Ratings based on 400 Guest Reviews
Hear it directly from our travellers
3.4 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from Bonita Springs
Posted Mar. 3, 2024 on Expedia
Comment from Hotel Management
Mar. 5, 2024 by Guest Relations Management, Hotel Management
Hi NicoleThank you so much for awarding us a perfect rating of 5 out of 5! We're thrilled to hear that you had a fantastic experience at Red Roof Inn Monteagle - I-24. Your satisfaction is our top priority, and we're delighted that we were able to meet and exceed your expectations. It was a pleasure hosting you, and we can't wait to welcome you back for another wonderful stay.
by A traveller
Repeat visitor
Posted Mar. 2, 2024 on HotelsNo frills. Very clean. My room was on the interstate side and was VERY noisy from semi traffic. Ask for room on opposite side
Comment from Hotel Management
Mar. 3, 2024 by Guest Relations Specialist, Hotel Management
Hi Joseph,We're delighted to hear that you found our hotel to be very clean, as cleanliness is one of our top priorities. While we aim to provide a comfortable stay for all our guests, we understand that noise from the interstate can be disruptive to some. We apologize for any inconvenience this may have caused you. Your feedback is valuable to us, and we'll certainly take it into consideration for future improvements.
by A traveller
Posted Mar. 2, 2024 on Expedia
Room would have been ok except the hair dryer was burned out and there was only about 1/4 roll of toilet paper, No instructions on how to check out - brought key to the front but everything was locked and no key dropoff so went back to the room and left the in in there, Spent almost an hour on the phone with Expedia because even though my reservation was paid for - the hotel could not find the payment and insisted I pay again. Expedia had to refund my initial payment. After traveling for 12 hours - did not appreciate having to talk to Expedia for so long!
Comment from Hotel Management
Mar. 3, 2024 by Guest Relations Specialist, Hotel Management
Hi Gail,We apologize for the inconveniences you experienced during your stay. Our team works diligently to ensure all amenities are in working order, and we regret that the hair dryer malfunctioned. We'll address this promptly to prevent future occurrences. Regarding the check-out process, we apologize for any confusion; we'll work on improving communication to make it more seamless for our guests. Regarding the payment issue, we understand your frustration and are working closely with our payment processing partners to rectify the situation. We appreciate your feedback and hope to have the opportunity to provide you with a smoother experience in the future.
by A traveller
Posted Feb. 28, 2024 on Expedia
The room was very clean and was pet friendly for our big dog with no extra fees. The only downside is that it is next to an interstate so you have to hear that all night long, we just turned some white noise on and shut it out.
Comment from Hotel Management
Feb. 29, 2024 by Guest Relations Management, Hotel Management
Hi Melanie! We're delighted to hear that you found our room to be clean and that our pet-friendly policy worked well for your big dog! We apologize for any inconvenience caused by the noise from the nearby interstate. It's great to hear that you were able to mitigate it with some white noise. If there's anything else we can do to improve your experience, please don't hesitate to let us know. We appreciate your feedback and hope to welcome you and your furry friend back again soon!
by A traveller
Posted Jan. 5, 2024 on Expedia
Comment from Hotel Management
Jan. 10, 2024 by Guest Relations Management, Hotel Management
Hi Edwin! Thank you for taking the time to share your feedback, and we appreciate your 4 out of 5 rating. We're pleased to hear that overall, you had a positive experience during your stay. We are committed to continuously improving our services, and your insights are valuable to us. If there are specific areas where you think we could enhance your experience further, please feel free to provide additional details. We hope to have the pleasure of hosting you again in the future and delivering an even more enjoyable stay.
by A traveller
Posted Jan. 2, 2024 on Expedia
Comment from Hotel Management
Jan. 10, 2024 by Guest Relations Management, Hotel Management
Hi Drew! Thank you for choosing Red Roof Inn Monteagle - I-24 and for sharing your excellent 5 out of 5 rating with us! We are thrilled to hear that you had a fantastic and perfect experience during your stay. Your satisfaction is our utmost priority, and your positive feedback reaffirms the hard work we put into making each guest's experience memorable. We appreciate your positive rating and look forward to welcoming you back for another outstanding stay. If there's anything specific you enjoyed or any suggestions you may have, we'd love to hear more about your experience.
by A traveller
Posted Dec. 23, 2023 on Expedia
Comment from Hotel Management
Dec. 25, 2023 by Guest Relations Specialist, Hotel Management
Hi Amanda,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.
by A traveller
Sleep and leave
Posted Dec. 17, 2023 on HotelsThe price was good it had stained or mold in between tub and tile. The paint and flooring looked a little beat up. Had 4 big pillows unable to sleep with them, staff was friendly, and the price was good for sleeping for eight hours and leaving.
Comment from Hotel Management
Dec. 19, 2023 by Guest Relations Management, Hotel Management
Hi Timothy! Thank you for choosing to stay at our hotel and for providing your feedback. We appreciate your comments, both positive and constructive, as they help us identify areas for improvement. We're glad to hear that our friendly staff and affordable pricing made your short stay satisfactory. However, we apologize for any inconvenience caused by the condition of the bathroom and the issues with the pillows. Please be assured that we take your feedback seriously, and we will address these concerns to enhance the overall guest experience. We value your business and hope you'll consider giving us another opportunity to serve you in the future. If you have any additional comments or suggestions, please feel free to share them with us.
by A traveller
Posted Dec. 15, 2023 on Expedia
Comment from Hotel Management
Dec. 16, 2023 by Guest Relations Specialist, Hotel Management
Hi Dianne,Thank you for sharing the rating about your experience here with us. We are happy to see your stay was pleasant overall, and we hope to have the pleasure of hosting you again soon.
by A traveller
Posted Dec. 4, 2023 on Hotels
Comment from Hotel Management
Dec. 7, 2023 by Guest Relations Management, Hotel Management
Hi Travis! Thank you for taking the time to share your rating of 4 out of 10 for your recent stay with us. We're genuinely sorry to hear that your experience didn't meet your expectations. We'd appreciate the opportunity to learn more about the specific issues you encountered during your stay. Your feedback is crucial in helping us identify areas for improvement. If you could provide more details or suggestions, we would be grateful. Our commitment is to ensure every guest has a positive experience, and we hope to have the chance to make things right during your next visit.
