Ratings based on 99 Guest Reviews
Hear it directly from our travellers
4.0 Room cleanliness
4.0 Service & staff
3.8 Room comfort
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 17, 2024 on Hotels
Comment from Hotel Management
Mar. 15, 2024 by Selina, Hotel Management
Hi Mayra!We are thrilled that you had a great experience at Selina! Your valuable feedback is highly appreciated, and we will continue to enhance our services as we expand. Thank you for taking the time to contribute towards making Selina an outstanding destination for all our guests. We look forward to welcoming you back soon!Thanks & Regards,
by A traveller
Posted Feb. 2, 2024 on Expedia
This is mainly a hostel focused on budget travellers, however, there are double rooms with a bathroom available, too. Don’t buy food and drinks at this hostel as they are heavily overpriced. You can dine and drink half price elsewhere. On the other hand you can purchase some local trips, transports and various activities at the reception at a reasonable cost. The hostel looks quite dated and the room equipment is poor. I still liked the pool and vibes. The breakfast included was reasonable.
Comment from Hotel Management
Mar. 15, 2024 by Selina, Hotel Management
Hi Tomas!We are thrilled that you had a great experience at Selina! Your valuable feedback is highly appreciated, and we will continue to enhance our services as we expand. Thank you for taking the time to contribute towards making Selina an outstanding destination for all our guests. We look forward to welcoming you back soon!Thanks & Regards,
by A traveller
Posted Jan. 27, 2024 on Expedia
Took us 40 minutes to check in. We are Nicaraguan locals and there was a clear preference from the staff to check in foreigners faster, whilst leaving us locals to the side. Coming back to the hostel late at night we were also stopped and asked to once again show proof of our stay through our IDs and hotel bracelets (which we already had on) while foregneirs walked in without trouble.
by A traveller
Very disappointing experience
Posted Jan. 27, 2024 on HotelsPrivate rooms do not get wifi signal- if you plan to work remotely while you’re there, don’t expect to be able to do it from your desk. The coworking space was booked for two full days for a private event so dozens of remote workers were scrambling to find somewhere to work without any notice. Disappointing stay and very below the typical standards set by Selina
by A traveller
Posted Jan. 27, 2024 on Hotels
by A traveller
Posted Dec. 31, 2023 on Expedia
by A traveller
Posted Dec. 1, 2023 on Hotels
This was the worst hostel I have ever stayed at the kitchen water kept going out so for three days, we cannot cook the toilet flooded. The air conditioner went out one of the cleaning ladies stole out of my luggage and to use the stove. You have to use a lighter in one of my attempts to do that a giant flame ignited which led to me getting burned and they issued me a refund and tried to convince me to please not write a review on it, also it took almost 4 days for the supervisor to reach out to me once I made these complaints and there’s an extreme mosquito problem I would not recommend I have traveled around the world and this is literally the worst place I’ve ever stayed I rather have stayed in a trashcan
Comment from Hotel Management
Dec. 5, 2023 by Selina, Hotel Management
Hello Aaron!Greetings from Selina Granada! We wanted to thank you for taking time out of your schedule to answer our post-stay survey. In Selina we care a lot about our guests' experiences and your input is extremely valuable to us. We sorry to hear the incident that you happened, in the location we offer the best assistant immediately when you report us the incident in the kitchen, as part of our commitment to take care of the safety of all our guests within the location, the answer to follow how you feeling is wasn't to stop you write a review for us is importa to follow how was the stay for our guest before, during and after their, sadly we don't chance your Perception that we respect a lot and missing you as a guest.Thank you for staying with us. SincerelyDestination SupervisorThanks & Regards,
by A traveller from Charlotte
Posted Nov. 9, 2023 on Expedia
Amazing! Will return I share more in my other post.
Comment from Hotel Management
Nov. 20, 2023 by Selina, Hotel Management
hello Stephalie and Charlotte!Greetings from Selina Granada! We wanted to thank you for taking time out of your schedule to answer our post-stay survey. In Selina we care a lot about our guests' experiences and your input is extremely valuable to us. Thank you for staying with us and we hope to see you back soon.Sincerely,Destination SupervisorThanks & Regards,
by A traveller from Charlotte
Posted Nov. 9, 2023 on Expedia
Initially I booked for just 2 nights. I left to an Airbnb that unfortunately bamboozled me and my people. Therefore, we found ourselves returning.
We loved it at this property. From the welcome drink, yoga class twice a day, massages - excellent food! the Cauliflower Wings were my favorite on the menu. Yet, not always accessible. :(
The excursion facilitated made everything super convenient! In my experience their prices are also better than the individuals outside the facility trying to sell you something. Yet, We did meet some people who found a better deal than us.
The 1st time I stayed in a deluxe which was really night. I wish I had hot water. I found out the hot water is heated through a solar system. It was pretty cloudy the time I was there.
The 2nd time I returned after the incident with the airbnb I was in a suite in the back of the facility. that area was super loud at night vs the area I had the deluxe.
Victor the yoga instructor is amazing!!! I sincerely wish I could take his class everywhere I go. I will say it is an advance yoga practice. He is truly my favorite instructor yet, his attention to detail and teaching style hold a special place for us to challenge ourselves and build more trust with ourselves. Ty Victor.
@ the bar everyone was incredible - special shout out to Beto
The art work kept the enviornment vibrant. I see myself returning for sure.
If you choose to go to the volcano excursion pack some toilet paper
Comment from Hotel Management
Nov. 20, 2023 by Selina, Hotel Management
hello Stepahlie and Charlotte!Greetings from Selina Granada! We wanted to thank you for taking time out of your schedule to answer our post-stay survey. In Selina we care a lot about our guests' experiences and your input is extremely valuable to us. We are really happy for your experience and the great time that you happened in our location. Thank you for staying with us and we hope to see you back soon.Sincerely,Destination SupervisorThanks & Regards,
by A traveller
Posted Oct. 29, 2023 on Expedia
Perfect location.
Comment from Hotel Management
Nov. 9, 2023 by General Manager, Hotel Management
Hello Alison ! Greetings from Selina Granada!! We wanted to thank you for taking time out of your schedule to give us your feedback. In Selina we care a lot about our guests' experiences and your input is extremely valuable to us. We are happy to hear that you liked the location ! Thank you for staying with us and we hope to see you back soon.Sincerely,SPDestination SupervisorThanks & Regards,
