Ratings based on 36 Guest Reviews

Hear it directly from our travellers
4.2 out of 5
81% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
3 out of 5
by A traveller

Good

Posted Sep. 11, 2023 on Hotels
Book a luxury room with sofa bed for family. On arriving the AC doesn't working and in the room was 30°, imagine that with two small children after 5 hours travelling. Fast reaction from the reception to resolving the problem, they change our room with better, but the TV doesn't working almost on every channel. In fact the staff was very hopefully and the breakfast was great, the poll too. And last the SPA was amazing with Ice cave
5 out of 5
by A traveller

This traveller left a rating score only Posted May 28, 2023 on Hotels
5 out of 5
by A traveller

Posted Aug. 1, 2022 on Expedia
New and modern hotel rooms. Staff was really nice and accommodating
Comment from Hotel Management
Aug. 10, 2022 by Hristina Vasilska - Manager, Hotel Management
Hello from Plaza Hotel Plovdiv***, Thank you very much for your feedback. We are glad that you enjoy your stay in our hotel and hope to be your host again soon! Best regards,
5 out of 5
by A traveller

Posted Jun. 2, 2021 on Expedia
This hotel is a gem located just outside Plovdiv’s Old Town and all of the amazing sights the city has to offer. Getting to and from the hotel/Plovdiv is convenient and I actually found it to be very relaxing to be at this locations vs inside the city itself. The rooms are spacious and well-furnished. The staff is courteous and friendly. We will be back next year. I’m already looking forward to my next stay here!
Comment from Hotel Management
Jun. 9, 2021 by Hristina Vasilska - Manager, Hotel Management
It is a pleasure for us to hear such wonderful reviewsI The feedback of our guests is our incentive to create a quality service! Thank you for your trust and we will be waiting for you again!
3 out of 5
by A traveller

Posted Dec. 26, 2019 on Hotels
Comment from Hotel Management
Dec. 26, 2019 by Yana, Hotel Management
Thank you very much for your kind feedback! Looking for your next visit!
5 out of 5
by A traveller

Posted Nov. 28, 2019 on Hotels
Everything was excellent to include the breakfast. Room was very spacious! Clerk staff spoke great English and helped with restaurant reservations.
Comment from Hotel Management
Dec. 4, 2019 by M.Teneva , Hotel Management
Thank you very much for being our guests! We are glad you have enjoyed your stay and hope to have you back very soon!
4 out of 5
by A traveller

Posted Jul. 18, 2019
Comment from Hotel Management
Jul. 19, 2019 by Magdalena Teneva, Hotel Management
Thanks for staying with us!
5 out of 5
by A traveller

Posted Jul. 12, 2019 on Hotels
Comment from Hotel Management
Jul. 19, 2019 by Magdalena , Hotel Management
Thank you for staying with us!
4 out of 5
by A traveller

Comfy stay

Posted May 21, 2019 on Hotels
Only stayed overnight on our journey. The staff were very friendly and welcoming. The room comfortable and beautifully decorated. Thank you.
Comment from Hotel Management
Jun. 17, 2019 by Magdalena Teneva , Hotel Management
Thank you too! Very pleased to have you as our guest! Looking for your next arrival!
3 out of 5
by A traveller

Posted Feb. 28, 2019 on Hotels
Comment from Hotel Management
Mar. 13, 2019 by Magdalena Teneva , Hotel Management
Thank you very much for sharing your experience!