Ratings based on 73 Guest Reviews
Hear it directly from our travellers
4.2 Room cleanliness
3.9 Service & staff
4.1 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 24, 2024 on Expedia
Comment from Hotel Management
Mar. 15, 2024 by Jaypee Residency Manor, Hotel Management
Dear Ms. Indu, Greetings from Jaypee Hotels & Resorts! At the outset, I would like to thank you for giving us the opportunity to serve you during your most recent stay with us. We would like to thank you for your valuable feedback that you have provided about our hotel. We understand that it is only through the feedback from our guests that we can continue to make improvements and strive for excellence. Your comments are an invaluable source of information, and we truly appreciate your taking the time to provide us your precious feedback. We are glad that you enjoyed our hospitality. Please do not hesitate to reach out if there is anything else we can do to enhance your experience with us. We hope to have a pleasure of welcoming you back soon. Once again, thank you for your valuable input! Warm Regards Abhishek NarangResident Manager
by A traveller
Posted Jan. 20, 2024 on Hotels
Comment from Hotel Management
Feb. 23, 2024 by Jaypee Residency Manor, Hotel Management
Dear Mr. Pradeep, Greetings from Jaypee Hotels & Resorts! At the outset, I would like to thank you for giving us the opportunity to serve you during your most recent stay with us. We would like to thank you for the wonderful feedback that you have provided about our hotel. We understand that it is only through the feedback from our guests that we can continue to make improvements and strive for excellence. Your comments are an invaluable source of information, and we truly appreciate your taking the time to provide us your precious feedback. We are glad that you enjoyed our hospitality. Please do not hesitate to reach out if there is anything else we can do to enhance your experience with us. We hope to have a pleasure of welcoming you back soon. Once again, thank you for your valuable input! Warm Regards Abhishek NarangResident Manager
by A traveller
JP in Mussourie is a bit underrated!
Posted Jan. 13, 2024 on HotelsService was absolutely fantastic. But it’s partly because they have cheap “interns” doing the rounds.
The room was very comfortable, but 1. The entrance light was not working, 2 the shower door gasket is very old and shrivelled, so the water leaks out.
The restaurant food is good to very good, but prices are way out of line. Same with liquor.
The morning breakfast buffet is “free” and there is good variety and choices. The staff goes out of their way to accommodate special requests.
The cultural events and high tea in the afternoon is great. But as it gets chilly in the later afternoon, the bonfires are inviting. But, as I discovered, also very expensive! It might be good for the hotel to light at least one big fire for all guests to enjoy.
All in all, a very good experience, but the property could use a bit of TLC.
Nevertheless, if you ignore the small “issues”, and focus on the beautiful nature surrounding this property, you will have a great time.
Comment from Hotel Management
Jan. 16, 2024 by Abhishek Narang, Hotel Management
Dear Guest, Greetings from Jaypee Hotels & Resorts! At the outset, I would like to thank you for giving us the opportunity to serve you during your most recent stay with us. We would like to thank you for the wonderful feedback that you have provided about our hotel. We understand that it is only through the feedback from our guests that we can continue to make improvements and strive for excellence. Your comments are an invaluable source of information, and we truly appreciate your taking the time to provide us with such detailed feedback. We are glad that you enjoyed our hospitality. Please do not hesitate to reach out if there is anything else we can do to enhance your experience with us. We hope to have a pleasure of welcoming you back soon. Once again, thank you for your valuable input! Warm Regards Abhishek Narang Resident Manager
by A traveller
Posted Jan. 3, 2024 on Expedia
I visited with my family with 2 kids and we thoroughly enjoyed the property. Though property is not on mall road, it is self contained - be it valley views or Mussorie view or lot of games for your family and kids to enjoy or the heated pool.
Highly recommended.
Comment from Hotel Management
Feb. 23, 2024 by Jaypee Residency Manor, Hotel Management
Dear Mr. Mohit, Greetings from Jaypee Hotels & Resorts! At the outset, I would like to thank you for giving us the opportunity to serve you during your most recent stay with us. We would like to thank you for the wonderful feedback that you have provided about our hotel. We understand that it is only through the feedback from our guests that we can continue to make improvements and strive for excellence. Your comments are an invaluable source of information, and we truly appreciate your taking the time to provide us with such detailed and positive feedback. We are glad that you enjoyed our hospitality. Please do not hesitate to reach out if there is anything else we can do to enhance your experience with us. We hope to have a pleasure of welcoming you back soon. Once again, thank you for your valuable input! Warm Regards Abhishek NarangResident Manager
by A traveller
Posted Oct. 27, 2023 on Expedia
Comment from Hotel Management
Mar. 14, 2024 by Jaypee Residency Manor, Hotel Management
Dear Mr. Gaurav, Greetings from Jaypee Hotels & Resorts! At the outset, I would like to thank you for giving us the opportunity to serve you during your stay with us. We would like to thank you for your valuable feedback that you have provided about our hotel. We understand that it is only through the feedback from our guests that we can continue to make improvements and strive for excellence. Your comments are an invaluable source of information, and we truly appreciate your taking the time to provide us your precious feedback. We are glad that you enjoyed our hospitality. Please do not hesitate to reach out if there is anything else we can do to enhance your experience with us. We hope to have a pleasure of welcoming you back soon. Once again, thank you for your valuable input! Warm Regards ManagementJaypee Residency ManorMussoorie
by A traveller
Posted Jul. 2, 2023 on Expedia
Over all good experience
Hotel has positive vibes
Comment from Hotel Management
Mar. 14, 2024 by Jaypee Residency Manor, Hotel Management
Dear Ms. Chetna, Greetings from Jaypee Hotels & Resorts! At the outset, I would like to thank you for giving us the opportunity to serve you during your stay with us. We would like to thank you for your valuable feedback that you have provided about our hotel. We understand that it is only through the feedback from our guests that we can continue to make improvements and strive for excellence. Your comments are an invaluable source of information, and we truly appreciate your taking the time to provide us your precious feedback. We are glad that you enjoyed our hospitality. Please do not hesitate to reach out if there is anything else we can do to enhance your experience with us. We hope to have a pleasure of welcoming you back soon. Once again, thank you for your valuable input! Warm Regards ManagementJaypee Residency ManorMussoorie
by A traveller
Posted Jun. 2, 2023 on Hotels
by A traveller
Posted May 2, 2023 on Expedia
It was a beautiful property with panoramic views of mussoorie. Great food and awesome spread for breakfast.
Comment from Hotel Management
Mar. 14, 2024 by Jaypee Residency Manor, Hotel Management
Dear Ms. Gauravi, Greetings from Jaypee Hotels & Resorts! At the outset, I would like to thank you for giving us the opportunity to serve you during your stay with us. We would like to thank you for your valuable feedback that you have provided about our hotel. We understand that it is only through the feedback from our guests that we can continue to make improvements and strive for excellence. Your comments are an invaluable source of information, and we truly appreciate your taking the time to provide us your precious feedback. We are glad that you enjoyed our hospitality. Please do not hesitate to reach out if there is anything else we can do to enhance your experience with us. We hope to have a pleasure of welcoming you back soon. Once again, thank you for your valuable input! Warm Regards ManagementJaypee Residency ManorMussoorie
by A traveller
Posted May 2, 2023 on Expedia
Amenities and property on the whole were great. However, room quality was not upto the mark ( wooden flooring having sharp nail in one place and sliding wardrobe not opening etc.)
Comment from Hotel Management
Mar. 14, 2024 by Jaypee Residency Manor, Hotel Management
Dear Mr. Priyesh, Greetings from Jaypee Hotels & Resorts! At the outset, I would like to thank you for giving us the opportunity to serve you during your stay with us. We would like to thank you for your valuable feedback that you have provided about our hotel. We understand that it is only through the feedback from our guests that we can continue to make improvements and strive for excellence. Your comments are an invaluable source of information, and we truly appreciate your taking the time to provide us your precious feedback. We are glad that you enjoyed our hospitality. We apologize for the inconvenience you faced during your stay. Please do not hesitate to reach out if there is anything else we can do to enhance your experience with us. We hope to have a pleasure of welcoming you back soon. Once again, thank you for your valuable input! Warm Regards Abhishek NarangResident Manager
by A traveller
Posted Feb. 6, 2023 on Hotels
Booked this stay for my parents anniversary and they loved it there!
Good Service
