Ratings based on 728 Guest Reviews

Hear it directly from our travellers
3.1 out of 5
67% of guests recommend
3.4 Room cleanliness
3.9 Service & staff
3.1 Room comfort
3.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
1 out of 5
by A traveller

Posted Jul. 4, 2023 on Expedia
We only stayed one night, it was not a good experience.
3 out of 5
by A traveller

This traveller left a rating score only Posted Jun. 29, 2023 on Expedia
4 out of 5
by A traveller

Mostly Ok.

Posted Jun. 21, 2023 on Hotels
Ice maker didn't work. Coffee was usually almost empty. Staff was friendly.
2 out of 5
by A traveller

Posted Jun. 19, 2023 on Expedia
The room was filthy and shower was not clean.Wayne offered us another room we declined because we were off to work that evening and had already loaded our suitcase’s and gear.To the owners ,you may want to rethink the way you track clean rooms and dirty rooms.It ain’t hard.
5 out of 5
by A traveller

Posted Jun. 18, 2023 on Expedia
Adequate accommodations, friendly staff.
4 out of 5
by A traveller

Posted Jun. 17, 2023 on Expedia
Convenient location for me, room updated, bed comfortable. Basic amenities, reasonably priced.
1 out of 5
by A traveller

Posted Jun. 9, 2023 on Expedia
Worst hotel experience of my life. The room was filthy. So disgusting that I left without staying. But they charged me almost $400 anyway. Have been calling daily for a week and getting the runaround. A manager never calls me back and the staff at the front desk refuses to give me the phone number for corporate. Very disappointed in this establishment.
Comment from Hotel Management
Jun. 12, 2023 by Amber M., Hotel Management
Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately.
5 out of 5
by A traveller

Posted May 15, 2023 on Expedia
The property was very quiet at night donut was easy to sleep. The staff were incredibly helpful during my stay.
Comment from Hotel Management
May 30, 2023 by Amber M., Hotel Management
Thank you so much for your review! We will share this with the team to let them know to keep up the amazing work and know their efforts are paying off.
3 out of 5
by A traveller from Tacoma

Posted May 12, 2023 on Expedia
Comment from Hotel Management
May 30, 2023 by Amber M., Hotel Management
We are incredibly grateful that you took the time out to leave us a review. If there’s anything we mayimprove upon, please let us know. Safe Travels!
1 out of 5
by A traveller

Posted May 10, 2023 on Expedia
This is the worst place I have ever stayed. First night we stayed was in a room that was on a maintenance hold. Lights in the bathroom weren’t even working. The next day we were moved to a new room. The shower leaked and flooded into the main room underneath the bathroom wall.
Comment from Hotel Management
May 30, 2023 by Amber M., Hotel Management
Thank you for your review. I’m sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention.