Note fondée sur 14 évaluations de clients
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4,7 Propreté de la chambre
5,0 État de l’hôtel
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avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 mars 2024 sur Expedia
par un voyageur
Couple trip
Publié le 16 févr. 2024 sur HomeAwayGreat weather
par un voyageur
Publié le 17 déc. 2023 sur Expedia
par un voyageur de Houston
Awesome
Publié le 27 juill. 2023 sur HomeAwayEverything was great! The resort staff was friendly and accommodating. Would def stay again.
par un voyageur
Publié le 11 mai 2023 sur Expedia
par un voyageur
Awesome apt
Publié le 6 oct. 2022 sur HomeAwayAwesome place to stay , the pool was really crowded
par un voyageur
This building has the fastest elevator ever!!! The property was perfect!
Publié le 15 mai 2022 sur HomeAwayAwe will sztAy agaIn ! 5 Stars!
par un voyageur
Nice property
Publié le 2 avr. 2022 sur HomeAwayEverything was really nice at this resort. My only complaint would be the pool and pool area way to small for the size of property. Spent all our time at the beach.
par un voyageur
Oceanfront stay
Publié le 2 avr. 2022 sur HomeAwayProperty was in a great location. Check in was easy. Private beach was a plus. View from balcony was great! Could watch sunrise in one direction and sunset in other.
par un voyageur de Chicago
Positives & Negatives
Publié le 31 mars 2022 sur HomeAwayPositives : Marenas Resort is in a good location on the beach (not terribly crowded) and there is a Publix a block down. The front desk, cleaning staff and bar tenders friendly. Room was stocked with basic kitchen utensils, plates, bowels and a coffee maker (designed to only use thier coffee pods). No condiments.
Negatives : Host was terrible and will NEVER communicate with you. Never ever responded to any calls emails or anything. Advertised with parking, tried to get a hold of host who never answered. I called VRBO and they told me parking was included in stay stay and I called the day before check in (past the refundability). Only then before my flight was the advertisement changed to include a parking fee. Found out at the front desk about the additional charge. At that point I had to decide to check in or call VRBO for alternate accommodations which is HUGE hassle and wouldn't have worked because everything was pretty solidly booked up. I was told by the front desk that Franklin Da Costa is the Marketing Manager of the resort. So I checked in thought, hey this is a 4-star resort so they will be straight and fix the cost of parking. BUT Franklin De Costa never returned any calls from the front desk, never contacted me after the stay. Contacted VRBO, they said they can't do anything and I would have to work it out with the host even though I saved my receipts and host would never call back. I even called and emailed the general manager (Romina). Franklin Da Costa weeks. I gave the Romina a week. Never heard anything.
Also... dont expect anything like a small condiment like salt. I asked the front desk and they initially said yes sure. 1min later they called back and said no. I was surprised. A couple packets of salt was all I was asking for and was happy to walk down to pick it up. Still no.
The surrounding a limited number of restaurants that have ok food but is waaaaay overpriced. Paid $28 for 2 slices worth of pizza, a coke, and a beer. The 6 slices i was charged for was 2 slices worth cut up to what almost looked like but sized sliced. It made Costco pizza look like gourmet pizza that was just delivered straight from Italy. I rented a BMW through Turo which was another disaster and won't be using that platform again at all. I've had good experiences through VRBO in the past but now I will question it more.
I am doubting I will be staying at Marenas again. Its listed as 4-star hotel but management is acting more like a 2-star hotel.