Ratings based on 926 Guest Reviews
Hear it directly from our travellers
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 4, 2024 on Expedia
Comment from Hotel Management
Feb. 8, 2024 by Maeva, Hotel Management
Merci Lorin pour votre note !
by A traveller
Posted Feb. 2, 2024 on Expedia
Comment from Hotel Management
Feb. 8, 2024 by Maeva, Hotel Management
Merci Anne Marie pour votre note, nous sommes ravis de voir que avez passe un bon sejour.
by A traveller
Posted Jan. 31, 2024 on Expedia
Thank you for my late check out at 1pm as my fly was at 2 was awesome to spend more time at the premises
Comment from Hotel Management
Jan. 31, 2024 by Maéva, Hotel Management
Thank you for your comment Mr Alejandro ! It was with pleasure.
by A traveller
Posted Jan. 30, 2024 on Hotels
Comment from Hotel Management
Jan. 30, 2024 by Pacale, Hotel Management
All the team thanks you for your note !
by A traveller
Posted Jan. 30, 2024 on Expedia
Comment from Hotel Management
Jan. 31, 2024 by Maéva, Hotel Management
All the team thanks you for your note Qiuying !
by A traveller
Posted Jan. 28, 2024 on Expedia
Everything was good
Comment from Hotel Management
Jan. 29, 2024 by Maéva, Hotel Management
Thank you for your note Mrs Lavisa !
by A traveller
Posted Jan. 28, 2024 on Expedia
The customer service is weak
Comment from Hotel Management
Feb. 5, 2024 by Chyna, Hotel Management
I recognize your time is valuable and appreciate the feedback you have provided. Receiving warm and friendly service from our staff sets the tone for a great stay. This was not your experience, and I sincerely apologize for failing to meet your expectations. If ever there is anything we can do for you when your travels brings you back to Montreal, please don't hesitate to give us a call ahead of time so we can make a more pleasurable stay for you.
by A traveller
Posted Jan. 28, 2024 on Expedia
Comment from Hotel Management
Mar. 21, 2024 by Sam, Hotel Management
Thank you so much for your review!Looking forward to see you in the near future!
by A traveller
Posted Jan. 25, 2024 on Expedia
Comment from Hotel Management
Jan. 29, 2024 by Maéva, Hotel Management
All the team thanks you for your note Mr Ryder !
by A traveller
Posted Jan. 25, 2024 on Expedia
Comment from Hotel Management
Mar. 24, 2024 by Alexi, Hotel Management
Thank you for choosing the AC Hotel Montreal Downtown for your recent travels to Montreal. Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speaks strongly to our company’s core values, “good service at a fair price.” Thank you again for taking the time to provide your feedback on the Guest Satisfaction Survey and we look forward to serving you again soon! Sincerely,
