Ratings based on 923 Guest Reviews

Hear it directly from our travellers
4.3 out of 5
89% of guests recommend
4.3 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
4 out of 5
by A traveller from New York

This traveller left a rating score only Posted Jun. 17, 2024
5 out of 5
by A traveller

Posted May 15, 2024
Clean and quiet friendly people
Comment from Hotel Management
May 27, 2024 by A. Pollan, Hotel Management
Your five star review means a lot to us, and we thank you for taking the time to share it
2 out of 5
by A traveller

Posted Mar. 20, 2024 on Expedia
There were roaches in the room. We saw 1 in the window and other just over the TV. The people coming in and out were very seachy, this property is not kid friendly in my opinion.
Comment from Hotel Management
Mar. 28, 2024 by A. Pollan, Hotel Management
On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!
5 out of 5
by A traveller

Good location

Posted Mar. 20, 2024 on Hotels
Good location easy to get downtown with Uber
Comment from Hotel Management
Mar. 28, 2024 by A. Pollan, Hotel Management
On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!
5 out of 5
by A traveller

Posted Mar. 18, 2024 on Hotels
Comment from Hotel Management
Mar. 28, 2024 by A. Pollan, Hotel Management
On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!
2 out of 5
by A traveller

Posted Mar. 17, 2024 on Expedia
Staff was nice but the room was nasty and dirty
Comment from Hotel Management
Mar. 28, 2024 by A. Pollan, Hotel Management
I am very sorry to learn about the problems you had housekeeping. I understand your disappointment, and this is definitely not the dependable value our hotel is usually known for. I will make sure to share your comments with our team for necessary improvements on our end.
5 out of 5
by A traveller

Posted Mar. 13, 2024 on Expedia
I have stayed here before and returned in March '24 because I was impressed with the hotel. Room was clean, quiet, bed very comfy. Breakfast is very good. Security guard in limited entry parking lot after dark for safety. Conveniently located between downtown and the bustling midtown area. Highly recommend!!
Comment from Hotel Management
Mar. 28, 2024 by A. Pollan, Hotel Management
We are happy you were pleased with the service and accommodations. We hope you will return to visit us again soon.
5 out of 5
by A traveller

Posted Mar. 13, 2024 on Expedia
Haven’t completed my stay, so far good
Comment from Hotel Management
Mar. 28, 2024 by A. Pollan, Hotel Management
We hope the positive aspects of your visit will encourage you to choose us again in the future.
4 out of 5
by A traveller

Posted Mar. 11, 2024 on Expedia
Comment from Hotel Management
Mar. 28, 2024 by A. Pollan, Hotel Management
We are happy you were pleased with the service and accommodations.
5 out of 5
by A traveller

Weekend Get Away

Posted Mar. 10, 2024 on Hotels
The nicest people we met the whole time we were in Memphis were the staff at this hotel. They were friendly and helpful! The rooms were spotless and I haven’t had that good of a night’s sleep in a long time. The location was perfect, close to everything and still out of the way of the hustle and bustle. I would definitely stay here again.
Comment from Hotel Management
Mar. 28, 2024 by A. Pollan, Hotel Management
Your review and rating of our hotel mean a lot to us, and we thank you for taking the time to share this experience. We hope to see you again soon.