Ratings based on 954 Guest Reviews
Hear it directly from our travellers
2.3 Room cleanliness
3.0 Service & staff
2.7 Room comfort
2.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from Weston
Posted Mar. 25, 2024
I've stayed in some bad hotels before but this one was the worst I've ever experienced. I thought "It's a LaQuinta, they're a large chain with cleanliness standards. How bad could it be". It was BAD. Thankfully it was only for 1 night.
Comment from Hotel Management
Mar. 27, 2024 by Manager, Hotel Management
Hello Mario, We're sorry to hear that your stay at our hotel did not meet your expectations. We appreciate your feedback and will certainly share it with our team for further review. Our goal is to provide a comfortable experience for all our guests, and we apologize for any inconvenience you may have encountered during your time with us. We hope you will consider staying with us again in the future.
by A traveller
Needs a refresh
Posted Feb. 21, 2024 on HotelsCarpet worn
Concrete poor condition on landings.
Building needed paint.
Comment from Hotel Management
Feb. 24, 2024 by Manager, Hotel Management
Hello collin, Thank you for sharing your feedback with us. We appreciate your observations on the carpet, concrete, and building maintenance. We encourage all guests to reach out to the management directly with any concerns to ensure your next experience meets your expectations.
by A traveller
Skip the next time
Posted Feb. 18, 2024 on HotelsHeat didn’t work , I changed rooms at 1am. Bed had a huge indentation like a whole in the middle of the mattress !
Comment from Hotel Management
Feb. 21, 2024 by Manager, Hotel Management
Hello Donavon, We regret to hear about the inconveniences you experienced during your stay. Your feedback has been noted, and we will address these matters with our team to ensure we provide the best guest experience possible in the future.
by A traveller
Posted Feb. 17, 2024 on Hotels
Comment from Hotel Management
Feb. 21, 2024 by Manager, Hotel Management
Hello shekher, We appreciate you choosing to stay with us. Please don't hesitate to contact us directly with any feedback from your recent visit. We hope to welcome you back soon for an even better experience.
by A traveller
Posted Feb. 17, 2024 on Expedia
A hotel room is a hotel room is a hotel room
Comment from Hotel Management
Feb. 19, 2024 by Manager, Hotel Management
Hello Stephen, We appreciate your feedback and regret to hear that our room did not fully meet your expectations. Every guest's experience is valuable to us, and we will take your comments into consideration for future improvements. Thank you for choosing to stay with us, and we hope to welcome you back for a more satisfying visit in the future.
by A traveller
Posted Feb. 17, 2024 on Expedia
Property and rooms could use some updating toilets
Comment from Hotel Management
Feb. 20, 2024 by Manager, Hotel Management
Hello Edwin G.,We appreciate your feedback regarding our property and rooms. We value all guest comments and will take them into consideration for future improvements. Thank you for bringing this to our attention.
by A traveller
Under staffed.
Posted Feb. 15, 2024 on HotelsHotel shows age with cracked/rusted concrete. Second floor walkway seem slanted and cracking. Bathroom sink cracked from wall. Tub stopper not working and went out and got my own stopper. None of ice machines worked. Not even one above main lobby.
Comment from Hotel Management
Feb. 17, 2024 by Manager, Hotel Management
Hello Patrick,Thank you for taking the time to share your feedback with us. We apologize for any inconvenience caused during your stay. Our team is aware of the issues you mentioned and we are actively working on addressing them. We appreciate your understanding and hope to have the opportunity to welcome you back in the future for an improved experience.
by A traveller
Posted Feb. 11, 2024 on Expedia
Dirty, broken and dilapidated building
Comment from Hotel Management
Feb. 14, 2024 by Manager, Hotel Management
Hello David, We appreciate your feedback regarding your recent stay. We apologize for any inconvenience you may have experienced. Your concerns have been noted and will be shared with our management team for further review. We value your input and aim to provide a comfortable and pleasant experience for our guests.
by A traveller
Posted Feb. 10, 2024 on Hotels
Comment from Hotel Management
Feb. 13, 2024 by Manager, Hotel Management
Hello James, We apologize for any inconvenience you may have experienced during your stay. We kindly ask you to reach out to our hotel directly in order to share any feedback you may have, as we value our guests' input and strive for guest satisfaction. We hope to have the opportunity to welcome you back in the future and provide you with a better experience.
by A traveller
The trains
Posted Feb. 9, 2024 on HotelsThe noise from the train yard went on all night.
Comment from Hotel Management
Feb. 9, 2024 by Manager, Hotel Management
Hello Mary,Thank you for sharing your feedback regarding the noise disturbance. We apologize for any inconvenience caused during your stay. We understand how important a peaceful environment is for our guests and will take your comments into consideration for future improvements.
