Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An outdoor pool, spa services, and a garden are also featured at Hotel Casa Ku - Adults Only. Self parking is free.
Smoking is allowed in designated areas at this Dzemul hotel.
Tiene mucho potencial de mejora!! Es una propiedad preciosa, la Gerenta es un encanto, pero hubieron algunos detalles que podrian cuidar y ser todo nivel Tulum!!! Como por ejemplo la musica!! Hubo un momento que hasta musica navideña habĂa en pleno marzo, de igual manera nos cobraron en todas las cuentas de mas. Claro que como lo checabamos nos lo cancelaron al momento pero y si no? La camarista nos abrio la puerta aun teniendo el aviso de No molestar. En fin sin esos tres detalles todo lo demĂĄs es bello! La playa, las habitaciones, la comida muy rica.
Nunca me habĂa hospedado en un hotel de este tipo, pero lo volverĂa hacer en este hotel, debido a la hospitalidad, excelente calidad de los alimentos y bebidas y distinguido servicio prestado por todos los colaboradores. Elizabeth, la encargada de administrar estuvo presente en todo momento para ser inolvidable mi estancia.
This is unique beach resort. Not for everyone, but if you need three days of exclusion on a beautiful beach with a funky and welcoming space, this is a great bet. Iâd go back just for that reason!
We stay for two nights. The first was in a room facing the ocean, it was pretty and comfortable, but limiting with the nearby hotel that was noisy. The second night they changed us to an interior cabin away from the noise. However the bed was extremely uncomfortable and we couldnât wait to leave the place. The food was not very good, expensive and served cold.
Very little internet, which is fine, except for the fact that they made us pay twice for the room and we couldnât check our files to show the receipt. They havenât answered to our very polite request for the return of the double charge. (Is been a few days)
However nature around and architecture are beautiful.
This hotel is amazing. Since we arrived, we were impressed by each detail. Staff is very friendly, especially Josue who is at the bar. The room was nice, very clean and comfortable. Beach area is great for relaxing and resting. Food was excellent (dinner and breakfast)
Nice remote hotel.
You truly get disconnected since signal in the area is poor and so is their wifi.
The installations look nice but their staff could benefit from some training. They are a bit slow and not as "service"-like as you get in other hotels in the area.
Renting a car is recommended, since there are no taxis or uber in the area, and they charge high for them to take to you nearby areas.