See all properties

Intelier Palacio de San Martín Hotel

4.0 star property
4-star boutique hotel near Gran Via

Choose dates to view prices

Photo gallery for Intelier Palacio de San Martín Hotel

Hallway
Interior
Front of property
Interior
Interior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
Plaza San Martin, 5, Madrid, Madrid, 28013
  • Place, Gran Via
    ‪3 min walk‬
  • Place, Puerta del Sol
    ‪5 min walk‬
  • Place, Plaza Mayor
    ‪5 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪18 min drive‬

Room options

View all photos for Standard Twin Room

Minibar, in-room safe, individually decorated, individually furnished

Standard Twin Room

9.4 out of 10
Exceptional
(82 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 2 Twin Beds, Balcony

Junior Suite, 2 Single Beds, Balcony

Junior Suite, 2 Twin Beds, Balcony

8.0 out of 10
Very good
(6 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room (with extra bed)

Minibar, in-room safe, individually decorated, individually furnished

Standard Twin Room (with extra bed)

9.6 out of 10
Exceptional
(4 reviews)
  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Murphy Bed

View all photos for Double Room

Double Room

Double Room

8.8 out of 10
Excellent
(27 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, 1 Double Bed (Inner View)

Double Room, 1 Double Bed (Inner View)

Double Room, 1 Double Bed (Inner View)

9.0 out of 10
Wonderful
(21 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Queen Bed, Balcony (Deluxe)

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 1 Queen Bed, Balcony (Deluxe)

9.6 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the area

Madrid

Madrid Centro stay.At this Madrid Centro hotel, you'll be well placed to visit Gran Via and Plaza de España - Princesa, both within a 5-minute walk. Plaza Mayor and Puerta del Sol are also within half a mile (1 km).

What's nearby

  • Gran Via - 3 min walk - 0.3 km
  • San Miguel Market - 3 min walk - 0.3 km
  • Puerta del Sol - 5 min walk - 0.4 km
  • Plaza Mayor - 5 min walk - 0.5 km
  • Royal Palace of Madrid - 8 min walk - 0.7 km

Getting around

  • Callao Station - 3 min walk
  • Madrid Recoletos Station - 4 min drive
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 31 min drive

Restaurants

  • ‪Chocolateria 1902 - ‬2 min walk
  • ‪Jeronimo - ‬2 min walk
  • ‪Chocolatería Valor - ‬2 min walk
  • ‪GEISHA - Specialty Coffee - ‬1 min walk
  • ‪Strong Disco - ‬2 min walk

About this property

Intelier Palacio de San Martín Hotel

4-star boutique hotel near Gran Via
Intelier Palacio de San Martín Hotel offers its guests a sauna and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and a meeting room are available. A terrace, tour/ticket assistance, and concierge services are also featured at the boutique Intelier Palacio de San Martín Hotel.

This 4-star Madrid hotel is smoke free.

  • 1 building
  • 94 guestrooms or units
  • 6 levels
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Intelier Palacio de San Martín Hotel offers 94 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is provided daily.

Similar properties

Interior
Hotel Liabeny
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.7 out of 5, Exceptional, 1,493 reviews
Hotel Liabeny

Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Area shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 23 for adults and EUR 23 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 23 for adults and EUR 23 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Intur
Hotel Intur Palacio
Hotel Intur Palacio San Martin
Hotel Palacio San Martin
Hotel Palacio San Martin Intur
Intur Palacio San Martin
Intur Palacio San Martin Hotel
Palacio Intur San Martin
Palacio San Martin
Palacio San Martin Intur
Intur Palacio San Martin Hotel Madrid
Hotel Intur Palacio San Martin Madrid
Intur Palacio San Martin Madrid

Intelier Palacio de San Martín Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 816 out of 1071 reviews
Rating 8 - Good. 178 out of 1071 reviews
Rating 6 - Okay. 48 out of 1071 reviews
Rating 4 - Poor. 15 out of 1071 reviews
Rating 2 - Terrible. 14 out of 1071 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Judith

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Oct 2025

10/10 Excellent

Esteban

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Very friendly staff and great hotel
Stayed 2 nights in Oct 2025

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Jose, Irvine

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and attentive staff, able to help with any needs like taxi, iron, etc, Nice looking facilities and great location. Restaurant options at hotel were a bit confusing so we do not have a review for dining there.
Stayed 6 nights in Oct 2025

8/10 Good

JOSE, South Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

4/10 Poor

Fausto

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
The hardest mattresses in the whole of Madrid can be found in this hotel. Staff could be much much friendlier! I didn't receive VIP access properties benefits I should have received. Like the upgrade and free drink
Stayed 2 nights in Oct 2025

8/10 Good

Vanessa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was goog, my friend’s room was regular. Bathroom smelled humid. The plaza in front of the hotel was dirty and had people sleeping in it. Ihad stayed before and it was’nt like that
Stayed 1 night in Oct 2025

6/10 Okay

Ginger

Stayed 2 nights in Oct 2025

10/10 Excellent

Farzaneh

Stayed 3 nights in Oct 2025

10/10 Excellent

Paul

Stayed 1 night in Oct 2025

10/10 Excellent

Hugo

Stayed 3 nights in Oct 2025

10/10 Excellent

Mohammed

Stayed 1 night in Oct 2025

8/10 Good

Ronald Renfro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast doesn’t start until 7.30am and we had a conflict every morning even though we purchased breakfast
Stayed 3 nights in Oct 2025

10/10 Excellent

Shumin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable
Stayed 3 nights in Sep 2025

10/10 Excellent

Lorraine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

steve

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

6/10 Okay

Nabil

The AC was not working.
Stayed 2 nights in Sep 2025

10/10 Excellent

Osman, Winter Park

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel.
Stayed 2 nights in Sep 2025

8/10 Good

Jovita

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Is a nice hotel , the staff are very friendly is just that the bed was a bit uncomfortable in the junior sweets but overall I recommend it
Stayed 1 night in Oct 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff, great location, clean and comfortable. Highly recommend
Stayed 3 nights in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. About 200m from the Callao metro. 10 minute walk to Sol or Plaza Mayor. Dignified old building, thoroughly updated. Perfectly quiet room. Excellent breakfast.
Stayed 3 nights in Sep 2025

10/10 Excellent

Smiljana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10 out of 10! Best time ever. Unforgettable. Thank you! Staff, property, location is bomb!!!
Stayed 4 nights in Sep 2025

8/10 Good

Angeline Rose, Miami Beach

Stayed 3 nights in Sep 2025

8/10 Good

Naoko

Stayed 3 nights in Sep 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, Nice hotel

The hotel was very close to many attractions. It was a short walk to lots of great restaurants. The room was small, but comfortable and very clean and quiet.
Stayed 2 nights in Sep 2025