HĂŽtel prĂšs de Hollywood Beach Ă Hallandale Beach
Beachwalk Resort offers its guests an outdoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. A vending machine, multilingual staff, and concierge services are also featured at Beachwalk Resort. For a fee, parking is available.
This was by far the worst experience i have ever had not only did they had us run up and down 3 times because key cards where not working the second time they had maintenance take us up to a different room where people staying and where currently in the middle of having sex when maintenance opened the door and then they have the audacity to keep the deposit fee half of the staff looked like they where on some kind of drug i definitely would not recommend
The check-in area is extremely small. Vallet was a nightmare , did not communicate information very well and I couldnt get my answers for my questions properly answered.Also the 3rd floor vallet pick up spot is a mess SUPER TIGHT and just screaming accident waiting to happen. Some of the front desk clerks needs some work on customer service.I simply came down to check out and ask for one of those luggage carrier carts and she just rudely said "it's not me you ask for, its that guy over there" ...how am i supposed to know that. The elevators take an eternity since they're always packed with people. The room smelled like Marijuana from the day we came and until we left. Its quite sad that this hotel didnt work out since i like the location. Its a solid 3/10 đ
I had went there for my birthday, and I was very excited cause I had been there before and had such a good time. The place is nice donât get me wrong but the staff in the front at the reception were so rude. When we had checked in and finally got in our room, it smelled like food they said they would send maintenance and no one ever showed up. Not only that they told us that when we were going to the beach there would be chairs and towels on the beach for the people who stay at the resort. When we got to the beach there were no towels and the chairs had all been stacked on each other. I called the front to ask where the towels were and if they could bring it they hung up on me. I was highly disappointed because I was looking forward to this trip so much and so many little things happened that made the experience not worth it. Plus after all the money we spent it was just not what we thought we were going to get.
Our bathroom was infested with Drain Flies and Larvae. They were coming out of the sink in volume and the flies were in several places in the room. The owner appeared to have no interest in responding to our concerns and the hotel is helpless if the unit is private party owned Room 2207B. The hotel sent someone we were told but other than all of the black stuff left in the sink that we had to clean there was no proof of a visit. Expedia offered a $100 credit but that has not appeared on my account.