Ratings based on 45 Guest Reviews
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4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
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TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
If I'm in the area, I will stay here.
Posted Feb. 29, 2024 on HotelsHad a wonderful stay. I complained about the temperature in my room being too warm and not being able to lower the temperature and they brought us a portable heater we could use. The staff was very accommodating, courteous and professional.
by A traveller
Posted Feb. 24, 2024 on Expedia
Very good
by A traveller
Posted Feb. 22, 2024 on Expedia
房間很大 很乾淨
by A traveller
Posted Jan. 30, 2024 on Expedia
by A traveller
Posted Jan. 19, 2024 on Expedia
by A traveller
Posted Jan. 4, 2024 on Expedia
交通便捷,4号地铁线就在酒店隔壁,街对面就是玄武湖和太阳宫,吃饭、看电影、散步都非常方便!早饭非常好吃!
by A traveller
Posted Jan. 3, 2024 on Expedia
The hotel is really good, the breakfast has many options and allows you to explore the Chinese cuisine, as an international, it was pretty good. The room and amenities conditions are similar to a top ranked hotel.
by A traveller
Posted Nov. 18, 2023 on Expedia
The chair had a stain in the center that would like up with any of the pelvic orfices
by A traveller
Serene Hangzhou
Posted Nov. 17, 2019 on HotelsThe hotel is near the scenic West Lake. It is convenient to local restaurants and shops, but away from the downtown hustle.
by A traveller from Lexington, SC
Posted Nov. 7, 2019 on Expedia
Holiday/Xuanwu is the best value in China. I've stayed all over the country, you simply cannot find a more beautiful hotel, with better food and wonderful staff cooperation for this price anywhere else in the country. Simply the best! They've done a fantastic job of redecorating, they're very personable and want you to be pleased. With this great attitude, I imagine most guests are just that. We certainly were!
Comment from Hotel Management
Nov. 8, 2019 by Hotel management team, Hotel Management
Dear guests, thank you for choosing nanjing xuanwu lake holiday inn! We are happy to know that you enjoy the pleasant experience during your stay, thank you for your praise to us, we will to power to continue efforts to improve the details of the service management, We sincerely look forward to your coming again!