Ratings based on 609 Guest Reviews
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4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.2 Hotel condition
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TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 10, 2024 on Expedia
Hotel Edén was amazing for a weekend getaway. Everything was perfect and we had a great time
by A traveller
Posted Oct. 28, 2023 on Expedia
Great location! Parking was a bit tricky when we arrived though because it was a Sunday afternoon and it was very crowded. Overall it was clean, modern and nice. Breakfast buffet was quite good.
by A traveller
Posted Oct. 24, 2023 on Hotels
by A traveller
Posted Oct. 12, 2023 on Expedia
Love the location and half board option
by A traveller
Posted Oct. 12, 2023 on Expedia
We like the Sea View rooms and the dining options having stayed here before numerous times.
by A traveller
Posted Aug. 21, 2023 on Expedia
by A traveller
Posted Aug. 18, 2023 on Expedia
We arrived in the evening but our room hadn’t been cleaned and the beds hadn’t been changed or made. We were given no explanation. We were only told that there were absolutely no other rooms available. So we had to wait another nearly two hours before we had a room. We were offered a buffet dinner which was mostly cold and stale as it was reaching the end of mealtime. Also the room had clearly been cleaned in a rush and was not properly clean. Extremely disappointed and won’t be going back.
by A traveller
Posted Aug. 18, 2023 on Expedia
by A traveller
Posted Aug. 7, 2023 on Expedia
It is a beautiful property in a beautiful location. Our view was spectacular But the service was lacking. I didn’t like waiting for my towels at reception as they were often busy and it was a long wait. There was no iron available to me. No laundry service available to me and by 9am all the chairs at the pool and the beach were taken. Also the wifi was horrible. I found the staff at front desk dismissive and uninterested. The server at the pool restaurant though was exceptional. I hope this helps you improve your service.
by A traveller
Posted Jul. 29, 2023 on Expedia
Great location. Nice staff