"I didn’t appreciate that we didn’t have hot water. It was barely warm. The staff kept saying they will figure it out, but no one ever came… " More
Manhattan stay
Your stay at this Manhattan hotel places you within 2 miles (3 km) of New York University and One World Trade Center. 5th Avenue and National September 11 Memorial are also within 2 miles (3 km).
Round-the-clock service
Free WiFi in public areas, luggage storage, and a safe deposit box are available at this hotel. The front desk is staffed around-the-clock and concierge services are on offer.
26 Sep. 2023 by CLH Team
Thank you for your review. We value your feedback and will work to make your next stay even better.
12 Aug. 2023 by CLH Team
Thank you for sharing your feedback. We're truly sorry to hear about your disappointing experience. Your feedback is valuable to us, and we will use it to improve our services. Please feel free to contact us directly if you would like to discuss your concerns further.
22 Apr. 2023 by Canal Loft Hotel
Dear Anne Marie,Thank you for staying with us!We are sorry we did not satisfy your expectations. Hot water was the issue we faced during cold weather and we have it fixed. Thank you for letting us know!Hope to see you again,Best Regards,
21 Mar. 2022 by Canal Loft Hotel Team
Dear Elom, Thank you for your feedback. Hope to see you again.
As a guest of Canal Loft Hotel, you'll find tour/ticket assistance, concierge services, and a front-desk safe. WiFi is free in public spaces. This New York hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Canal Loft Hotel offers 51 air-conditioned accommodations with safes and hair dryers. Select Comfort beds feature Egyptian cotton sheets and premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers and complimentary toiletries. Housekeeping is provided daily.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, and cash.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.