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Jen Manila by Shangri-la

4.5 star property
4.5-star luxury hotel near Cultural Center of the Philippines

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Photo gallery for Jen Manila by Shangri-la

Executive Suite, 1 King Bed
Sundeck
Shopping mall
Breakfast, lunch, dinner served; Asian cuisine
Lobby
Reviews
8.4

Very good

Popular amenities

  • Breakfast available
  • PoolPoolPool
  • Parking includedParking includedParking included
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
  • Restaurant

Explore the area

Map
3001 Roxas Boulevard Pasay City Metro, Manila, 1308, Pasay, National Capital Region, 1305
  • Popular LocationPhilippine International Convention Center13 min walk
  • Popular LocationRizal Park4 min drive
  • Popular LocationSM Mall of Asia4 min drive
  • AirportManila (MNL-Ninoy Aquino Intl.)19 min drive

Room options

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Front of property - evening/night
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Pool
Parking included
Free WiFi
Restaurant
4.4 out of 5, Excellent, (80)
The price is CA $65
per night
CA $81 total
includes taxes & fees
25 May - 26 May
Hotel Benilde Maison De La Salle

About the area

Pasay

Malate stay.Within a 10-minute walk of this Malate hotel, you'll find Cultural Center of the Philippines and Manila Yacht Club. Philippine International Convention Center and Rizal Park are also within 2 miles (3 km).

What's nearby

  • Philippine International Convention Center - 13 min walk
  • U.S. Embassy - 3 min drive
  • Rizal Park - 4 min drive
  • SM Mall of Asia - 4 min drive
  • Manila Ocean Park - 4 min drive

Getting around

  • Manila Paco Station - 3 min drive
  • Vito Cruz LRT Station - 14 min walk
  • Ninoy Aquino Intl. Airport (MNL) - 19 min drive

Restaurants

  • Tramway Bayview Buffet - 2 min walk
  • Chowking - 4 min walk
  • Jollibee - 2 min walk
  • Mang Inasal - 5 min walk
  • Samgyupsalamat BBQ - 1 min walk

About this property

Jen Manila by Shangri-la

4.5-star luxury hotel near Cultural Center of the Philippines
Jen Manila by Shangri-la offers its guests a children's pool, an outdoor pool, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the pool bar. Public spaces have WiFi and wired Internet for a fee.

Business amenities include 5 meeting rooms and coworking spaces. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury Jen Manila by Shangri-la. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Pasay hotel.

  • 308 guestrooms or units
  • 19 levels
  • Deli
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
  • Dining venue
Jen Manila by Shangri-la offers 308 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished. Televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.

This Pasay hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Languages

English, Filipino, Malay

Property amenities

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: WiFi (surcharge), Wired Internet (surcharge)

Parking and transportation

  • Free self parking on site
  • Valet parking on site (surcharge)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options
  • Free offsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily: PHP 800 per person
  • 1 restaurant
  • 1 poolside bar
  • Room service available

Things to do

  • Children's pool
  • Fitness center
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

Room amenities

Entertainment

  • Cable channels
  • TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests who book breakfast-inclusive rate plans will receive breakfast for adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Jen Manila by Shangri-la

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for PHP 1228.50 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 2000

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PHP 800 per person
  • Airport shuttle fee: PHP 900 per vehicle (one-way, maximum occupancy 2)
  • Rollaway bed fee: PHP 1228.50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. Noise-free guestrooms cannot be guaranteed. Contactless check-in and contactless check-out are available.

Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

We should mention

  • Pool access available from 9:00 AM to 7:00 PM.
  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Traders Manila
Manila Traders
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Jen Manila by Shangri-la Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 458 out of 1000 reviews" "
Rating 8 - Good. 380 out of 1000 reviews" "
Rating 6 - Okay. 102 out of 1000 reviews" "
Rating 4 - Poor. 41 out of 1000 reviews" "
Rating 2 - Terrible. 19 out of 1000 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Olivier

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great , hard to go in and out of the car parking lot . You have to get a ticket stamp at the front desk
Stayed 2 nights in Aug 2022

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
always good
The club lounge facilities didn't seem as luxurious as before, and we missed Ruby the Club Lounge manageress who recently moved on, but a great place to stay as ever. Breakfast is amazing.
Stayed 1 night in Aug 2022

10/10 Excellent

Brenda ta-ala

Stayed 2 nights in Aug 2022

8/10 Good

Angelica

Stayed 1 night in Aug 2022

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are super friendly and helpful. Make you feel welcome.
Stayed 1 night in Aug 2022

10/10 Excellent

GRELYN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safety, security, staff were accomodating & helpful. Clean, Great foods for breakfast.
Stayed 1 night in Jul 2022

8/10 Good

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The location, food and facilities are definitely the plus factors of this hotel. However, I booked for a club room and both rooms given have problems. The 1st room provided had a broken door knob while the 2nd room had water trickling from the ceiling. Definitely they need to check the condition of the rooms prior to check in of customers.
Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grest stay friendly staff
Had sn smazing time here the staff are customer friendly. The only issue and a small one was that there was only one restaurant with limited menu. The building seems to need some attention but nit enough to ruin our time there.
Stayed 7 nights in Aug 2022

10/10 Excellent

brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Entire staff was friendly and helpful. I would definitely be interested in staying again
Stayed 1 night in Aug 2022

8/10 Good

Roy q

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
location. I did found a flying cockroach during stay in our room. address this situation in the front desk and their were apologetic.
Stayed 1 night in Jul 2022