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"I didn’t appreciate that we didn’t have hot water. It was barely warm. The staff kept saying they will figure it out, but no one ever came… " More

By a verified traveller on Wed 29 Mar 2023

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Hotel Description

Hotel near New York University in New York

Manhattan stay

Your stay at this Manhattan hotel places you within 2 miles (3 km) of New York University and One World Trade Center. 5th Avenue and National September 11 Memorial are also within 2 miles (3 km).

Round-the-clock service

Free WiFi in public areas, luggage storage, and a safe deposit box are available at this hotel. The front desk is staffed around-the-clock and concierge services are on offer.

Standard Room 1 King Bed City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room 2 Twin Beds City View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Basic Shared Dormitory, Mixed Dorm

Bed Count room.options.bedSize.BunkBed.Singular Maximum Occupancy 1 Max

Standard Room 1 Queen Bed City View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Canal Loft Hotel ratings based on 13 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Canal Loft Hotel

Everyone (8) Family (7)
3 out of 5

Posted by , from Beaumont on 25 Sep. 2023

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Comment from Hotel Management

26 Sep. 2023 by CLH Team

Thank you for your review. We value your feedback and will work to make your next stay even better.

1 out of 5

Posted by on 23 Jul. 2023

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Comment from Hotel Management

12 Aug. 2023 by CLH Team

Thank you for sharing your feedback. We're truly sorry to hear about your disappointing experience. Your feedback is valuable to us, and we will use it to improve our services. Please feel free to contact us directly if you would like to discuss your concerns further.

3 out of 5
I didn’t appreciate that we didn’t have hot water. It was barely warm. The staff kept saying they will figure it out, but no one ever came…

Posted by on 29 Mar. 2023

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Comment from Hotel Management

22 Apr. 2023 by Canal Loft Hotel

Dear Anne Marie,Thank you for staying with us!We are sorry we did not satisfy your expectations. Hot water was the issue we faced during cold weather and we have it fixed. Thank you for letting us know!Hope to see you again,Best Regards,

2 out of 5

Posted by on 13 Nov. 2022

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5 out of 5
Great location and cleanliness

Posted by , from Brooklyn on 12 Mar. 2022

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Comment from Hotel Management

21 Mar. 2022 by Canal Loft Hotel Team

Dear Elom, Thank you for your feedback. Hope to see you again.

4 out of 5
Dorm rooms need to be better explained before booking. That’s on Travelocity’s end though.

Posted by on 26 Dec. 2019

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5 out of 5
Verry nice staff person at the front desk , easy to check inn and the room was nice and clean .

Posted by on 8 Apr. 2019

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3 out of 5
Staff is rude to customers... Good for cleanliness..........

Posted by on 23 Mar. 2019

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4 out of 5
A little unique. Everything wears the look of a loft except for the beds.

Posted by on 18 Mar. 2019

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5 out of 5
It's really nice and very good . Clean staff are good tooo

Posted by on 13 Mar. 2019

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Property Features

As a guest of Canal Loft Hotel, you'll find tour/ticket assistance, concierge services, and a front-desk safe. WiFi is free in public spaces. This New York hotel is smoke free.

  • 51 guestrooms or units
  • Meeting rooms
  • Conference space
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: New York 9th St. Station (2.8 km / 1.7 mi)
  • Metro station: E Broadway Station (0.4 km / 0.2 mi)

Room Amenities

Canal Loft Hotel offers 51 air-conditioned accommodations with safes and hair dryers. Select Comfort beds feature Egyptian cotton sheets and premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers and complimentary toiletries. Housekeeping is provided daily.

  • Select Comfort beds
  • Egyptian cotton linens
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Climate control (heating)
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 11:30 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, and cash.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Debit cards not accepted
  • Staffed front desk

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.0 per accommodation, per stay
  • An effective city/local tax rate of 14.75 percent will be charged
  • Service fee: USD 15 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Canal Loft Hotel New York
  • Canal Loft New York
  • Canal Loft
  • Canal Loft Hotel Hotel
  • Canal Loft Hotel New York
  • Canal Loft Hotel Hotel New York
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.