Ratings based on 959 Guest Reviews
Hear it directly from our travellers
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 4, 2024 on Expedia
Staff were kind and helpful, and also understanding of a few particular requests! We will be back :)
Comment from Hotel Management
Feb. 4, 2024 by Saurabh, Hotel Management
Dear valued guest,Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words and we look forward to seeing you again. Best regards
by A traveller
Posted Feb. 4, 2024 on Expedia
Comment from Hotel Management
Mar. 20, 2024 by Saurabh, Hotel Management
Dear valued guest,Thank you for taking the time to tell us about your experience at Holiday Inn Express MONCTON. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Best Regards
by A traveller
Advertising misinformation and hotel staff problem
Posted Feb. 3, 2024 on HotelsI would never stay at holiday inn again I rented the best room that was supposed to have full kitchen and I could tell from the pics online that it had a glass top stove with a range hood but the stove was gone and a piece of stained wood was in its place so I couldn’t cook 300$ worth of friggen food I brought too cook for my girlfriends birthday I told the staff and they said they would do something for me but didn’t
Then Saturday morning around 1130am I took my girlfriend out to lunch because I couldn’t cook in there and during that time the reception that day gave my room to another customer who went into my room with all my things and money in there and I find out because my hotel keys no longer work when we come back from lunch and I had to go back down to main floor talk to reception and she reprogrammed our key cards and explained what happened I asked for something too cook on again and was told I would get it but it never happened also our blinds where electric and they stopped working in our room which they fixed that but. Nothing else plus there were kids running around all day and night knocking on our doors and running away it’s was a disaster of a weekend and I’m disappointed about all of it so much so that I started booking my hotels my last 2 stays threw someone else
Comment from Hotel Management
Feb. 3, 2024 by Saurabh, Hotel Management
Dear valued guest,We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. I have shared the information you gave us with the appropriate parties, who will investigate and correct any errors. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future. We hope that you will give us the opportunity to make it up to you and serve you again in the future. Best Regards
by A traveller
Posted Jan. 30, 2024 on Hotels
The hotel is well situated just off of the Trans Canada Highway. The rooms were clean and there is a nice complimentary breakfast in the morning. There is ample parking out front.
Comment from Hotel Management
Jan. 31, 2024 by Saurabh, Hotel Management
Dear valued guest,Thank you for taking the time to tell us about your experience at Holiday Inn Express MONCTON. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Best Regards
by A traveller
Posted Jan. 21, 2024 on Expedia
Comment from Hotel Management
Jan. 21, 2024 by Saurabh, Hotel Management
Dear valued guest,Thank you for taking the time to tell us about your experience at Holiday Inn Express MONCTON. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Best Regards
by A traveller
Posted Jan. 17, 2024 on Hotels
Comment from Hotel Management
Jan. 17, 2024 by Saurabh, Hotel Management
Dear valued guest,Thank you for taking the time to tell us about your experience at Holiday Inn Express MONCTON. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Best Regards
by A traveller
Posted Jan. 14, 2024 on Hotels
Comment from Hotel Management
Jan. 14, 2024 by Saurabh, Hotel Management
Dear valued guest,Thank you for taking the time to tell us about your experience at Holiday Inn Express MONCTON. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Best Regards
by A traveller
Posted Jan. 12, 2024 on Expedia
Clean room and atmosphere
Comment from Hotel Management
Jan. 12, 2024 by Saurabh, Hotel Management
Dear valued guest,Thank you for taking the time to tell us about your experience at Holiday Inn Express MONCTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Best Regards
by A traveller from Pictou
Posted Jan. 9, 2024 on Expedia
Great spot.
Comment from Hotel Management
Jan. 10, 2024 by Saurabh, Hotel Management
Dear valued guest,Thank you for taking the time to tell us about your experience at Holiday Inn Express MONCTON. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Best Regards
by A traveller
Posted Jan. 5, 2024 on Expedia
Comment from Hotel Management
Jan. 10, 2024 by Saurabh, Hotel Management
Dear valued guest,Thank you for taking the time to tell us about your experience at Holiday Inn Express MONCTON. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Best Regards
