Ratings based on 903 Guest Reviews

Hear it directly from our travellers
3.6 out of 5
78% of guests recommend
3.6 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Feb. 22, 2024 on Expedia
It was very good.
Comment from Hotel Management
Feb. 22, 2024 by Property Manager, Hotel Management
Thank you so much giving Five Star Rating. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. We look forward to serving you again in the future.
4 out of 5
by A traveller

Posted Feb. 18, 2024 on Expedia
Few hotels offer a hot tub at a affordable price. Nice experience. Breakfast ok.
Comment from Hotel Management
Feb. 19, 2024 by Property Manager, Hotel Management
Thank you for choosing to stay with us and giving High rating. Your business is very important to us and we hope to see you again!
1 out of 5
by A traveller

Posted Feb. 18, 2024 on Hotels
I wish the room was more comfortable and clean. I got rashes all over my body, maybe they need to change the sheets or get a new mattress. Unexpected fees too was not hoping to spend at least $300 for 2 nights. And the room had a rotten moly smell. Overall, but never stay again at the hotel.
Comment from Hotel Management
Feb. 19, 2024 by Property Manager, Hotel Management
Thank you for choosing to stay with us. We apologies for the inconvenience caused during your stay with us. we will look into those maintenance issues immediately. I have personally addressed this with our housekeeping staff.
5 out of 5
by A traveller

Posted Feb. 17, 2024 on Hotels
Comment from Hotel Management
Feb. 17, 2024 by Property Manager, Hotel Management
Thank you so much for giving Ten Rating. Your feedback is greatly appreciated. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. We look forward to serving you again in the future.
5 out of 5
by A traveller

Posted Feb. 17, 2024
Easy check in, room ready clean and comfortable.
Comment from Hotel Management
Feb. 17, 2024 by Property Manager, Hotel Management
Thank you so much for the fantastic review by giving Five Star Rating. Your positive feedback is greatly appreciated. It helps in our continuous effort to make sure each and all guests stay is as enjoyable and comfortable as possible. We look forward to serving you again in the future.
4 out of 5
by A traveller

Posted Feb. 12, 2024 on Expedia
Comment from Hotel Management
Feb. 17, 2024 by Property Manager, Hotel Management
Thank you so much for giving High Star Rating. Your positive feedback is greatly appreciated. It helps in our continuous effort to make sure each and all guests stay is as enjoyable and comfortable as possible. We look forward to serving you again in the future.
2 out of 5
by A traveller

Posted Feb. 12, 2024 on Expedia
Comment from Hotel Management
Feb. 17, 2024 by Property Manager, Hotel Management
Thank you for choosing to stay with us. Your business is very important to us and we hope to see you again.
1 out of 5
by A traveller

Posted Feb. 11, 2024 on Hotels
Comment from Hotel Management
Feb. 13, 2024 by Property Manager, Hotel Management
Please accept our sincere apologies for the inconvenience caused during your stay with us. We hope to see you again.
5 out of 5
by A traveller

Posted Feb. 7, 2024 on Hotels
Comment from Hotel Management
Feb. 9, 2024 by Property Manager, Hotel Management
Thank you so much for giving Ten Star Rating. Your positive feedback is greatly appreciated. It helps in our continuous effort to make sure each and all guests stay is as enjoyable and comfortable as possible. We are very sorry to learn that regarding Elevator. While check-in if you proposed this, there was a chance to change the room to ground floor. We look forward to serving you again in the future.
3 out of 5
by A traveller

Posted Jan. 22, 2024 on Expedia
Comment from Hotel Management
Jan. 23, 2024 by Property Manager, Hotel Management
Thank you for choosing to stay with us and rating. Your business is very important to us and we hope to see you again.