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Hotel Cristallo

3.0 star property
3-star spa hotel with free breakfast

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Photo gallery for Hotel Cristallo

View from property
Lobby
Outdoor pool, open 9:00 AM to 7:00 PM, pool umbrellas, sun loungers
Bar (on property)
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Parking included
  • Restaurant

Explore the area

View in a map
Via Gardesana 184, Malcesine, VR, 37018
  • Place, Palazzo dei Capitani
    ‪16 min walk‬
  • Place, Castello Scaligeri
    ‪19 min walk‬
  • Place, Malcesine-Monte Baldo Cableway
    ‪3 min drive‬
  • Airport, Verona (VRN-Valerio Catullo)
    ‪73 min drive‬

Room options

View all photos for Standard Double Room, Lake View

Standard Double Room, Lake View

Standard Double Room, Lake View

9.0 out of 10
Wonderful
(2 reviews)
  • Lake view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double or Twin Room, Mountain View

Standard Double or Twin Room, Mountain View

Standard Double or Twin Room, Mountain View

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

About the area

Malcesine

Close to the beach.You'll find Palazzo dei Capitani and Consorzio Olivicoltori di Malcesine within 2 miles (3 km) of this hotel. Posterna and Castello Scaligeri are also within 2 miles (3 km).

What's nearby

  • Palazzo dei Capitani - 16 min walk - 1.4 km
  • Posterna - 17 min walk - 1.5 km
  • Consorzio Olivicoltori di Malcesine - 18 min walk - 1.5 km
  • Castello Scaligeri - 19 min walk - 1.6 km
  • Malcesine-Monte Baldo Cableway - 3 min drive - 1.5 km

Getting around

  • Serravalle Station - 34 min drive
  • Valerio Catullo Airport (VRN) - 83 min drive

Restaurants

  • ‪Alpino Hotel - ‬14 min walk
  • ‪Caffè Statuto - ‬15 min walk
  • ‪Ristorante La Pace - ‬16 min walk
  • ‪Osteria Vecchia Malcesine - ‬11 min walk
  • ‪Bar Porta Nova "Gianeto - ‬15 min walk

About this property

Hotel Cristallo

3-star spa hotel with free breakfast
Hotel Cristallo offers its guests a full-service spa, an outdoor pool, and a hot tub. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is available in public spaces for a fee.

A fitness center, a sauna, and a terrace are also featured at the business-friendly Hotel Cristallo. Self parking is free.

This 3-star Malcesine hotel is smoke free.

  • 46 guestrooms or units
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Cristallo offers 46 air-conditioned accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers, bidets, and hair dryers. This Malcesine hotel provides wireless Internet access for a surcharge. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a hot tub. The spa is open daily.

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  • Breakfast included
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4.9 out of 5, Exceptional, 153 reviews
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Property amenities

Family friendly

  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi (EUR 7 per day)
  • Available in some public areas: WiFi (EUR 7 per day)

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 29-inch flat-screen TV

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.50 per person, per night, up to 20 nights. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: EUR 7 per day (rates may vary)
  • Fee for wireless internet in public areas: EUR 7 per day (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation.

Property Registration Number IT023045A1L5ZVCUB6

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in September.
  • Pool access available from 9:00 AM to 7:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 15 June to 15 September.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Cristallo Malcesine
Cristallo Malcesine
Hotel Hotel Cristallo Malcesine
Malcesine Hotel Cristallo Hotel
Cristallo
Hotel Hotel Cristallo
Hotel Cristallo Hotel
Hotel Cristallo Malcesine
Hotel Cristallo Hotel Malcesine

Hotel Cristallo Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 10 out of 15 reviews
Rating 8 - Good. 3 out of 15 reviews
Rating 6 - Okay. 1 out of 15 reviews
Rating 4 - Poor. 1 out of 15 reviews
Rating 2 - Terrible. 0 out of 15 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

6.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

4/10 Poor

adam

Disliked: Amenities, property conditions & facilities
Nice friendly staff. Room was very hot. Informed reception that AC wasn’t working only to be told that it’s only switched on in July & August. I pointed out that it’s advertised as having AC on Expedia & she replied, we have no communication with Expedia, but all tour operators are aware. Had to sleep with the doors open onto communal area. Food, particularly breakfast was very poor quality & decided to eat out most days despite being half board. Would not go back. Avoid.
Stayed 3 nights in Jun 2024

10/10 Excellent

Vibeke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Aug 2025

8/10 Good

Anders

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
Hotellet ligger fantastiskt och utsikten är magisk. Tyvärr fick vi påminna om byte av sängkläder. Klimatanläggningen kan i bästa fall kallas för fläkt, då den i princip inte kylde alls.
Stayed 7 nights in Jul 2025

10/10 Excellent

Hafthor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Cristallo

We stayed at Hotel Cristallo for 11 nights and had a fantastic experience! The hotel is exceptionally clean, and the staff are simply amazing—kind, helpful, and truly wonderful human beings. You can feel their warmth throughout the entire hotel. The beds were very comfortable, and every detail was taken care of. The hotel is in a calm and peaceful area, just an 8-minute walk from the center of Malcesine. There’s a bit of noise from cars and Vespas now and then, but it didn’t bother us at all. Highly recommended—we can’t wait to come back!
Room with a Lake View ✨💫
Rooftop
Stayed 11 nights in Jun 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr nettes und zuvorkommendes Personal. Das Essen ist lecker und man bekommt alles, was man braucht.
Stayed 5 nights in Apr 2025

10/10 Excellent

Mats

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mycket trevligt hotell som vi gärna kommer tillbaka till. Lugnt och fint och mycket vacker utsikt över sjön.
Stayed 7 nights in Jun 2024

10/10 Excellent

Per

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ett trevligt hotell med vänlig och serviceinriktad personal. Stort plus för gratis parkering och att middag ingick. Vi hade fin utsikt över sjön och en stor terrass. Perfekt läge med närhet till Malcesines stadskärna med restauranger, caféer, butiker, kyrkan och kastellet samt inte minst linbanan. Bra läge att utgå ifrån med båt och bil för utflykter till andra platser runt sjön.
Utsikt från terrassen.
Stayed 4 nights in May 2024

8/10 Good

reinder

Travelled with partner
Liked: Cleanliness, staff & service
The breakfast and dinner was good. We had an beautifull sight over the lake.
Stayed 8 nights in Aug 2023

10/10 Excellent

Bente

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2023

10/10 Excellent

Mette Løndal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and very helpful and smiling Stuff.
Stayed 6 nights in Jul 2022

6/10 Okay

Sara

Liked: Cleanliness, staff & service

Nice, simple ackommodation

Nice, simple ackommodation within walking distance to Malcesine. The staff was friendly and helpful. The room, located in the basement was clean but sometimes quite humid. The breakfast offered a good variery of food but non was particularly well-made or tasty.
Stayed 4 nights in May 2022

10/10 Excellent

birger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2021

8/10 Good

Antonio, Milano

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottima posizione, personale cordiale. Camere un po piccoline, sopratutto il bagno.
Stayed 3 nights in Sep 2020

10/10 Excellent

Josef

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Der Urlaub war top Der Service war super freundlich Uns hat es sehr gefallen
Stayed 7 nights in Aug 2020

10/10 Excellent

Stéphane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jul 2020