Ratings based on 2 Guest Reviews

Hear it directly from our travellers
2.5 out of 5
4.5 Room cleanliness
3.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
3 out of 5
by A traveller

Posted Sep. 15, 2022 on Expedia
We stayed here for The Ironman race. Good: Location was excellent, right in the village The unit was very nice Kitchen was well equipped with dishes and pans Beds comfortable Very roomy - 5 stayed there Clean Not So Good We had no idea we were to check in at another hotel, 10 minute drive away, general communication about check in completely lacking Restaurant/bar next door was very loud Friday and Saturday night, music kept us up until 2 am even with ear plugs Beautiful bedroom balcony but wasn’t used because of garbage that could be seen strewn along the building, mainly from the local bar Had no coffee filters - pretty much considered a necessity, called reception who was going to send someone, 4 days later still none, luckily a local grocery store close by Stayed 6 days and no fresh towels sent or a check in?? Air conditioning broke second to last day, they sent someone same day who left without telling us it wasn’t fixed. Spent the night with no air, advised at checkout, they were going to see if they could compensate something, 4 weeks later - nothing Sleeps up to 8 but only 1 parking spot in a very small and difficult parking garage. Had to pay for parking of second vehicle $250 No explanation about how to access building other than through the parking garage, figured it out eventually but took a few days
2 out of 5
by A traveller

Not as listed

Posted Feb. 20, 2020 on HomeAway
Amenities stated ski in and ski out. It was definitely NOT ski in and ski out. You had to walk through the village up and downhill to get to the slopes with your ski boots on. We paid more money than we normally would have for a three night/two day ski trip because we wanted ski in ski out. But it was not.
Comment from Hotel Management
Oct. 8, 2020 by VrboOwner, Hotel Management
Brenda, I sincerely apologize that this listing was not as expected. Accuracy is of the utmost importance to us. We will update the listing's location and make certain it is accurate. Best, Mont Tremblant Sunstar