Ratings based on 651 Guest Reviews
Hear it directly from our travellers
4.0 Room cleanliness
3.8 Service & staff
4.0 Room comfort
3.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jan. 28, 2024 on Expedia
Excellent property and a phenomenal view, and very secure.
by A traveller
Posted Jan. 19, 2024 on Expedia
by A traveller
Posted Jan. 16, 2024 on Expedia
by A traveller
Posted Jan. 15, 2024 on Expedia
I loved the view and the big mirror, however the tv box was messed up the jet tub didn’t work, and they didn’t tell us. Our host didn’t walk us up or tell us anything we needed to know.
by A traveller
Posted Jan. 12, 2024 on Expedia
by A traveller from MILL VALLEY
Posted Jan. 8, 2024 on Expedia
Easily could have been a 5 star review with bit more effort by the manager/owner. The place was simply under-provisioned. Barely any soap/shampoo/conditioner. Hardly any silverware. Light bulbs out, with the light over the stove not working.
They did an amazing job cleaning the floor, but the balcony had remnants from the last guest.
Check-in was chaos, although made worse by a fire alarm and the building manager was unable to reset the elevators, so we waited 80 minutes to get upstairs. One of those things…
This easily could have been a top review with a great location and a great apartment. A bit more attention to detail would do it.
by A traveller
Posted Dec. 28, 2023 on Expedia
by A traveller
Posted Dec. 27, 2023 on Expedia
When I arrived at the property for check in I was given the keys as I went up to the room the elevator doors opened to this disgusting yellow color painted on the walls from floor to ceiling making you feel like you are in the twilight zone. The hallway to the unit smelled like marihuana and tobacco and was full of stains pretty disgusting. As I got to the unit to open the door I was greeted with what looked like blood smear on the door and a poorly maintained door. I opened the apartment door and it smelled like humidity and you could tell that the apartment was neglected old and gross. The curtains barely worked and were full of mold in the bottom plus they wouldn’t close all the way. The bed was super gross and uncomfortable and the pillows on the bed looked like they had been used, the pillows where made of a cheap type of foam, similar to the foam you find in chicken egg boxes. The bathroom has a tall tub which is zero friendly to people in their late 50-70s it’s impossible to get in and out of that shower and there is what looks to be more old smeared blood on the wall next to the toilet and some nasty brown stains by the tub on the tiles. They provide two sets of towels for your entire stay which smell like chlorine. When I called Expedia to voice my complaints they offered me a 200 inconvenience credit which I never got and when they tried to reach the so called property manager she was nowhere to be found and would erratically answer text messages. Avoid this place!
by A traveller
Posted Dec. 27, 2023 on Expedia
Everything was disgusting! Hair everywhere, in the shower on the towels we got in and out of there. We didn’t even stay. They sent someone to take photos - she found more hair/ the sheets were dirty too
by A traveller
Posted Dec. 22, 2023 on Expedia
Very well located
