Ratings based on 455 Guest Reviews
Hear it directly from our travellers
3.3 Room cleanliness
3.4 Service & staff
3.4 Room comfort
3.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jul. 24, 2023 on Hotels
Great value for money, staff friendly at the desk, facilities good, parking fantastic but cleanliness of apartment was poor. Lots of areas in the apartment that hadn't been cleaned and you could see the cobwebs. A lack of plug points for charging of electronic devices. No air conditioning (was aware of this), however, only one fan for one bedroom, nothing for the other bedroom so my family had an uncomfortable night
Comment from Hotel Management
Aug. 17, 2023 by Appart city Nancy , Hotel Management
Bonjour,Nous espérons vous revoir vous et votre famille et vous montrer que nous prenons en compte votre avis même négatif afin de vous rendre votre prochaine visite plus agréable. En effet, nous vous prions de bien vouloir nous excuser pour les désagréments rencontrés tel que la propreté et les toiles d'araignées . Nous allons êtres plus vigilants a ce sujet . Nous restons à votre disposition pour de plus amples renseignementsA très bientôt, chez Appart City Nancy
by A traveller from Plano
Posted Apr. 30, 2023 on Expedia
Very good hotel in a good location.
by A traveller
Posted Sep. 26, 2020 on Hotels
Comment from Hotel Management
Sep. 29, 2020 by La Team Appart'City, Hotel Management
Bonjour Nikolay,
Vous vous remercions pour votre retour concernant votre séjour parmi nous, c'est un réel plaisir de savoir que tout s'est bien passé!
Au plaisir de vous recevoir lors d'un prochain séjour,
Cordialement,
by A traveller
Gave it a go... fell way short
Posted Sep. 23, 2020 on HotelsOk for one night i suppose but general feeling was of of lack of cleanliness. Bad smell in corridors and in the room.
Staff friendly though..
Comment from Hotel Management
Sep. 23, 2020 by La Team Appart'City, Hotel Management
Dear Nazim,
Thank you for taking the time to provide feedback following your stay with us.
We are sorry that the odors may have bothered you and we apologize for the inconvenience caused.
We thank you for the feedback on our staff, we will not fail to share it with our teams. We look forward to welcoming you during your next stay.
Best regards,
by A traveller
Posted Dec. 31, 2019 on Hotels
It was cold in the apartment
Comment from Hotel Management
Jan. 1, 2020 by Appart'City team, Hotel Management
Dear Boyko,
Thank you for taking the time to return after your stay, we wish to inform you that our reception is open 24/24 and 7/7, do not hesitate to contact us directly during a next stay, our teams are happy to be available if needed!
Best regards,
by A traveller
Posted Aug. 13, 2019 on Expedia
Comment from Hotel Management
Aug. 21, 2019 by L'équipe d'Appart'City, Hotel Management
Bonjour,
Nous vous remercions pour votre retour, c'est une réel plaisir pour nos équipes de voir que tout s'est bien passé.
Au plaisir de vous recevoir à nouveau,
by A traveller
Posted Jul. 31, 2019 on Hotels
Comment from Hotel Management
Aug. 21, 2019 by l'équipe d'Appart'City, Hotel Management
Bonjour Ahmed,
Nous vous remercions pour votre retour, c'est une réel plaisir pour nos équipes de voir que tout s'est bien passé.
Au plaisir de vous recevoir à nouveau,
by A traveller
Posted Jul. 30, 2019 on Hotels
Comment from Hotel Management
Aug. 21, 2019 by L'équipe d'Appart'City, Hotel Management
Bonjour,
Nous vous remercions pour votre retour, c'est une réel plaisir pour nos équipes de voir que tout s'est bien passé.
Au plaisir de vous recevoir à nouveau,
by A traveller
Posted Jun. 18, 2019 on Expedia
Comment from Hotel Management
Jun. 22, 2019 by l'équipe d'Appart'City, Hotel Management
Bonjour,
Nous vous remercions d'avoir fait un retour sur votre séjour dans notre résidence, c'est un réel plaisir pour nos équipes de savoir que tout s'est bien passé.
Au plaisir de vous recevoir à nouveau,
Bien Cordialement,
by A traveller from Australia
Posted May 28, 2019 on Expedia
Our room was very smoke affected. Either through heavy smoking or perhaps an internal fire, kitchen incident that impregnated the carpet and soft furnishings. 24 hours later in another city our clothing reminded us of our "dud" room in Nancy. Sorry to say, this affected our stay. Suggest they investigate and fix before letting this room to anyone else. We didn't get off to a great start as we could not find the property as we ended up in another location after setting our GPS to the wrong location that was given on our online booking paper work, luckily or unluckily we found the property after some time.
Comment from Hotel Management
May 28, 2019 by Appart'City Team, Hotel Management
Hello,
Dear,
We thank you for taking the time to write a comment on your stay, we wish to inform you that our reception is open 24/24 and 7/7, do not hesitate to ask us during a next stay, we respond to requests with pleasure!
See you soon,
