Ratings based on 477 Guest Reviews
Hear it directly from our travellers
3.5 Room cleanliness
3.4 Service & staff
3.6 Room comfort
3.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from CANCUN
Posted Sep. 19, 2021
Nice
Comment from Hotel Management
Sep. 24, 2021 by Atlas asni, Hotel Management
Thank you for sharing your feedback on Expedia.com
by A traveller
Posted Sep. 1, 2021 on Expedia
Nice stay overall they don't have "Do not disturb "tags we asked and they gave us one and somebody took it from the door .
Comment from Hotel Management
Sep. 1, 2021 by booking departement, Hotel Management
we take note of your message very carefully
We will resolve the issues you raise with us very quickly.
We remain at your entire disposal for any request.
by A traveller
Posted Aug. 13, 2021 on Hotels
a lot of noise in the corridor. people (a group of young people from london) smoked ester pipe. it appears that the staff did not have control over such incidents.
Comment from Hotel Management
Sep. 1, 2021 by booking departement, Hotel Management
Thank you for your comment and the time you spent on it.
we apologize for the bad image that you have kept of our establishment despite the immediate actions taken internally during your stay.
So allow us to apologize to you.
by A traveller
Posted Mar. 7, 2020 on Hotels
Efficient and available staff but :
- real problems with WIFI and no possibility to have a cafe at 5 a.m before taking a taxi even if the breakfast is payed !
- people smoking in the hotel hall...Unbelievable !
Comment from Hotel Management
Mar. 8, 2020 by Atlas Asni Team, Hotel Management
Thank you for taking the time to share your feedback on your stay at Atlas Asni. We are pleased to read you have enjoyed our property and service. Unfortunately, smoking is permitted by moroccan law, and we truly apologize for the inconvenienced. We will happy to welcome you next time for a better stay.
by A traveller
Posted Feb. 16, 2020 on Hotels
Comment from Hotel Management
Feb. 16, 2020 by Atlas Asni Team, Hotel Management
Thank you for your review. We are thrilled you have enjoyed your stay within our hotel. We hope to welcome you again soon on your next trip to Marrakech.
by A traveller
Posted Dec. 30, 2019 on Hotels
Comment from Hotel Management
Jan. 30, 2020 by Atlas Asni Team, Hotel Management
Thank you for taking the time to share your feedback on your stay at Atlas Asni. We are indeed greatly dismayed that your stay with us met with a less than favorable impression, and would have preferred to have more details. We wish to welcome you again, at our hotel, for a better experience.
by A traveller from London England.
Posted Dec. 29, 2019 on Expedia
I have been visiting Marrakesh for the last 20 years and have been staying at this lovely welcoming and friendly hotel for all that time. I always have a very pleasant stay here. The lobby area is beautifully designed, as are the very relaxing and stunningly landscaped gardens and pool area. The rooms are comfortable and functional with a very appreciated balcony. The dining experience is of a high standard with Sherif at the helm to ensure all runs very smoothly and your requests are accommodated. The staff and management all work hard for their visitors and there is a family ethos to the way the hotel is run and how they all treat each other and their visitors in turn. This hotel accommodates groups, families and single travellers equally which is quite rare in Morocco and again an indication of the care and consideration the staff show their visitors making you feel valued and appreciated. I would recommend this hotel to all and will continue to support them if I am lucky enough to be able to book a room as due to the facilities and location this hotel is always in demand. Job well done.
Comment from Hotel Management
Dec. 30, 2019 by Atlas Asni Team, Hotel Management
Dear Deborah,
Thank you for leaving us such a wonderful review! We are thrilled that you loved your experience; our colleagues will definitely be happy to read your kind words. Again thank you for your kind words and we look forward to seeing you again. Sincerely yours,
by A traveller
Posted Dec. 10, 2019 on Hotels
Comment from Hotel Management
Jan. 30, 2020 by Atlas Asni Team, Hotel Management
Thank you for your review. We hope to welcome you again soon on your next trip to Marrakech.
Sincerely,
by A traveller
You get what you pay for.
Posted Nov. 28, 2019 on HotelsVery nice and helpful reception/concierge. However the room was dirty. Hair on the ground and in the sink. Dust balls on the pillows/sheets and some stains on the throw blanket...
Comment from Hotel Management
Nov. 30, 2019 by Atlas Asni Team., Hotel Management
Thank you for taking the time to review your experience, and for choosing Atlas Asni.
We have well noted your concerns, and we are most grateful to you for bringing this matter to our attention. We have well noted your comment regarding the cleanliness of the room that we will share with our housekeeping department. We hope to welcome you again for a better stay.
by A traveller
Posted Nov. 10, 2019 on Hotels
Awesome stuff
Comment from Hotel Management
Nov. 18, 2019 by Atlas Asni Team, Hotel Management
Dear Saida,
Thank you for your review. We are thrilled you have enjoyed your stay within our hotel. We hope to welcome you again soon on your next trip to Marrakech.
