Ratings based on 905 Guest Reviews

Hear it directly from our travellers
4.0 out of 5
100% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Feb. 28, 2024 on Hotels
Comment from Hotel Management
Feb. 29, 2024 by Julia M, Hotel Management
Thank you for taking the time to write a review of your recent stay. We are pleased you enjoyed your overall visit with us; we look forward to welcoming you back in the future.
4 out of 5
by A traveller

Couples Weekend

Posted Feb. 25, 2024 on Hotels
Front desk and service is good. Hotel is tired is for an IC. Pending price, would stay at St Paul Hotel for amenities over this.
Comment from Hotel Management
Feb. 29, 2024 by Julia M, Hotel Management
Thank you for your review from your stay. We are so glad that you had good experience with the front desk staff and service. We hope to make your stay a perfect 10 in the future!
3 out of 5
by A traveller

Posted Feb. 23, 2024 on Expedia
Comment from Hotel Management
Feb. 29, 2024 by Julia M, Hotel Management
We sincerely appreciate you taking the time to share this review. I would like to apologize that the experience you had did not meet the high standards we have set for ourselves at the Intracontinental. I will be sure to address these issues with our team and hope that you will allow us the opportunity to serve you again.
4 out of 5
by A traveller

Posted Feb. 22, 2024 on Expedia
Comment from Hotel Management
Mar. 27, 2024 by Julia M, Hotel Management
Thank you for taking the time to write a review of your recent stay. We are pleased you enjoyed your overall visit with us; we look forward to welcoming you back in the future
4 out of 5
by A traveller

Posted Feb. 21, 2024 on Expedia
I liked the service and the room was nice. Could have been more quiet at night.
Comment from Hotel Management
Feb. 22, 2024 by Julia M, Hotel Management
Thank you for your review from your stay! We are happy you enjoyed your overall time with us. We hope to see you back in the future
1 out of 5
by A traveller

Posted Feb. 19, 2024 on Expedia
Comment from Hotel Management
Mar. 27, 2024 by Julia M, Hotel Management
We sincerely appreciate you taking the time to share this review. I would like to apologize that the experience you had did not meet the high standards we have set for ourselves at the Intracontinental. I will be sure to address these issues with our team and hope that you will allow us the opportunity to serve you again.
4 out of 5
by A traveller

So cold

Posted Feb. 18, 2024 on Hotels
The room never warmed up.
Comment from Hotel Management
Feb. 19, 2024 by Julia M, Hotel Management
Thank you for your review from your stay. We apologize that your room was cold and didnt warm up we will notify our engineering team so they may look into this issue further.
5 out of 5
by A traveller

Posted Feb. 17, 2024 on Expedia
The staff was absolutely amazing! Will be staying there again hands down! We felt famous!
Comment from Hotel Management
Feb. 19, 2024 by Julia M, Hotel Management
Thank you very much for sharing your wonderful experience at our hotel with us. We strive to provide the best possible service and guest experiences every day, and it’s always great to hear from our guests on how we’re doing. We try to make everyone’s visit a “Home away from Home” by providing the best comfort, the friendliest service and the best of amenities.
5 out of 5
by A traveller from churdan

Posted Feb. 15, 2024 on Expedia
We stayed here to attend the Madonna concert in St. Paul. The staff was super friendly and everything was perfect.
Comment from Hotel Management
Feb. 17, 2024 by Julia M, Hotel Management
Thank you for your review from your stay with us! We are glad that you enjoyed our central location in downtown and the staff were able to make your stay perfect! We hope to welcome you back again soon!
5 out of 5
by A traveller

Posted Feb. 14, 2024 on Hotels
Comment from Hotel Management
Feb. 17, 2024 by Julia M, Hotel Management
Thank you for taking the time to write a review of your recent stay. We are pleased you enjoyed your overall visit with us; we look forward to welcoming you back in the future.