The Sunset Stay offers its guests a terrace, tour/ticket assistance, and concierge services. Public spaces have free WiFi. The business-friendly The Sunset Stay also features laundry facilities, dry cleaning/laundry services, and express check-in. Self parking is free.
Horrible miscommunication experience. I booked this trip in September, 2023. I had all the confirmation and itinerary. It was paid off. I arrived at the property on December, 25, Christmas Day.
The property was closed and no one was there to help. There was a piece of paper and an emergency phone number hanging on the door. I called and the lady just said: âsorry mâmam I canât find your reservationâ. I texted the phone number with the receipt, the payment and the itinerary. No luck. No one even care to look into our paperwork.
My husband and I were left outside for more than 3 hours trying to figure out what to do.
Praise be to God, that after 3 hours on the phone, Expedia was able to book us in another hotel.
Although I understand it may have been a miscommunication between Expedia and the property, the Sunset Stay did not even offer to help or to accommodate us.
So , if this is your place of choice, make sure you confirm with the property. Otherwise you can end up stranded in a island.
Everything was great the erea was wonderful...2 thing was miss ing and the room to make it perfect hair dryer and a miror they only have one miror in the bedroom also for one week i was expected another bed sheets or blanket beside Everything was perfect i will go back if GOD willing
The check in was very easy and the ladies at the front desk are super nice, they actually walked me to the unit and shared all the features.
This place is super clean and comfortable