Ratings based on 59 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Apr. 22, 2024
The lady at the front desk got our room ready early so that we could change our clothes quickly and head to a wedding in St. Helena on time. She also pointed out a great restaurant where we could have breakfast. Very helpful!!!!
Comment from Hotel Management
Apr. 22, 2024 by Darcy P, Hotel Management
Hello Dale, thank you for staying with us . We appreciate your feedback
by A traveller
Posted Feb. 15, 2024 on Expedia
Stayed in 1 king bed room. Seemed like it was remodeled recently. The room was spacious and clean. Location was good being close to grocery stores and restaurants.
Comment from Hotel Management
Feb. 24, 2024 by Chablis Inn guest services, Hotel Management
Hi Caroline, thank you for giving us a review. We are delighted you enjoyed your stay with us. We hope to see you again in the future. Warm regards- Chablis Inn
by A traveller
Posted Feb. 13, 2024 on Hotels
Comment from Hotel Management
Feb. 24, 2024 by Chablis Inn guest services, Hotel Management
Dear Lilianna, Thank you for your feedback. I am sorry to hear that you had a disappointing stay with us. We hope you give us another opportunity to host you in the future.
by A traveller
Posted Feb. 12, 2024 on Hotels
Comment from Hotel Management
Feb. 12, 2024 by Chablis inn Staff, Hotel Management
Hello Sasha, thank you for staying with us and your rating.
by A traveller
Posted Feb. 11, 2024 on Hotels
Comment from Hotel Management
Feb. 11, 2024 by Chablis inn Staff , Hotel Management
Hello Ana, thank you for staying with us and your rating
by A traveller from Fairfield
Posted Feb. 6, 2024 on Expedia
All in all, the staff were polite enough, but I wouldn't stay here again. The TV satellite system was not working (hence no TV in any of the rooms) and the staff couldn't do anything to correct it. I was in a room on the end that backed up to an outside alley way. There were people outside (homeless? druggies?) talking loud enough that I heard them until 1:30-2:00 AM. The heater was very loud and it cycled off and on during the night, waking me up. I finally turned it off.
Comment from Hotel Management
Feb. 7, 2024 by Chablis Inn Staff, Hotel Management
Hello Sunny, apologies for all the inconvenience and experience you have to go thru. that day there was a big problem with cable line and wasn't aware about .
by A traveller
Posted Jan. 12, 2024 on Expedia
Comment from Hotel Management
Jan. 16, 2024 by Doris, Hotel Management
Thank you Mark for taking the time to give us you review and staying with us at Chablis Inn Napa.
by A traveller
Posted Dec. 24, 2023 on Expedia
The only thing was tv not working in room..other than that staff really nice and i enjoyed my stay..
Comment from Hotel Management
Jan. 16, 2024 by Doris, Hotel Management
I am so sorry to hear Marisela the TV was not working but I am glad to hear you enjoy your stay.
by A traveller
Clean
Posted Dec. 17, 2023 on HotelsClean and nice room. Noisy due to street traffic. If they replaced the windows with double pane, not only helps with noise it would help with AC and heat running alot.
Comment from Hotel Management
Dec. 17, 2023 by doris, Hotel Management
Thank you for taking the time to give us your review and staying with us at the Chablis Inn Napa. We are happy that we could provide you with clean accommodations. I will give your suggestions to our management team.
by A traveller
Posted Dec. 4, 2023 on Expedia
Comment from Hotel Management
Dec. 14, 2023 by Chablis Inn guest services, Hotel Management
Hi Navid, thank you for giving us a review. We are delighted you enjoyed your stay with us. We hope to see you again in the future. Warm regards- Chablis Inn
