sur 5
par un voyageur

Publié le 16 juill. 2022 sur Expedia
The staff were extremely helpful, coordinated rides for my arrival from the airport and back to the airport. Everyone was very helpful. The breakfasts were lovely!! The location is very near the harbor as well as near restaurants and shopping, it's also very near the new casino.
4 sur 5
par un voyageur

Publié le 12 avr. 2022 sur Hotels
Staff were very helpful, property was clean. Good location. Would recommend. Only negative was that the beds really squeaked when you lay down on them - and sound insulation wasn’t the best but would def stay again regardless of these minor points.
Commentaires de Gestion de l’hôtel
12 avr. 2022 par Ludgero Costa, Gestion de l’hôtel
Dear Mrs. Caroline, Our team thanks you for your comment. It was a pleasure having you stay with us. We look forward to seeing you in the near future. Sincerely, Madeira Bright Star Team - By Petit Hotels
5 sur 5
par un voyageur

Publié le 14 août 2019 sur Hotels
Excellent staff that went above and beyond. Very helpful and in a nice location.
Commentaires de Gestion de l’hôtel
15 août 2019 par Madeira Bright Star Team, Gestion de l’hôtel
Dear Ms, Brooke, Our team thanks you for your comment. It was a pleasure having you stay with us. We look forward to seeing you in the near future. Sincerely, Madeira Bright Star Team - By Petit Hotels
4 sur 5
par un voyageur

Publié le 23 juill. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
23 juill. 2019 par Ludgero Costa, Gestion de l’hôtel
Estimada Sra. Fátima, a nossa equipa agradece os seus comentários. Foi um prazer recebe-los e numa próxima oportunidade aguardamos pela vossa visita. Atenciosamente, Madeira Bright Star Team
3 sur 5
par un voyageur

Publié le 29 mars 2019 sur Expedia
Did not like the giant cockroach running about the room. Despite the proximity to the ferry terminal we could not get breakfast in time to catch the ferry. Staff were nice though
Commentaires de Gestion de l’hôtel
3 avr. 2019 par Madeira Bright Star Team , Gestion de l’hôtel
Dear Sirs, Our team thank you for your comments. It was a pleasure to welcome you and at the next opportunity we look forward for your visit. We apologize for the inconvenience caused, we will do our best to improve this aspect. Sincerely, Madeira Bright Star Team
5 sur 5
par un voyageur

Funcionários nota 10.

Publié le 13 oct. 2018 sur Hotels
O destaque do hotel são os funcionários que são muito prestativos, educados e atenciosos. Merecem nota 10.
Commentaires de Gestion de l’hôtel
17 oct. 2018 par Dalia Pascoal, Gestion de l’hôtel
Estimado Sr. Wilson e Sr. Luiz, a nossa equipa agradece os seus comentários. Foi um prazer recebe-los e numa próxima oportunidade aguardamos pela vossa visita. Atenciosamente, Madeira Bright Star Team
4 sur 5
Recommandé
pour Tout le monde
par un voyageur de London

Nice,small,quiet,friendly staff.

Publié le 20 sept. 2018 sur Expedia
Nice hotel,close to the beach,centre,good location to walk to all places.
Commentaires de Gestion de l’hôtel
26 sept. 2018 par Madeira Bright Star Team , Gestion de l’hôtel
Dear Sirs, Our team thank you for your comments. It was a pleasure to welcome you and at the next opportunity we look forward for your visit. Sincerely, Madeira Bright Star Team
4 sur 5
par un voyageur de Horsham

Publié le 17 juin 2018 sur Expedia
Nice hotel with good access to Funchal. On side of a hill so there is some uphill walking. Staff very helpful. Cons:- creaky bed, no tea/coffe making facilities in room. balconies are very close.
Commentaires de Gestion de l’hôtel
29 juill. 2018 par Madeira Bright Star Team , Gestion de l’hôtel
Dear Sirs, Our team thank you for your comments. It was a pleasure to welcome you and at the next opportunity we look forward for your visit. Sincerely,
4 sur 5
par un voyageur

Publié le 7 mai 2018 sur Hotels
Great location. Easy walking distance into and around Funchal. Greeted warmly by reception staff. I cannot remember her name, but she was very friendly and helpful. She gave me advice/suggestions on where i should travel around the island, what foods and drinks to try out and where i could go out to try them. The breakfast buffet was what i expected. The room was clean and tidy. I had a little balcony with 2 chairs and a table that i could use. The only downside in the room was a panel on the wood floor that had been not replaced after damage. And additionally, the bathroom sink tap was leaking. Had to use a towel to soak up the water the 4 nights that i stayed.
Commentaires de Gestion de l’hôtel
9 mai 2018 par Sérgio Vieira, Gestion de l’hôtel
Dear Sirs, Our team thank you for your comments. It was a pleasure to welcome you and at the next opportunity we look forward for your visit. We apologize for the inconvenience caused, we will do our best to improve this aspect. Sincerely, Madeira Bright Star Team
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